Corwin Buick GMC Cadillac Reno

Outstanding service Sarah meadows and Durant Foote were amazing to work with! They worked their magic and got me into and amazing Acadia Denali that will fit my little F Sarah meadows and Durant Foote were amazing to work with! They worked their magic and got me into and amazing Acadia Denali that will fit my little Family! I will definitely be coming back for any future vehicle purchases! More

Totally unprofessional !!! These people need to know what professionalism is. They are way too far from that. Last month I traveled 1600 miles, paid 800 dollars airfare ticket ( These people need to know what professionalism is. They are way too far from that. Last month I traveled 1600 miles, paid 800 dollars airfare ticket (with a same day return trip as i had no vacations) to test drive a car they had. After telling them that I will need a maximum of a 5-6 day time frame to settle things with my bank to finance the car and for me to do my own financial arrangements, they agreed and asked for a deposit to hold the car for me. I signed a purchase order (invoice number 68645, date 7/1/2018, Deal # 23043, CUST # 76615, internet salesman Herick Aguirre and signed by Billy Linn), paid the deposit, and we agreed that it is refundable in case my paper work with my bank does not go through. They placed a "SOLD" tag on the car and parked it in the designated area. 48 hours later I receive a message on my phone (from Herick Aguirre) telling me that the deposit is refunded back because the GM sold the car to someone else…(not even calling me to explain)…. So I called the sales man (Billy Linn) on the spot to understand what is going on and he told me that he has no authority because it is the GM who did that as they got a wholesale price on the car (which was higher than the price I had on my purchase order). He also added that they were unsure whether I will buy the car hence they decided to sell it to someone else. Is this a joke!!!!… literally !! are these people professional employees….is this how they do business…..... why did they take a deposit from me in the first place if they can still sell it to someone else anyway!!!!!. It was never an issue of refundable vs non-refundable deposit… it is an issue of sales policy and business ethics… am sure they were never trained in sales ethics… they must have been told to make money regardless… why didn’t their GM call me to explain the reason why he sold a car that I paid a deposit for, rather than telling his sales men to send me a worthless phone message..… This is ridiculous …..I feel their sales policy is to get a deposit from a client and look for someone else who pays more, refund the deposit to the first client and sell it to the second because this is exactly what happened to me for a higher price they got, and non of their sales team called to apologize or at least clarify this mess… if a client bought a car from them it is most likely because the sales did not find someone else who can pay higher.. they need to learn professionalism and customer respect.. My experience with them was just a waste of money and effort !!!.... More

Always a great experience Reno GMC has the best Service department in town! I have never had a complaint! It’s easy to make an appointment around my schedule and they are alwa Reno GMC has the best Service department in town! I have never had a complaint! It’s easy to make an appointment around my schedule and they are always quick and efficient! More

Nate & Brian are 10/5 service!!!! Nate & Brian helped me through the process immensely even though I was a first time buyer for a car. They were patient & friendly explaining to me th Nate & Brian helped me through the process immensely even though I was a first time buyer for a car. They were patient & friendly explaining to me the details of any car that caught my eye & we gave a test drive on this BMW that I eventually took home because of these fantastic new friends I have made. Not only that, the cars are exquisitely wonderful interior, exterior & just the feel of the car is a value you can't put a price on. The ordinary mundane paperwork that needed to be signed was more enjoyable with Brian as we gave a conversation & jokes about our days; it was a very welcoming experience. Nate would always check up on how we were doing so we would never be without great customer service. Overall a great dealership in my opinion because I was at two other dealerships prior to Reno GMC Buick Cadillac & I just felt rushed & uncomfortable with the process. But again, Nate & Brian earned my trust as well as Billy (another great person I met during the process). So yeah, I'm happy I'm taking home a dream car of mine & definitely would recommend Brian or Nate!!! :) More

The Acadia she always wanted The Sales Staff and Finance team were excellent to work with. We have been GMC Customers for Years and once again, Reno GMC Cadillac came through. We The Sales Staff and Finance team were excellent to work with. We have been GMC Customers for Years and once again, Reno GMC Cadillac came through. We have been looking at the Acadia vehicles for years, and the time was right. We came into the dealership looking for a certain vehicle, which was unavailable, but they were able to find an new Acadia and worked to get the price we needed and are now proud owners of a 2018 Acadia. More

Always good service We are consistently happy with our service at this dealership. It's also nice that they wash your car before returning it to you. Unfortunately, it wa We are consistently happy with our service at this dealership. It's also nice that they wash your car before returning it to you. Unfortunately, it was raining on my drive home, so there went the clean car. More

GREAT SALES EXPERIENCE When I met Harold Solano the first time, he was very professional unlike others at different dealerships I visited. We came to an agreement on price a When I met Harold Solano the first time, he was very professional unlike others at different dealerships I visited. We came to an agreement on price and WOW!! There I was with a new Buick Encore I love. This is the second vehicle we have purchased from Harold and not the last! Thank you More

Professional and Courteous Service at a reasonable price. I own a GMC Yukon that is aging. A small electrical problem involving an injector connector wire was robbing me of power and gas mileage. More of a I own a GMC Yukon that is aging. A small electrical problem involving an injector connector wire was robbing me of power and gas mileage. More of a nuisance than a serious matter. However, I brought it in. I don't know which mechanic worked on it, but Doug Kidder was my Service Representative. He kept me informed about timing and estimated cost to repair. Their Courtesy drop off service saved me a great deal of time. The cause was diagnosed and repaired quickly. Runs like a Champ. Thank you Mr. Kidder and Reno Buick GMC Cadillac for helping me out. RSG, Reno, NV More

A dealership that cares about its customers As I live out of town, I can't bring my SUV to the dealership. No problem! They will pickup and return the SUV making it so easy to keep my SUV runn As I live out of town, I can't bring my SUV to the dealership. No problem! They will pickup and return the SUV making it so easy to keep my SUV running properly and available when I arrive. Thank you to Greg, Daylen and all of the nice folks at the dealership. More

New truck order/purchase I met with Keith to order a 2019 3500. He was attentive to my needs and completed the order without problem. The truck arrived as specified and Keith I met with Keith to order a 2019 3500. He was attentive to my needs and completed the order without problem. The truck arrived as specified and Keith made the purchase seamless. I am very pleased with the overall experience. More