Corwin Buick GMC Cadillac Reno

Exceptional Service My car was totaled and I needed a replacement pronto. I had researched a specific model for several months and found the Denali with the right options My car was totaled and I needed a replacement pronto. I had researched a specific model for several months and found the Denali with the right options and color at this dealership. I was able to complete most of the paperwork in advance, since I live several hours away. When I arrived, Beau and Felipe were beyond professional and walked me through the process. Beau was incredibly sincere and was able to answer all of my questions and ease my anxiety. Tucker, in the financial division, was also very knowledgeable and genuinely seemed to care. I would absolutely buy here again and highly recommend them. They put the customer first and are committed to making them happy. More

Very Professional and Thoughtful Beau was very professional and very interested in our thoughts and wishes. He was excellent in explaining different financing options. He was interest Beau was very professional and very interested in our thoughts and wishes. He was excellent in explaining different financing options. He was interested in what we wanted and needed in a vehicle and reviewed a couple of options. We knew we wanted a new Terrian Denali as we have had 2 Terrians prior. Beau has followed up with us and helped explained the different options on the car. We highly recommend Beau and will diffently ask for him on our next purchase. More

Amazing service! Felipe and Heric are so professional and great salesperson’s i whold buy a car again here at Gmc, they answer all my questions and take the time to he Felipe and Heric are so professional and great salesperson’s i whold buy a car again here at Gmc, they answer all my questions and take the time to help me with my purchase Thank you! More

So Quick and Better Than Expected! My car was totaled and I needed a replacement in short order, but I wasn't sure what. A friend recommended Reno Buick, and now so do I. Beau was AMAZI My car was totaled and I needed a replacement in short order, but I wasn't sure what. A friend recommended Reno Buick, and now so do I. Beau was AMAZING: so helpful and honest! I ended up happier than I thought I would be, especially given our small budget. Beau really listened and was there for us while we worked on the details. He's so committed and kind, and I love my "newish" Buick! More

Purchased an Acadia Great experience. Joe was very knowledgeable and friendly. I would recommend this dealership to friends. Finance was easy and Jason explained everythi Great experience. Joe was very knowledgeable and friendly. I would recommend this dealership to friends. Finance was easy and Jason explained everything very fast. We were in a time crunch and they made it happen. More

Purchase of a new vehicle If you are in the market for a new vehicle this is the place! Warm, Friendly, Professional, no pressure and knowledgeable of their product. This de If you are in the market for a new vehicle this is the place! Warm, Friendly, Professional, no pressure and knowledgeable of their product. This dealership is serious about selling you a vehicle! They listen to you when you explain what you are interested in, and take what ever time is necessary to ensure your needs are met and that you are satisfied with your selection. I would refer this dealership to anyone interested in purchasing a new vehicle. Bill Baumann More

Awesome Experience The sales team at Reno Buick GMC Cadillac was amazing and did everything that they could to ensure that we purchased the vehicle there. The initial s The sales team at Reno Buick GMC Cadillac was amazing and did everything that they could to ensure that we purchased the vehicle there. The initial sales person that we talked to at the auto show, Joe, was very knowledgable about the vehicle and about its features. He spent a lot of time with us showing us the various features of the vehicle, both inside and out, it was much appreciated. Once we arrived at the dealership, the staff was very courteous and really showed us that they wanted our business. We had found a prices for the vehicle online that was cheaper than what they were offering, the staff then went back and was able to come close enough to the other offer to make us purchase locally. All around, the staff has been very courteous and showed that they wanted out business. Great job! More

Being Lied To So it starting by bringing in my 2001 GMC Sierra 1500 for an oil change and tire Alignment which it hasn’t had in a long time. I drove in and Kolby I So it starting by bringing in my 2001 GMC Sierra 1500 for an oil change and tire Alignment which it hasn’t had in a long time. I drove in and Kolby I believe his name was is the person who got it going. I made the appointment which was easy to find, he got the paperwork, did small chat, great impression to start with. He told me the car would be done that afternoon and to check back in. Since I work at a Dealership 2 over I didn’t see no problem stopping in. A couple hours later I stopped in to see the status and also to ask a part question to get for the truck. I was informed right away by Doug that there was some things found that are of concern. I was brought into the shop and shown the things wrong with my truck. The biggest concern was the passenger front barring and some other things around it. It was going out and not exactly a good idea to drive on. They told me the part for it wouldn’t be able to show until the next morning and they couldn’t have it ready till tomorrow evening when I get off work. They got me prices and asked what I wanted to do. I said I would like it to be fixed but to also speak to my wife to make sure all is fine to go. They said alright and they would get the truck out to prep for tomorrow. Not even an hour and a half later after speaking to my wife and work I called to ask the truck not to be worked on because I found an easier option for me. On speaking to Doug I was told “I understand but the truck is on the life with no tire so you won’t be getting your truck back”. That response right there I knew was a problem. I told my wife and we were ended up going in around 5:30pm. She indeed called when I told her and told them don’t do anything work wise to the car. We will pay for the tire to be put back on and the oil change. They said that is fine and nothing was done get but it is still on the lift. We said alright but we wanna make sure nothing is worked on other than what was done and the tire. We made sure to leave messages and speak in person to MULTIPLE service associates. The next day coming in 40 minutes after they opened I was told your truck was done 15-20 minutes after open and it’s ready to go. They replaced the parts with us saying don’t. We were told they got the messages to!! So they didn’t listen and lied to us. I ended up paymore more than exspected and did the payment anyway. Since though I had a car from my work I left my truck outside for my wife to pick up. She ended up going in to ask some questions and got told something different! She got told the truck was ready for us yesterday when we arrived and they already did the part!!! So they lied all around! They had the part but lied of when it would be there and also be installed, lied about the truck being on the lift, lied when I picked it up and so much more!!! This company is obviously one who thinks it’s ok to keep customers vehicles away from them and doing repairs which were told isn’t fine on our side. I wouldn’t trust them anymore with my truck! Also they had me pay for something that wasn’t done and still no refund! Don’t trust this company and don’t go see Doug as your advisor in service. More

Great service! As always, the service dept. at Reno GMC is the best. They are quick, competitively priced and very knowledgable. They even washed my car when they we As always, the service dept. at Reno GMC is the best. They are quick, competitively priced and very knowledgable. They even washed my car when they were finished! More

Matt made ma an offer I couldn't refuse Matt met me right away and helped me find a car that met my needs and then helped me achieve a good price for my new Cadillac. Matt met me right away and helped me find a car that met my needs and then helped me achieve a good price for my new Cadillac. More