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Corwin Dodge RAM Chrysler Jeep - Service Center
Springfield, MO
59 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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59 Reviews of Corwin Dodge RAM Chrysler Jeep - Service Center
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September 08, 2018
Poor Techs Worst experience with a dealership ever. No troubleshooting done at all. Just threw on the most expensive parts. 1200.00 dollars and it did not fix an Worst experience with a dealership ever. No troubleshooting done at all. Just threw on the most expensive parts. 1200.00 dollars and it did not fix anything. Then refused to admit there was still a problem. It nearly killed me and my grandsons as my truck went out of control and went off the road. Purchased parts from parts store and I fixed it myself in about an hour. More
by Davisr572
Employees Worked With
Rufas
June 24, 2018
Most amazing day ever Rick Richardson was more than helpful. Not only was he NOT PUSHY, we were gonna walk out because we just weren't sure but he went to WORK for us and g Rick Richardson was more than helpful. Not only was he NOT PUSHY, we were gonna walk out because we just weren't sure but he went to WORK for us and got us the most AMAZING deal and our family got a NEW CAR!! I would and will recommend rick Richardson and corwin dodge/ford to everyone and anyone thank you so much! More
by Shelbicobb
Employees Worked With
Rick Richardson
May 16, 2018
don't go here don't buy a vehicle here!! and if you don don't take it to their service dept. i don't know if they are just lazy or don't have any mechanics that ar don't buy a vehicle here!! and if you don don't take it to their service dept. i don't know if they are just lazy or don't have any mechanics that are trained to work on what they sell here. i took my new pickup to have some things fixed that had stop working in the truck. i made an appointment. after 1 1/2 hours they came and got me and told me that the mechanic said you don't have that feature on your truck. so after getting very upset because i had been waiting for that long. i showed them that the truck indeed had that feature on it. they took it back and after another hour told me i would have to come back so they could fix it. i told them i would never come back. i took it to a real dodge dealer and was in and out w in a hour!!! More
by buyermichael1956
Employees Worked With
service dept
February 23, 2018
Above and beyond service Patrick McCann was my hero today. My car broke down, I was operating on little sleep an no food. He made sure my old car got towed in an got me an exc Patrick McCann was my hero today. My car broke down, I was operating on little sleep an no food. He made sure my old car got towed in an got me an excellent deal on a nice pre-owned truck. No hassle, no lies, very friendly. The BEST dealership to go visit in Springfield Missouri. More
by Vincent Blick
Employees Worked With
Patrick McCann
February 08, 2018
Worst Service ever experienced My jeep has been in twice for the same issue (nearly $1000 to fix), neither time would this dealership give me a loaner car. They had the car for 6 da My jeep has been in twice for the same issue (nearly $1000 to fix), neither time would this dealership give me a loaner car. They had the car for 6 days. Have had the car serviced and repaired there for three years. The part they put in to fix the car initially was guaranteed. Car did the same thing, Corwin would not tow it in. Claims the issue is not the same thing even though the repair message in the car is the same and the failure of the rear suspension is the same. Had to call multiple times while the dealership had the car as I never received a call from them to explain what was going on. Took my car to another dodge dealer, they did not charge me to diagnose. Corwin charged me both times to diagnose the problem. Plan to have the part pulled to check serial numbers and see if the part was really even replaced. Additionally, when they put the new module on, I asked for the part number and found the part on the MOPAR site for $300 less than the dealership was charging me. BAD BUSINESS ETHICS More
by Gayle
Employees Worked With
Terry Tate
November 07, 2017
Service Three because customers had to sit on the floor in the waiting area (for hours) because service was overbooked (I was one of those customers). The cou Three because customers had to sit on the floor in the waiting area (for hours) because service was overbooked (I was one of those customers). The courtesy van driver needs a raise. He was unbelievably kind! More
by Amy Mayfield Beyer
Employees Worked With
Jeremy, Terry, and The Courtesy Van driver.
June 19, 2017
New car issue resolved I bought a car 2 months ago from Corwin Dodge in Springfield, mo. A couple of weeks after buying it, I noticed my car had no oil in it and had to put I bought a car 2 months ago from Corwin Dodge in Springfield, mo. A couple of weeks after buying it, I noticed my car had no oil in it and had to put several quarts in. Today I noticed oil leaking onto my garage floor and took it to Corwin's service center to see what the issue was. They informed me that the oil sending unit was defective and they are going to help me get the issue taken care of in a timely manner. Thanks Corwin! More
by Jdcoleman
Employees Worked With
Terry Tate
March 05, 2017
Now you have to pay for updates Took my 2016 6.4 hemi in for an oil change today. Thin they hit me up for a hand full of updates that will fix any problems that the truck may or may Took my 2016 6.4 hemi in for an oil change today. Thin they hit me up for a hand full of updates that will fix any problems that the truck may or may not have in the future and I got to pay for it More
by bobbie woods
Employees Worked With
Garyschwartz@colinhiggins.org
January 12, 2017
Mike Barnes was a great help. We had a very good experience at this dealership . We were able to walk in and not be bombarded by all kinds of salespeople , we were given time to lo We had a very good experience at this dealership . We were able to walk in and not be bombarded by all kinds of salespeople , we were given time to look at the cars and then go home and think about it and come back the next day without any pressure. Mike Barnes was our salesperson . He was very kind and very helpful in helping us find the right car for us . We would recommend him and this dealership to anyone looking for new vehicle . More
by Looking for a deal
Employees Worked With
Mike Barnes
October 01, 2016
Warranty van repair, ended up buying a new van. We were in Branson, from Minneapolis, Minnesota for vacation and our van broke down. The repair was under warranty but the dealership didn't have the We were in Branson, from Minneapolis, Minnesota for vacation and our van broke down. The repair was under warranty but the dealership didn't have the part because it was an unusual part. Said it would take 5 days. The lead manager of the repair shop got wind of our situation and started calling around to find our part to get our van repaired within a day. We've had terrible problems with our Dodge van since we purchased it in 2013. Corwin offered to pay-off our van if we could pick out a new or used vehicle in it place. We jumped on that and ended up using their finance to close the deal. great experience. Paul in repair department was absolutely amazing! Everyone we worked with there went out of there way to make sure we were happy and satisfied! Highly recommend! More
by bransonvacation
Employees Worked With
Paul, Tyler, and Derek
