Corwin Buick GMC Cadillac Reno - Service Center

Very prompt in appointing service. I was able to get an appointment the day after I called! My wife was seated waiting for me to complete the paperwork and was asked 5 times! by other I was able to get an appointment the day after I called! My wife was seated waiting for me to complete the paperwork and was asked 5 times! by other employees if she had been helped. That's very attentive customer service. More

"One stop shop" Bought my last to vehicle and all their service right here, and why not ? From setting up appointments and everything else, even the purchase of the v Bought my last to vehicle and all their service right here, and why not ? From setting up appointments and everything else, even the purchase of the vehicles all quick and easy. This dealership can be proud of their staff and why not I'am :) More

Brought the car in due to a recall Work was done in a timely manner. No complaints. Have leased vehicles at this dealership and got good deals. Very easy to reach whomever you need t Work was done in a timely manner. No complaints. Have leased vehicles at this dealership and got good deals. Very easy to reach whomever you need to reach. More

Outstanding from sale to service Of all the car buying and car owning experiences I've had in my life, working with Reno Buick GMC has been *the* best. And their service department is Of all the car buying and car owning experiences I've had in my life, working with Reno Buick GMC has been *the* best. And their service department is outstanding. They keep track of what is due to be done and when, and I appreciate their attention to detail. Whether dealing with someone on the phone or in person at the shop or the parts department, you can count on everyone being friendly and professional. More

Great Service! Excellent service and timely return of my vehicle! The service techs took the time to research the problem and apply the correct solution thereby eli Excellent service and timely return of my vehicle! The service techs took the time to research the problem and apply the correct solution thereby eliminating a second trip to the service center. More

I had a great experience Brought my 2016 Canyon because of hitch recall.I was greeted by Nick Petz.I was taken care of immediately.No problem with hitch.Very professional and Brought my 2016 Canyon because of hitch recall.I was greeted by Nick Petz.I was taken care of immediately.No problem with hitch.Very professional and courteous. More

Great Customer Service Bought certified pre-owed Encore from this dealership last year. I could not be happier with this car, the buying experience or the service I have re Bought certified pre-owed Encore from this dealership last year. I could not be happier with this car, the buying experience or the service I have received. This is my favorite car that I have ever owned. I highly recommend this dealership to everyone. More

Service for my 2016 GMC 2500HD Courteous and friendly staff. Waiting are clean and comfortable. Water, tea, coffee and snacks available. Wi fi so I could work was great. Restroom Courteous and friendly staff. Waiting are clean and comfortable. Water, tea, coffee and snacks available. Wi fi so I could work was great. Restrooms were nice and clean More

Confusion There is a disconnect between the individuals who contact you after you make an appointment on line and when you get to the service center. In additi There is a disconnect between the individuals who contact you after you make an appointment on line and when you get to the service center. In addition, to making an appointment for regular service I requested that I have my air conditioning checked out and serviced if needed. When I arrived I was met with almost hostility that I was not over at the "quick service" area and had to explain at least three times (two times to many), to your service agent that I was given instructions to come there. Mr. Helsel actually used the term "... that's crazy..." when I had to explain for the third time why I was there requesting service that I had already scheduled 6 days earlier. I actually made him explain his comment with regards if crazy pertained to me or the instructions I was given. More

Service of my Encore I left my Encore to be serviced under our warranty. Pleased with the handling of the service and the staff, and everything was explained satisfactor I left my Encore to be serviced under our warranty. Pleased with the handling of the service and the staff, and everything was explained satisfactorily. More