Corwin Buick GMC Cadillac Reno - Service Center

Service that was 5 stars plus one! From the moment I entered the service area, I was greeted with friendliness, enthusiasm and care for my needs. I felt from the first moment, these pe From the moment I entered the service area, I was greeted with friendliness, enthusiasm and care for my needs. I felt from the first moment, these people are here to help me. Steve Doss, treated me as if I was his biggest customer (This was my first visit). The service was on time and exceptional. More

Above and beyond My GMC 2012 Acadia Denali rack and pinion steering failed with just under 37,000 miles -- out of warranty. I was looking at close to a $3,000 repair. My GMC 2012 Acadia Denali rack and pinion steering failed with just under 37,000 miles -- out of warranty. I was looking at close to a $3,000 repair. Jim Lauer, Service Advisor extraordinaire, contacted GM regional service rep. and negotiated GM covering the repair with just a $600 deductible on my part. Thank you Jim. More

Even if you start off wrong, the finish makes the difference We started off on the wrong foot, and certainly had a few hiccups in what was supposed to be a simple 'operation'. However, the service manager was g We started off on the wrong foot, and certainly had a few hiccups in what was supposed to be a simple 'operation'. However, the service manager was great, he was attentive, got connected to the right people, and we got to the bottom of the issue, and got it resolved. Was supposed to be a simple remote/module program update with a tech 2, but it got muddied and we had some confusion. In the end, the job got done, and although it took longer than expected, it happens, end result was the same. Chalk it up as a 'xxxx happens', but I was well taken care of, and even though i was obviously frustrated, the employees kept it cool and assisted me professionally. More

Communicative, convenient, friendly and always available. I would recommend Reno GMC Cadillac to anyone and everyone. Jeff Davidson is the best in Sales. Whether it was his day off or on the sales floor he al I would recommend Reno GMC Cadillac to anyone and everyone. Jeff Davidson is the best in Sales. Whether it was his day off or on the sales floor he always returned my call within minutes and made me feel like I was a long time friend. Jeff went above and beyond to accommodate me. Reno GMC should be proud of its team. Jeff, Mike and all the different associates I came in contact with. I will refer anyone and everyone to this dealership. Thank you! You guys are the best! Margo McGee More

Service department Brought in my 2008 Silverado for oil change and tire rotation. My TPSM hasn't worked right for 2 years but I did not asked them to look at it. Every Brought in my 2008 Silverado for oil change and tire rotation. My TPSM hasn't worked right for 2 years but I did not asked them to look at it. Every other shop who I went to wanted to charge me $200 +/- each to replace them but I can live without it (that's what they make tire pressure gauges for). When they rotated the tires they also recalibrated the TPSM (most places don't bother with it, or don't know how) without my requesting it. SURPRIZE!!! The TPSM now works fine. More

Service I got my first service done. It was a very pleasant experience. Quick and efficient. I would consider bringing all of my vehicles here for service. I got my first service done. It was a very pleasant experience. Quick and efficient. I would consider bringing all of my vehicles here for service. More

Great experience First time I have been to any dealership where they call to confirm your appointment and email you the invoice before you even go in to pick up your c First time I have been to any dealership where they call to confirm your appointment and email you the invoice before you even go in to pick up your car. Great service and no surprises ! More

great service but scheduling needs work I was very happy with the recent overall service experience. Technically, and logistically I find absolutely no fault. The car was fixed, under warran I was very happy with the recent overall service experience. Technically, and logistically I find absolutely no fault. The car was fixed, under warranty, which I did not expect, which also included a rental vehicle. The service people were most courteous, helpful, and knowledgeable. Absolutely no issues here. My only complaint, and I've stated it before, is the wait to have a car serviced. When we first purchased our CTS, I would call for service and have a next day appointment. Every time. All of a sudden, starting perhaps two years ago (guessing here), the times for service seemed to go out three days or more. Frm what I understand this is because your dealership has taken on other service rresponsibilities beyond the normal GM line. It is important to know that when one purchases a luxury vehicle, prompt service should be part of the package. The CTS is not our first luxury car, and won't be the last. While we enjoy the CTS, the promptness of available service may well be a deciding factor in our next selection. I realize of course this is not a simple, fixit kind of situation, but it is one you would do well to address. More

recall Very prompt, polite, and knowledgeable. ,Mike was quick with a return call and accommodating when scheduling an appointment. Very short waiting time. Very prompt, polite, and knowledgeable. ,Mike was quick with a return call and accommodating when scheduling an appointment. Very short waiting time. Best experience at this dealership. More

Oil change All of my need were met oil change filter and lube. Checked on a couple of recalls. Truck was done and washed long before I expected it to be. All of my need were met oil change filter and lube. Checked on a couple of recalls. Truck was done and washed long before I expected it to be. More