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Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO
Cortland, NY
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suprise traded wrangler unlimited for a more comfortable grand Cherokee. deal went well as expected. after few days of ownership of grand Cherokee noticed tir traded wrangler unlimited for a more comfortable grand Cherokee. deal went well as expected. after few days of ownership of grand Cherokee noticed tire cracking all 4 tires. a few more days felt the vehicle just was not right as far as handling, ride quality. doing 65 mph on freeway going over some rough spots the vehicle was hopping in the rear causing me to white knuckle the steering for control. well I was convinced that wasn't normal for the grand Cherokee. when I got home I got under the vehicle and noticed both rear shocks were wet/leaking fluid. shocks no good wouldn't you say? dealership ordered 2 rear shocks. I discussed issue with mgmt. and was assured they would do something for me and the vehicle should have been inspected better. well, as the new shocks were being installed, mgmt. told me the old shocks were leaking but were not broke??? (I'm still figuring that out). they said they would take care of labor and I the parts, tax-($206.)(geeze thanks, after spending $25k) now I learn that the grand Cherokee, according to a carfax report had been in a FRONT IMPACT accident/ damage. would never know it by the looks of the vehicle, however if/ when I trade it, trade values will be hurt big time. if I had seen or been told of prior damage I would have not purchased. (geeze thanks, dealership must have been aware of prior damaged vehicle). ADVISE--ASK FOR CARFAX AND A FULL INSPECTION, keep up the good work corland Chrysler. nuf said More
Purchase new van Just great place to deal with. Purchased new van after getting in accident , the dealership was very patient with us and the insurance company. Thanks Just great place to deal with. Purchased new van after getting in accident , the dealership was very patient with us and the insurance company. Thanks again Pat and Sue O'Donnell. More
A very satisfying experience! We had a great time, from the minute we arrived until we went home! We received a friendly greeting when we arrived, and our salesperson, Josh Jones We had a great time, from the minute we arrived until we went home! We received a friendly greeting when we arrived, and our salesperson, Josh Jones was knowledgeable and easy to communicate with. The dealership is neat, clean and well organized. We would certainly recommend Cortland Dodge to others. More
Awesome!!!! Words can't express how happy I am with my experience there, the way I was treated like a queen! I felt like everyone was Family. I never had someon Words can't express how happy I am with my experience there, the way I was treated like a queen! I felt like everyone was Family. I never had someone sit there and show me how things worked in my car!!! I will come back and send everyone I know!! More
Friendly & Efficient I felt welcome at the dealership from the moment I pulled into the parking lot and was greeted outside. Our salesman Chris was quite helpful in answer I felt welcome at the dealership from the moment I pulled into the parking lot and was greeted outside. Our salesman Chris was quite helpful in answering our questions about a Jeep Patriot without being pushy or overbearing. This was refreshing after having the opposite experience at Jeep dealerships in Syracuse. I ended up leaving the dealership that day as a proud owner of a new Jeep - I actually drove away in it! More
new jeep After visiting several local jeep dealers, Chris was by far the most knowlegable about the vehicles he sells. It made my decision to buy much easier. After visiting several local jeep dealers, Chris was by far the most knowlegable about the vehicles he sells. It made my decision to buy much easier. The dealership worked a great deal for me too. More
My "Avenger" Dreams, Not the super-hero team but the CAR : ) It's not everyday you can lay your head down at the end of the long day and say to yourself while falling to sleep, "Someone bent over backwards to ma It's not everyday you can lay your head down at the end of the long day and say to yourself while falling to sleep, "Someone bent over backwards to make my dream come true today"....but that is totally what happened for me at Cortland Chrysler Dodge Jeep Ram! I walked in with high hopes and left there feeling pampered, well taken care of and pleased. Realistically....I didn't think what I was attempting was possible. I wanted....no dreamed of owning a 2014 Dodge Avenger! But the kicker was I had equal desire for a very low car payment with no money down and a super crappy, old trade-in! It wasn't looking very promising....But Chris, Darin... everyone... worked their magic and before I knew it is I was driving away in my "Dream Car"!!!!!!!!! The best part of the whole thing is....my payment is actually without a doubt unbelievable!!! It is something I can totally afford and not have to feed my family of 4 ( plus 1 dog, 1 cat and 3 fish) hot dogs and Kraft mac-n-cheese for life! I am and will always be amazed that this worked out for me!!! So if you need to get a new car and you are thinking that it is not gonna be possible....go the Cortland Chrysler Dodge Jeep Ram, and you may have your car dreams come true just like me! : ) More
Love My Car! I had been looking to buy a Dodge for a while and visited this dealership upon recommendation of my good friend. I am so glad that I did! The price wa I had been looking to buy a Dodge for a while and visited this dealership upon recommendation of my good friend. I am so glad that I did! The price was right, Chris was very helpful, and I am loving my new Charger! The car was up at their sister location, and I didn't even have to drive up to Syracuse to try it out, they brought it right to me. I won't be needing another car for a while, but I would most definitely recommend this dealership to anyone looking for a car. They are willing to go above and beyond to make everything right. More
New car Purchase This was a great buying experience. We went in knowing what we wanted so the search was simple, We were greeted by Chris when we got there and he an This was a great buying experience. We went in knowing what we wanted so the search was simple, We were greeted by Chris when we got there and he answered all our questions and started the process right away. We had a price, a deal and a car by the end of the day. We drove our new car home that day! This was amazing with the time we needed to get into one being only a few days and this was due to a trip we had planned and leaving in a few days, we found out our other car was in need of major work and trading it in maybe a better option and that was the plan and they worked with us from the moment we drove on the lot and I know they will continue to work with us in the future also. More