Corwin Buick GMC Cadillac Reno

Awesome The staff was amazing got my new bed liner and oil change with out an issue. They were nice and customer service was top notch! Thanks I am very happ The staff was amazing got my new bed liner and oil change with out an issue. They were nice and customer service was top notch! Thanks I am very happy and will be returning. More

Relaxed Keith was very friendly, personable and worked very hard to help my wife and I find the vehicles we were looking for Mike made the purchase easy and Keith was very friendly, personable and worked very hard to help my wife and I find the vehicles we were looking for Mike made the purchase easy and accommodated our special requests due to our time restrictions Thanks Robert and Elizabeth Estes More

Service Everyone very nice and helpful would send people there for all things Cadillac. The sales and service was a great experience and would recommend the Everyone very nice and helpful would send people there for all things Cadillac. The sales and service was a great experience and would recommend the dealership to everyone. More

They made leasing a breeze! Thank you Harold for answering our many questions, for your honesty and kindness. Everyone made the process easy and were patient when we could only c Thank you Harold for answering our many questions, for your honesty and kindness. Everyone made the process easy and were patient when we could only come at a pretty late hour and kept them well past closing. Thank you again Harold and Billy! More

Mike Collins I came into Reno Buick GMC Cadillac through a referral from a mutual friend, where I was introduced to Mike Collins. Mike made my car shopping/ buying I came into Reno Buick GMC Cadillac through a referral from a mutual friend, where I was introduced to Mike Collins. Mike made my car shopping/ buying experience very easy and enjoyable. I was able to give Mike a budget as well as the type of vehicle I was looking for. He managed to exceed my expectations and find me a great used vehicle well within my price range. I definitely recommend Mike for any of your car buying needs, as well as the whole GMC family. More

Traded 2015 jeep for new 2016 GMC Terrain slt Would like to thank Tucker in sales MIKE Cogliano finance and especially Rysa in service all have been so wonderful to us on are new terrain. They are Would like to thank Tucker in sales MIKE Cogliano finance and especially Rysa in service all have been so wonderful to us on are new terrain. They are all a great asset to reno gmc. Thank you so much Chris and Doreen More

In house customer service experience Ladies and gentlemen of Reno Buick GMC Cadillac...WHAT HAPPEND? I came into a really nice building expecting World-Class customer service from World- Ladies and gentlemen of Reno Buick GMC Cadillac...WHAT HAPPEND? I came into a really nice building expecting World-Class customer service from World-Class people. I'm just one person to you, but you let me down, you failed to win, miserably. Inside the service building/garage where 4 desks and at least 5 employees standing, approx 20 seconds went by (5 sec is already downhill) before I, as the customer, did the greeting/questions with another employee who later walked in. She pointed to Steven Doss a few feet away and said he would help me. I drove the car in, turned my keys over and was told where to sit. What happend to walking the customer over to the lounge before you go sit and continue your chit-chat? I made my 4pm appt for recall service with an Incredibly Professional gal the same day I brought my car in. She explicitly asked me if I would wait in building, I said yes, and then she asked for my phone number so that I could also be texted when service was done. I waited patiently from 4:00pm to 6:20pm. I did not receive a phone call, nor a text message to the number I provided, nor was I called over the intercom which I know works. Annoyed, I asked around and a kind lady, who worked for the dealership owners, not in your building, pointed out another gentleman who made some phone calls to figure out what had happend. It turns out the service personnel were gone, that area closed by 6pm and my car was not around. I was sitting in the lounge and you decide to go home? Really? The gentleman I mentioned, lead me to someone else who was on his way home. This second man found my keys...and my car, which was in your dark gated yard as far away from the building as could be. Guess who had to walk through your yard and drive the car out? You guessed it, me. What is even more impressive to me is the fact that NOT ONE of these people I encountered at the end bothered apologizing even after I kept my demeanor and said thank you. The lady verbalized her pity for me, "poor guy" in a good way, but let me tell you who I pity. I'm not angry but I do pity everyone involved for their lack of understanding, leadership ability and respect for themselves. If you don't have these qualities at your age..., anyway. Perhaps because I wasn't forking out cash for a new vehicle and was "just a vehicle service recall" I wasn't given the importance. Who knows. I missed my family dinner and precious time with my son and wife, but in retrospect you reinforced my knowledge of how not to be and treat people. My advice to you, leverage the experience to learn something you already don't know and starve your weaknesses. More

Extraordinary Salesman There aren't enough words to describe how lucky we have been over the past 3 years to have Harold as our go-to. He has been extremely helpful on and o There aren't enough words to describe how lucky we have been over the past 3 years to have Harold as our go-to. He has been extremely helpful on and off the job. His ability to go above and beyond in customer satisfaction, car sales, and car service always has us coming back for trade-in's and/or new vehicle purchases. My mom has bought 4 vehicles with Harold due to his unquestioning measures. He is extremely knowledgeable in his field of work and because he's bilingual, all of our questions are answered with certainty and clarity. As we go in to have any work done with our vehicles he makes sure we have a loaner car ready to go so we can go about our days hassle free. I truly recommend Harold to each and every person looking for a vehicle. His hard work and dedication to our preferences assures us we have made the right choice in choosing Reno Buick GMC Cadillac. More

Excellent Sales I recently upgraded my Cadillac to a newer model and called Harold Solano for assistance. He had sold me my original vehicle as well. I was amazed he I recently upgraded my Cadillac to a newer model and called Harold Solano for assistance. He had sold me my original vehicle as well. I was amazed he knew exactly what I require in a vehicle and within a few days had me in my new Cadillac. Harold and his staff including Billy went above and beyond to ensure I was completely satisfied with my purchase. Harold is extremely personable and friendly and definitely made the car buying experience a pleasure. I would highly recommend this dealership to all of my friends. Steve More

Trusted help in a time of need I have a 2006 GMC Envoy with 105,000+ miles on it. I was a mechanic for 20+ years. Because of medical problems I chose to take it to the dealer to rep I have a 2006 GMC Envoy with 105,000+ miles on it. I was a mechanic for 20+ years. Because of medical problems I chose to take it to the dealer to repair the check engine light being on. I was greeted by Steve Doss and felt I could trust him. They first took care of some neglected service work hoping that would be enough to solve the check engine light problem. Unfortunately the check engine light was an intermittent problem and they had to drive the vehicle 4 or 5 days to make sure the problem was fixed. I'm sure it was very frustrating for them because I have been there My Envoy has never performed this well. In the meantime they gave me a car with under 1000 miles on it to use as a loaner. They were very professional and helpful in my time of need and I would recommend them to anyone and everyone. More