Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO
Cortland, NY
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Devon Tuttle made this process very efficient and easy. Basically all of the paperwork was completed and ready by the time I arrived, making for a smooth buying experience. I would recommend him to anyone Basically all of the paperwork was completed and ready by the time I arrived, making for a smooth buying experience. I would recommend him to anyone looking to buy a Chrysler product. More
Marquis Staton provided excellent service! My jeep was ready to go on time and he provided fast and friendly service! I left a very happy customer! ready to go on time and he provided fast and friendly service! I left a very happy customer! More
Easiest vehicle purchase I've ever made. Outstanding customer service, keeping me up to date throughout the process. If you're looking for a new car or truck, be sure to give Marquis and Matt a call! customer service, keeping me up to date throughout the process. If you're looking for a new car or truck, be sure to give Marquis and Matt a call! More
Marquis was a wonderful salesman to do business with. Was very patient and professional. He took his time to find the vehicle that I wanted. Stayed in contact with me through the entire process. I will be ba very patient and professional. He took his time to find the vehicle that I wanted. Stayed in contact with me through the entire process. I will be back to do business with him again. Thank you again, it was a pleasure! More
Marquis was great to deal with. Treated us like a longtime customer even though it was our first time there. Well worth the hour drive. Will definitely return when our lease is ending. longtime customer even though it was our first time there. Well worth the hour drive. Will definitely return when our lease is ending. More
Excellent customer service. They do a great job working with customer to understand what they are looking for and what they can do to meet customer needs. with customer to understand what they are looking for and what they can do to meet customer needs. More
Pleasant, but not the most effective I sent an initial inquiry through the web portal, and noted that I prefer to conduct our initial work by email. I received several form letters after I sent an initial inquiry through the web portal, and noted that I prefer to conduct our initial work by email. I received several form letters after that initial contact, all asking me for my phone number. When Matt did directly reach out to me, I responded with an explanation of my request. I also sent a copy of that to Robin, who had been requesting my phone number. Matt replied and was courteous and professional. My ask was for a Jeep Gladiator with a diesel engine, an option that was anticipated but had not been announced. Matt said he would keep me informed. On July 10, Jeep announced the 2021 Gladiator would have the diesel option, and that customers could order the truck as of that date. Matt did not follow-up with me. Several other dealers did, and I have since purchased a 2021 Gladiator Rubicon with the diesel engine from another dealer. The Cortland folks were professional enough, but missed the key moment to land my business. More
Matt Colvin, Experience, Knowledge, Responsive! If you are looking to purchase new or used vehicle, or lease, Matt Colvin and the team at Cortland Cortland Chrysler Dodge Ram Jeep is where you need If you are looking to purchase new or used vehicle, or lease, Matt Colvin and the team at Cortland Cortland Chrysler Dodge Ram Jeep is where you need to go! I have purchased/leased two vehicles from Matt and the team in the last month. Matt is experienced and knows the best way to find a deal that fits your needs and budget. Matt is knowledgable and worked with FCA for me in returning my leased vehicle early for a new vehicle lease. Matt is responsive and even took my calls on his day off. When I called or texted him, he responded immediately. He truly cares about his customers and made the process of leasing and purchasing a vehicle easy! I told Matt he is a rockstar, but he is much more than that! He is a master salesman and just overall a good human being that takes the time to do what is right, and meet the needs of his customers. Great job Matt and team! We won't buy or lease anywhere else! More