Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO
Cortland, NY
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It's not their job to register your car. Buyer beware!!!!! I bought my vehicle on March 31st and I still do not have my registration. I called Al two weeks before my temporary registration Buyer beware!!!!! I bought my vehicle on March 31st and I still do not have my registration. I called Al two weeks before my temporary registration was about to expire and he blamed it on my insurance company that dates were screwed up and that I was suppose to call and figure it out. Well, it was Al who screwed up and didn't correct the mistake. So when I called him upset because I didn't receive my registration he lied and said they mailed it out. But, I could go down to the DMV and pay for a new registration. Then we tried Meaghan who is in charge of handling registering the vehicles. She said it was mailed out on Tuesday from Syracuse. It was now Saturday and I didn't receive the registration that had to go all the way to Utica!! Now Monday morning comes and talked to the office manager. The new story is that now the registration is still at the DMV!!!! How can such incompetent people work at Cortland Dodge??? No wonder they sell vehicles on the internet, they must have quite the reputation in Cortland!! More
Wonderful service Al and Viktor were great to work with and made my car buying experience simple and hassle free! I’m very satisfied with my purchase and this dealershi Al and Viktor were great to work with and made my car buying experience simple and hassle free! I’m very satisfied with my purchase and this dealership. Everyone I interacted with was friendly. Wonderful service and I would definitely recommend to my family and friends! More
Good place Had a good experience here, Al was great picked me up from hotel after I flew in and was a good dude. Good spot to get a car Had a good experience here, Al was great picked me up from hotel after I flew in and was a good dude. Good spot to get a car More
First brand new car! Thank you so much for making things so fast and easy. This is our first brand new car and we couldn’t be more excited. You all did a great job getting Thank you so much for making things so fast and easy. This is our first brand new car and we couldn’t be more excited. You all did a great job getting us in and out and it’s truly appreciated! More
Great saleman I had Great salesman Ryan is,he did great he said a lot about the car,what to do.if my brother gets one we will call for Ryan Great salesman Ryan is,he did great he said a lot about the car,what to do.if my brother gets one we will call for Ryan More
They Will Not Work With You I asked 3 times for better trade in price. The salesman gave it to me and the manager didn't put it on the sheet so I had to ask for it again. They re I asked 3 times for better trade in price. The salesman gave it to me and the manager didn't put it on the sheet so I had to ask for it again. They refused to work with the price. I understood the truck was popular and a good price already but they would not budge on the price. Then, the truck I bought had paint issues and they wouldn't even take so much as $500 off to help me with costs. They made an effort to buff scratches and it turned out poor and they had to re-do it. I mentioned the tires that would only get me to the winter and not through it and they didn't care. If this truck wasn't reasonably priced to begin with and I didn't need a truck so bad, I wouldn't have went here. But the blacked out package is what I was looking for and I bought it. I would not recommend anyone go here. A good friend of mine went there 5 months ago and they worked with him, no questions asked. However, they wouldn't even give my offers the time of day. More
Great Experience, Great People I highly recommend talking to the folks at this dealership if you are looking to buy a car whether it is new or used. You will not be disappointed and I highly recommend talking to the folks at this dealership if you are looking to buy a car whether it is new or used. You will not be disappointed and they will do all they can to make sure you are happy with your decision to purchase a car from their dealership. More
Quick Viktor, was a great salesman. I told him what I wanted and what price worked for me and he made it happen. Very pleased with the service. Viktor, was a great salesman. I told him what I wanted and what price worked for me and he made it happen. Very pleased with the service. More
Exceed my expectations! I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Alshwan went above I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Alshwan went above and beyond to make sure I purchased the truck I was most comfortable with. I ended up getting the truck that I wanted, LOVE and can afford! Fantastic place, great customer service. I recommend Cortland Chrysler Dodge Jeep Ram to anyone looking for new or used vehicles! More
Used Car Viktor, worked with me on getting a good price on a used Jeep Compass. Very satisfied with my experience and it wasn’t timely, was in and out. Viktor, worked with me on getting a good price on a used Jeep Compass. Very satisfied with my experience and it wasn’t timely, was in and out. More