Corwin Buick GMC Cadillac Reno

Great service Very efficient and professional. I had an appt to service my Cadillac at 7 am. I was immediately greeted by a young lady took my car and recorded all Very efficient and professional. I had an appt to service my Cadillac at 7 am. I was immediately greeted by a young lady took my car and recorded all the specifics while I waited for a service rep. There were a few people before me, so once the rep was available, he did all the final registration for service. This process was extremely smooth and efficient. Service took less than an hour and was very thorough. The service rep went through all the service completed and identified some items that will need to be looked at for the next regular service. The waiting area was very comfortable and had all the amenities. More

Service I came in to get my car serviced because my emergency brake wasn't functioning properly. Daylen, and the team at Reno Buick GMC not only fixed the iss I came in to get my car serviced because my emergency brake wasn't functioning properly. Daylen, and the team at Reno Buick GMC not only fixed the issue, but they did it in a quick and professional manor. I didn't have to wait long for Daylen to call me just to keep me updated on my vehicle. It was a refreshing change of pace as compared to other dealerships! More

Helpful and patient I haven't purchased a truck in 13 years, and wasn't really sure what to expect when I stepped on the lot. I did some research online, and knew I want I haven't purchased a truck in 13 years, and wasn't really sure what to expect when I stepped on the lot. I did some research online, and knew I wanted a GMC, I just didn't know which one. When I arrived, Harold approached me, and instead of being aggressive, he asked me the kinds of features I was looking for, and what I wanted the truck to do. Then he showed me a few different models, and the options on each one, and from there we were able to narrow it down. Then, after we test drove one I really liked, we started checking dealer discounts and found another truck that was the same, except had a few more upgrades and was a very similar price! More

No pressure and got what I wanted I was impressed the moment I rolled into the dealership. I was quickly greeted by Dylan who showed me the trucks that fell into my criteria. He worked I was impressed the moment I rolled into the dealership. I was quickly greeted by Dylan who showed me the trucks that fell into my criteria. He worked with me to obtain the options and financing that I could live with and I was off the lot in my new Denali within an hour or so. Great experience from every team member and huge inventory. Highly recommend! More

Great! Went in had my oil changed and routine maintenance check up! They were super friendly and went fast! They have a nice waiting room! Would definitely r Went in had my oil changed and routine maintenance check up! They were super friendly and went fast! They have a nice waiting room! Would definitely recommend More

Great deal, great sales personnel Deal was made as an online purchase, great straight forward communication with sales person online as well as in person. After purchase sales person Deal was made as an online purchase, great straight forward communication with sales person online as well as in person. After purchase sales person was very informative and made sure I was completely satisfied with all aspects of my purchase experience. Sales person was Bryan Hill. More

Extremely positive experience Extremely good sales person and finance manager. Very competent and friendly. Highly recommend this dealership. We have dealt with Keith Myers and Extremely good sales person and finance manager. Very competent and friendly. Highly recommend this dealership. We have dealt with Keith Myers and Mike Gomez on our previous purchase. Very Satisfied. More

airbag recall Reno Buick did their best on getting a replacement airbag for 08 Saturn Astra. I received the notice in March of 2016, and the replacement was install Reno Buick did their best on getting a replacement airbag for 08 Saturn Astra. I received the notice in March of 2016, and the replacement was installed in August 2017. This may seem like a long time, but considering that there are only approx. 18,000 of these Belgian GM Saturns in the USA, and that GM seems to be finally out of the "Captive Import" business as they recently sold Opel to Citroen, I don't think that 16 months is too awful.... yeah right! but don't blame this dealer. More

Warranty work When I first arrived, WITH AN APPOINTMENT, I was told that I would have to leave the vehicle for 2-3 days because they were busy and may not be able t When I first arrived, WITH AN APPOINTMENT, I was told that I would have to leave the vehicle for 2-3 days because they were busy and may not be able to get to it. I live at the Lake and to leave the vehicle is not an option. I asked to speak to the service manager. After talking to the service manager, he intervened and got my truck in right away and took care of any misunderstanding on the service representatives' part. I was out the door with the repairs done in under an hour. More

Excellent! Salesman Herick Garcia was awesome. I’d bought a pre-owned 2011 GMC Yukon Denali a few years ago, with him as my Salesman; his friendly, personable, a Salesman Herick Garcia was awesome. I’d bought a pre-owned 2011 GMC Yukon Denali a few years ago, with him as my Salesman; his friendly, personable, and professional service brought me back to buy a new 2017 Sierra Crew Cab Z71 SLT. What a pleasure it is to do business with him! In addition, Jim Lauer’s personal attention to the service of the Yukon (as well as my former Sierra) in previous months definitely led me to return to this dealership in general. Awesome job! More