Corwin Buick GMC Cadillac Reno

Courteous,Professional,Complete I had a low battery warning. Jim checked out the systems, and did my oil change ans tire rotation. Jim is a good Service Mgr. I know I am in good han I had a low battery warning. Jim checked out the systems, and did my oil change ans tire rotation. Jim is a good Service Mgr. I know I am in good hands... More

Sometimes you just need to take your Caddy to the Dealer When a 23 year-old Eldorado Touring Coupe with 45K miles falls into your lap there really is only one option...take it to Reno Cadillac and let them g When a 23 year-old Eldorado Touring Coupe with 45K miles falls into your lap there really is only one option...take it to Reno Cadillac and let them give it a once over. Since it was a California car, and there was a snowstorm coming that night, I popped into the Service Department unannounced somewhat north of noon to get the anti-freeze inspected. Kiara Dubay could not have been more accomodating, and squeezed me into the busy queue. As it turned out the price on the wall and the cost in her computer did not match, but she pursued the issue and made sure I got the lower price. The coolant flush also includes a multi-point inspection, and I must say they are thorough. The work was performed professionally, tidy, and timely. I returned a couple of days later to have the synthetic oil change and lube. Again, I just arrived without notice and Mrs. Dubay took charge and made it happen. I was working, so she arranged for courtesy rides both ways for me. No, dealerships are not the least expensive, but good work is not cheap, and cheap work is not usually good. I have owned many Cadillacs over the years but have had a series of BMW's over the last decade.....Reno Cadillac is more reasonable than the other dealer, and they don't put off the vibe that they are doing you a favor. For vehicle specific work I will again take my sweet Eldo to these folks. More

Reno Buick GMC Cadillac is THE place to buy your next car! Very helpful salespeople and managers, they went the extra mile to show me the trucks I wanted in the middle of a snow blizzard and we were able to lo Very helpful salespeople and managers, they went the extra mile to show me the trucks I wanted in the middle of a snow blizzard and we were able to locate my ideal truck. This is the second GMC Sierra I have purchased at Reno Buick GMC in the past two years! The Service department is spectacular as well. More

Quick and EASY!!!! Super fast, efficient and effective customer service. The Reno Buick GMC Cadillac dealership took good care of me and my concerns. My car is humming a Super fast, efficient and effective customer service. The Reno Buick GMC Cadillac dealership took good care of me and my concerns. My car is humming along. Thank you! More

First oil change Good service from my advisor. I feel like there was a bit of chaos everywhere in the department, but it all worked out in the end. Good service from my advisor. I feel like there was a bit of chaos everywhere in the department, but it all worked out in the end. More

The fleet service department is outstanding and should be commended for their professionalism. They always treat me courteously and with respect. My GMC is always serviced within is outstanding and should be commended for their professionalism. They always treat me courteously and with respect. My GMC is always serviced within a reasonable amount of time. More

Very Pleasant Experience Keith Myers is the consumate representative, knowledgeable, pleasant and willing to help us in all facets of the purchase. We told Keith the model of Keith Myers is the consumate representative, knowledgeable, pleasant and willing to help us in all facets of the purchase. We told Keith the model of vehicle and the maximum number of miles we were comfortable with and he found us the vehicle. All in all, it was a great experience. Gary Evjen More

Very pleasurable experience The Commercial Service Dept is very accommodating. Jim Lauer & Mike Smith always seen to try to accommodate our busy schedule, even though they are ve The Commercial Service Dept is very accommodating. Jim Lauer & Mike Smith always seen to try to accommodate our busy schedule, even though they are very busy. Highly recommend this serv. Dept. More

Great experience with purchase of new GMC Denali The initial service was very good. The explanation and discussion of the vehicle options was very good and thorough. At the time of sale , the servic The initial service was very good. The explanation and discussion of the vehicle options was very good and thorough. At the time of sale , the service and follow-up was very good. More

Unhappy with mechanics ability and professionalism of servic This Buick dealership could not find the problem with my Buick which dies unexpectedly. They charged me to change parts they had been changed. They di This Buick dealership could not find the problem with my Buick which dies unexpectedly. They charged me to change parts they had been changed. They did keep the car and not charge me after after I made a complaint to Alex the customer service rep but still could not diagnose the problem. When I picked the car up the back seat was on the floorboard, the fuse box cover next to battery was not in place, dash cover front passenger side was in front floorboard and a cover from steering column was in driver floorboard as well as after checking wiring original wire harness material (broken material) was used to wrap wiring harness leaving wiring open to damage from engine heat as well as other elements which could introduce a whole other set of issues. Also found a dent and shoe print on car which Alex didn't even bother to look at but sent service person back to me saying would not count if trading car in. Unhappy customer Karen Rogers More