Corwin Buick GMC Cadillac Reno - Service Center

Normal service I went in for a normal service part of my contract but my seat wasn't working correctly. Seat position 2 was not holding its auto save position. I was I went in for a normal service part of my contract but my seat wasn't working correctly. Seat position 2 was not holding its auto save position. I was early and Nick was not exactly friendly nor welcoming. First by telling me me that they were running behind....and your appointment is not until 1 so you are half an hour early. Um OK well road work was not as bad as we thought so better early then late....wow he just was not the guy for customer service....plus I was not there for just an oil change was that not in the notes? Oh well in that case you need to go and talk to the service center in the doors...seriously....read the notes on my account. Steve was a little better, but still stiff. The seat still wasn't working when we returned. So I had to end up leaving it overnight. I live over 60 miles away...they hadon't no loaner cars...good thing my husband was there and we had nothing pressing, othwise I would have been screwed. Other then that all was good. Loved Johnny, he drove me to the 2 places I needed to go while I waited for my car the first time, great young man! More

Fast and courteous service. I called about two recall notices on our 2004 Pontiac Vibe to see if they had the parts available, they did not but in a few days they had been ordere I called about two recall notices on our 2004 Pontiac Vibe to see if they had the parts available, they did not but in a few days they had been ordered and arrived at this location. I was notified of their arrival and the very next day was able to bring the car in to be fixed. They provided me a ride back to my home and shortly thereafter I received a call telling me the work had been completed. Everyone was friendly and very courteous. I was very pleased with the whole experience. More

Did what they said The service was completed as requested. I inadvertently left my wallet in the car & it was still there. Also, my watch had gone missing 5 days prior & The service was completed as requested. I inadvertently left my wallet in the car & it was still there. Also, my watch had gone missing 5 days prior & it appears detailing found it and placed in the middle console. Nice to deal with honest employees! More

As always, GREAT Ian Bullard is outstanding!! His ability to make you "confortable" when you arrive is a true asset to Re no GMC. The overall attitude of the service Ian Bullard is outstanding!! His ability to make you "confortable" when you arrive is a true asset to Re no GMC. The overall attitude of the service staff is also excellent. People can feel they are getting honest and dedicated service!!! More

Courteous, prompt and even a car wash. This service department is certainly the best I have experienced in my 50 years of driving. The staff greet you and provided courteous service through This service department is certainly the best I have experienced in my 50 years of driving. The staff greet you and provided courteous service throughout the experience. Service was done right and prompt. More

Always a pleasure working with everyone at GMC Cadillac On time, clean, friendly. Would not go anywhere else. Leased a new CTS 4 and now looking to purchase a 2015 or 2016 GMC 2500 deisel Denali pickup. On time, clean, friendly. Would not go anywhere else. Leased a new CTS 4 and now looking to purchase a 2015 or 2016 GMC 2500 deisel Denali pickup. More

Recent Service Appointment I first visited Reno Buick GMC Cadillac because of their wide selection of new vehicles. It is very convenient for me to get my vehicle serviced there I first visited Reno Buick GMC Cadillac because of their wide selection of new vehicles. It is very convenient for me to get my vehicle serviced there and I have been delighted by the quality of the work done and the experienced staff. More

Great My service was for a recall on an older Buick so the service department kept me informed when the parts had arrived and scheduled the appointment that My service was for a recall on an older Buick so the service department kept me informed when the parts had arrived and scheduled the appointment that was the best for me. The courtesy shuttle to get me to work was great too! More

Fast and efficent service every time Appointment was made for same day service and easily done. Car was serviced on time and I was kept aware of the progress. Everyone at the dealership w Appointment was made for same day service and easily done. Car was serviced on time and I was kept aware of the progress. Everyone at the dealership was most friendly. While waiting for my car I visited the showroom to get information on new cars. Got all the information I needed. This has been the dealer for me for the last 4 years, and I will continue to take my business there for sales and service. More

Service My service visit was outstanding, I was treated with respect and was informed of all proceeding, Daylen Sellers has to be one of the best service mana My service visit was outstanding, I was treated with respect and was informed of all proceeding, Daylen Sellers has to be one of the best service managers I have ever spoken to.The only issue I have is that this is the third time I've had to bring my truck in for the same problem! More