Corwin Buick GMC Cadillac Reno

I have dealt with at least 15 dealerships in my 46 years and have never rolled off a lot feeling completely satisfied with the service and/or purchase of a vehicle. This economy has been brutal for a great and have never rolled off a lot feeling completely satisfied with the service and/or purchase of a vehicle. This economy has been brutal for a great number of people. I really did not think I was going to leave with a new car. I had already decided that if I even got an inkling that it wasn't going to go in my favor, I was just going to politely walk out--I could not deal with another lengthy "inquisition" only to be turned down and then scooted off the lot. Many things were against me but the car salesperson who assisted me, Dave Siporen, walked me through the process painlessly assuring me every step of the way that they were willing to make things happen. Although I'd heard that same talk before, there was something very sincere in the way he said it. He felt my pain. He sensed I had enough of the humiliation and disappointments. There was something very real and personal about this experience that I never had, even when I was in the best financial position in my life--one where I could just call up a dealership, tell them what color I wanted and all the paperwork was ready for me to sign and drive off. In the recent years since my personal economy collapsed, I always felt I was hearing a drumroll in the background while at a dealership--watching the clown cars, the acts go by one by one, then only to get the elephant dung dropped at my feet--a joke, a skit that I was made part of. The drumroll wasn't there with my experience with Dave. There was a sincere earnest effort to ensure that I truly would have a vehicle of my own once again--one that was not nearly a decade old yet something I'd still be concerned as to where I was going to park it--simply put, A. NICE. CAR. And that's what I have right now parked right outside my window. A 2010 Chevy Malibu. I wanted an American car this time--check. I wanted a GM car--check. I wanted a car that could handle snow--check. I wanted to be happy about my car--check, Check, CHECK!!--extremely, in fact!! all thanks to Dave and this dealership that really made it happen. More

I was ready to trade in my Ford F350 Dually as I am selling my gooseneck and wanted to go back to a large SUV with more flexability than a pickup. Having nailed down my list to the Ford Expedition and selling my gooseneck and wanted to go back to a large SUV with more flexability than a pickup. Having nailed down my list to the Ford Expedition and the GMC Yukon Denali I visted with a couple of dealerships over a two week period. I wrote off the Ford as compared to the Denali the power was underwhelming. During my visits to Reno GMC Wayne Lew knew the answers to all my questions (and I know a little bit about cars)and how this vehicle compared to the competitions. The whole process was low key and low pressure right from the start unlike my experiences over the years in trying to purchase from Champion Chevrolet. Wayne knew his product, was personable and friendly and has become a friend. Buying a car is not my favorite way to spend my day; Wayne and the other folks at Reno GMC Buick Pontiac made me feel good about it. I would highly recommend seeing them. More

I took my older buick into this body shop for an oil change and regular check up and they were super fast, super curteous and very reasonably priced. They finished the oil change in less than 20 minutes change and regular check up and they were super fast, super curteous and very reasonably priced. They finished the oil change in less than 20 minutes and advised me of future fixes I will need and in what time frame I will need to get them fixed. Great job guys! More

Brought my GMC in for service 3 times over the same issue. The last time they charged me over $1,000, then refused to produce the parts that they said were replaced. I filed a complaint with the DMV issue. The last time they charged me over $1,000, then refused to produce the parts that they said were replaced. I filed a complaint with the DMV and they were cited. Now three months later and I'm getting the exact same error messages. Something is definitely wrong with this dealership. More

This dealership provided a very good overall experience. They were courteous and professional. Only slight drawback was amount of time we had to wait to sign the paperwork. We were not financing, but stil They were courteous and professional. Only slight drawback was amount of time we had to wait to sign the paperwork. We were not financing, but still had to wait our turn which caused some stress as we were driving back home (7 hours away) that same day. Ken did try to accommodate us to the best of his ability. We will and shall recommend this dealership to anyone looking for a new vehicle. More

We have been very satisfied with our salesperson we dealt with (Ken Lax). He is very friendly and asks if there is anything else he can do for us and answers any questions we might have. with (Ken Lax). He is very friendly and asks if there is anything else he can do for us and answers any questions we might have. More

I love my new Yukon XL SLT! Harold Solano and I had a I love my new Yukon XL SLT! Harold Solano and I had a great time working together to get this purchase (and trade in of my 2006 Denali XL) done in I love my new Yukon XL SLT! Harold Solano and I had a great time working together to get this purchase (and trade in of my 2006 Denali XL) done in record time! I had to pick up my kids and grandkids at the airport and I wanted to pick them up in a brand new, much cooler, Yukon! Thanks to Harold and everyone at Reno GMC. I am happy to be a part of their loyal customer base. More

No pressure straight forward folks. We appreciated the amount of time the salsman spent helping us find the vehicle we wanted. We will refer to our friends amount of time the salsman spent helping us find the vehicle we wanted. We will refer to our friends More

I have to be honet; I went into Reno GMC dreading buying a new vehicle. I didn't want to be harrassed by the "car salesman" or be taken advantage of since I'm a woman. I went in there expecting a "hassle" a new vehicle. I didn't want to be harrassed by the "car salesman" or be taken advantage of since I'm a woman. I went in there expecting a "hassle" to buy a new. Boy, was I wrong!! Dave Siporen was my salesman and he was the friendliest, most down to earth individual I've worked with in a long time. He answered all my qustions, he took me out on several test drives and when I walked away the first time he never made me feel bad or pressured me. I went around town all week long trying to find a new car and found myself back at Reno GMC, simply because of my personal experience with Dave. I wasn't sure what vehicle I wanted at that point but Dave ensured me that he could find what I was looking for at a GOOD DEAL! He was right!! He got me into a BRAND NEW YUKON DENALI!!!!! He got my husband and I an awesome deal, he really worked hard with his manager in doing so! Overall, the entire experience was very pleasant and I would referr anyone to Dave Siporen at Reno GMC!! GREAT CUSTOMER SERVICE!! More

We weren't necessarily looking to buy a car that particular day. However, the stars just lined up right. When we met with Dave, we told him what we were looking at paying for a SUV and a brand new particular day. However, the stars just lined up right. When we met with Dave, we told him what we were looking at paying for a SUV and a brand new GMC Yucon Denali was shown to us. Turns out that Dave really wanted to make a deal on a new rig for my wife. We were able to negotiate a reasonable price for the Denali, within our budget. At no time did I feel pressured during our visit and/or negotiation process (which is usually stressful and high-pressure). My two young kids made the negotiation process a little bit tricky, but Dave (along with his sales manager) was understanding and conducted the negotiation professionally and respectfully. When it comes time for me to get rid of my older Chevy Tahoe, I'll likely be headed back to see Dave! More