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Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO

Cortland, NY

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285 Reviews

3878 West Road

Cortland, NY

13045

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Showing 285 reviews

May 20, 2013

GREAT to do business with no high pressure sales and down to earth with people. Chris is a fantastic young man and a great guy to talk too. Thanks for the smile and hand shake. Syd & Diane Smith Li More

by oldrusty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Terpening
May 21, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

Syd & Diane Smith, Thanks so much for the great feedback! I am happy to hear that your experience dealing with Chris was fantastic! He said thank you and we hope you love your new car! If you ever need anything just give us a call anytime. Ryan Geiger Dealership Director/Vice President 607-753-3352 rgeiger.cc@gmail.com

May 01, 2013

Tom was great,very honest, and understanding of our needs for a new car. This is our 2nd car from there. Tom was very helpful both times,and so was Darin Colangelo. I would definately recommend them. Thank More

by binky2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Caforio, Darin Colangelo
May 14, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

Ida & Gary Timmreck, Thanks so much for the great feedback! I am glad Tom and Darin took such great care of you. Thanks so much for coming back a second time! We hope you love your new car and if you ever need anything just let us know. Ryan Geiger Dealership Director 607-753-3352 rgeiger.cc@gmail.com

April 28, 2013

I recently stopped by Cortland Chrysler Dodge to purchase a new Dodge Avenger. I am a recent college graduate and this was my first time going through the process of buying a new vehicle. Both Mike and Ken w More

by EricWentworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Terpening
May 14, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

EricWentworth, Thanks so much for the great feedback! I am so happy that Mike and Ken were able to make your first experience buying a new car easy. I am happy your experience was great. We hope you love your new Avenger and if you ever need anything just give us a call anytime! Ryan Geiger Dealership Director 607-753-3352 rgeiger.cc@gmail.com

April 23, 2013

Overall purchasing a car here was a positive experience. The staff was very helpful and friendly, as well as very willing to work with us. I would recommend others to shop here. More

by JLB23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Colangelo, Greg Belzak
May 14, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

JLB23, Thanks so much for the great review! We thank you for your business and I am happy to hear how good your experience was. We hop you love your new car and if you ever need anything, just give us a call anytime. Ryan Geiger Dealership Director 607-753-3352 rgeiger.cc@gmail.com

April 23, 2013

Being from out of town and buying a truck through the internet is not an easy thing to do..It is also hard to trust people you don't know. After talking with Greg B. and Mike G. thru phone, they seemed s More

by kybro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Belzak
May 14, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

Jeff, Thanks for such a great and detailed review! We appreciate you driving 2 hours from Rochester and taking a risk. I am glad it paid off and both Greg and Mike took care of you. We hope you love your new truck and if you ever need anything just get a hold of any of us anytime! Thanks again! Ryan Geiger Dealership Director 607-753-3352 rgeiger.cc@gmail.com

April 11, 2013

I have bought 3 vehicles form this dealership and all three of them have been very good vehicles. Tom was are sales person every time we have visited this dealership and he has always been very helpful a More

by SherriPalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Caforio, Darin Colangelo, Greg Belzak
Apr 13, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

SherriPalmer, Thanks so much for the stellar review! I am so glad to hear how well everyone you mentioned treated you. You have when into great detail and we appreciate that very much. You also had a concern and I would love to talk to you on the phone about that. Please call me anytime at 315-380-5202. The gas policy for Brand new cars is Full Tank and the Pre-Owned cars is between a quarter and 1/2 tank. If for some reason it was not like this please let me know. Again we apologize and call me whenever you are free to discuss. Thanks again for the feedback and we hope you love your new car. Ryan Geiger Dealership Director/Vice President 607-753-3352 rgeiger.cc@gmail.com

April 03, 2013

Tom went over everything with me on my new lease and made sure I understood it. Getting into a new lease was pretty seamless. I love my heated steering wheel! More

by Daphne74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Caforio
Apr 13, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

Daphne74, Thanks so much for the great feedback. I am glad Tom made it seamless for you! Heated steering wheels are awesome, especially where we live. I hope you love your new car and if you ever need anything just let us know! Ryan Geiger Dealership Director/Vice President 607-753-3352 rgeiger.cc@gmail.com

March 20, 2013

My first visit was unsuccessful in negotiating a deal. However, the vehicle I wanted was still there after 3 months, so I went back. They bent over backwards and increased the trade-in so I could get the More

by AnnDor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Caforio
Mar 21, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

AnnDor, Thanks for the great review. I am very happy to hear we stepped up and worked out a deal for you. Thanks for coming back and giving us another opportunity! We hope you both love the new Ram and if you ever need anything in the future, just give us a call. Ryan Geiger Dealership Director/Vice President 607-753-3352 rgeiger.cc@gmail.com

March 03, 2013

Great group to deal with. I highly recommend this dealership. I was very satisfied. Everything ran smoothly and all questions answered. Ken Terpening was amazing. Totally steered me in the right di More

by joshua48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Terpening, Tom Caforio, Darin Colangelo
Mar 05, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

joshua48, Thanks so much for the great feedback!. I am glad you were very satisfied with everything including our Sales Manager Ken. He has been a great asset to us, and your comments just help show it. Thanks again and we hope you love your new Jeep Patriot. If you ever need anything, just give us a call. Ryan Geiger Dealership Director/Vice President 607-753-3352 rgeiger.cc@gmail.com

February 28, 2013

Tom sold me a truck a after leading me to believe that it had a specific part/feature. It turned out that my truck lacks this feature, and that it would cost me over $400 to obtain the parts. Tom said he's More

by Rgross85
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Caforio
Mar 06, 2013 -

Rgross85 responded

After talking to the right people, all of my issues were resolved. The customer service manager contacted my via phone and helped resolve my issue. He understood my problem and worked with me to make sure I was satisfied. I am pleased with how Cortland Chrysler Dodge Jeep did the right thing to make me happy.

Mar 09, 2013 -

Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO responded

Ryan, Thanks so much for reaching out to me! We understand how frustrating your issue was and I am glad we were able to take care of it! We decided to give you the Uconnect for free after discussing everything. I believe that was the right thing to do and I am glad it made things right between us. You were very respectful to us and we appreciate your business. We hope to see you back in the future and if you ever need anything just give us a call anytime! Thanks again Ryan and we hope you love your truck! Ryan Geiger Dealership Director/Vice President 607-753-3352 rgeiger.cc@gmail.com

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