Corwin Buick GMC Cadillac Reno - Service Center

We went in for an oil change. We had made an appointment to have the oil changed in our 2013 Duramax Diesel. While waiting in the lobby I went into the sales area to find a brochu We had made an appointment to have the oil changed in our 2013 Duramax Diesel. While waiting in the lobby I went into the sales area to find a brochure on GMC Sierra for 2016 and took it back to the area where my wife was reading. Several sales people walked by but Harold Solano walked by and took the time to say hello and noticed I was looking at the brochure. He answered a few questions and at my request we went to look at the new models. We had thoughts of trading in 2017. Long story short, we were very impressed with Harold and the 2016 Sierra 3500HD and went home with an oil change and new tires. We were very impressed with the way we were treated at Reno Buick GMC Cadillac and highly recommend them for vehicle sales and service. We are a new happy customer. Larry Rackley More

great service From the initial phone call to the drop off and pick up of my car all the staff are so nice and helpful. They make it a great experience and are very From the initial phone call to the drop off and pick up of my car all the staff are so nice and helpful. They make it a great experience and are very sensitive to the fact that everyone has a busy schedule to keep to. I appreciate how they go beyond to make sure I get on my way as soon as possible. More

Great service It was nice to bring my car in for service (simple oil change, tire rotation, etc) & not be pressured into buying another car. Which means I will buy It was nice to bring my car in for service (simple oil change, tire rotation, etc) & not be pressured into buying another car. Which means I will buy my next car from Reno Buick GMC Cadillac. More

The service rep was great. It is nice knowing someone cares about my vehicle. It is going to be a classic one day. Not everyone knows how to work on a Hummer these days. It is nice knowing someone cares about my vehicle. It is going to be a classic one day. Not everyone knows how to work on a Hummer these days. More

Great service My wife and I bought a new SRX in Feb. We brought it in for it's first service (oil change/tire rotation.) We arrived 30 minutes early for our appoi My wife and I bought a new SRX in Feb. We brought it in for it's first service (oil change/tire rotation.) We arrived 30 minutes early for our appointment but they took the car right in. It was a friendly professional reception. Our car was quickly serviced and washed. That part was great. We did not care for the waiting are. It was small and uncomfortable. Also it is right in the middle of all the employee traffic. We felt as if we were on display in a not good way. The refreshments were old coffee, tea and a childs fruit gummy candy. More

Yukon Service Everything went well and all of my concerns were addressed. As always, I enjoyed working with Jim Lauer. and will continue to bring my vehicles to hi Everything went well and all of my concerns were addressed. As always, I enjoyed working with Jim Lauer. and will continue to bring my vehicles to him for service. More

Clutch replacement We brought our Saturn in for a clutch. The job was on time and at the estimated price. When I drove the car home I noticed a rattle that may or may n We brought our Saturn in for a clutch. The job was on time and at the estimated price. When I drove the car home I noticed a rattle that may or may not have been been there prior th the church work. I brought the car Back and Chuck and his tech. Chased the noise foe two days before finding and taking care of it, At No Additional Charge. Stellar job guys! Thank you very much! More

very pleased with survice very pleased with service I world recommend them they took me back to work I only lost one half an hour and the car was ready when I got their very pleased with service I world recommend them they took me back to work I only lost one half an hour and the car was ready when I got their More

55000 mile service professional and knowledgeable personal. Took care of all issues. Used Audi coupon book and saved total of $132, Checked brakes at my request-they s professional and knowledgeable personal. Took care of all issues. Used Audi coupon book and saved total of $132, Checked brakes at my request-they said they were fine plenty of wear left. Asked them to check again and test drive. I was experiencing vibration when braking. After test drive, tech felt vibration and rechecked. Turned out the front rotors were warped. I was told that if only the rotors were replaced, the brakes would squeal as they would not set right and so recommendation was to replace front brakes as well. I did so and problem with vibration is gone. The only issue is that I had to replace good brake pads as well as rotors which cost me about $300 more. There should be a method to make the new rotors and existing pads work More

Excellent Service My fiancé took my new GMC for its first service. The service department folks were helpful and the appointment was right on time. We are very please My fiancé took my new GMC for its first service. The service department folks were helpful and the appointment was right on time. We are very pleased with this customer service, and are happy to do business with Reno GMC. Thanks! More