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Cortland Chrysler Dodge Jeep RAM - GO GROUP AUTO
Cortland, NY
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Amazing! Great customer service! Matt Johnson works his magic here! Always cheerful! Knows his job! Great time! I was in a difficult situation and he got me ou Great customer service! Matt Johnson works his magic here! Always cheerful! Knows his job! Great time! I was in a difficult situation and he got me out of it and into a 2016! Wonderful service. Suggest it to everyone even though there was no free turkeys or tv's! Haha. More
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Awesome experiences at Cortland Chrysler Dodge Jeep Ram This is the third vehicle that I have purchased at this delearship. As expected I was treated with much respect, all my questions were answered satis This is the third vehicle that I have purchased at this delearship. As expected I was treated with much respect, all my questions were answered satisfactory-there was no high pressured tactics used ( which I greatly appreciated). All of the individuals that I spoke to were friendly and sincere. All my needs were met. As for the service department, I have been visiting them for ALL my service needs ... they seem to bend over backwards to help in every situation ... kudos to them. They make my experience even more pleasurable- they are my exclusive service provider! More
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Absolutely wonderful! It was a pleasure working with Al, he didn't try to push me into something I didn't want just to get a sale, he took the time and patience to get me It was a pleasure working with Al, he didn't try to push me into something I didn't want just to get a sale, he took the time and patience to get me exactly what I wanted and at the price point that I needed. I would highly recommend Al and the dealership to anyone looking for a vehicle. They truly went above and beyond to help me. More
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Extremely accommodating experience Al and the rest of staff I dealt with are so so friendly and met my price point. I LOVE MY NEW JEEP. Thank you so much. Al and the rest of staff I dealt with are so so friendly and met my price point. I LOVE MY NEW JEEP. Thank you so much. More
This dealership was terrific! I've bought many cars from several different dealerships over my lifetime but this out-shined them all. Everyone was courteous, helpful, knowledgeable I've bought many cars from several different dealerships over my lifetime but this out-shined them all. Everyone was courteous, helpful, knowledgeable and work together. They did ALL the paperwork in such a timely matter that after driving my old car in that morning I was able to drive off with my new car that afternoon. After the purchase was finalized, my salesman (Matt) proceeded to introduce me to the people in the service, parts and billing departments. Darin was able to pull off the payment I was shooting for and got me extended warranties while doing it. My sister has used this dealership for years after buying her Jeep Liberty there and has always thought them great. Now I know why. More
Fast and efficient Mason Padron helped me find my dream car! I came in looking for a Durango or Pacifica and quickly realized this was not an option money wise for our f Mason Padron helped me find my dream car! I came in looking for a Durango or Pacifica and quickly realized this was not an option money wise for our family. Instead of letting us leave frustrated he opened our eyes to the Dodge Journey and the rest is history. It was fast and efficient service. I would highly recommend Mason and the dealership! More
Good to work with . Matthew Johnson knew I wanted the truck I came to look at. Took me on other test drives then asked me again what was stopping me from buying the one I Matthew Johnson knew I wanted the truck I came to look at. Took me on other test drives then asked me again what was stopping me from buying the one I originally looked at ,I said price and he worked with me until I was happy. More
Exceptional Very pleased. No pressure or hard ball tactic. This sales individual is someone I look forward to doing business with always. And think other dealers Very pleased. No pressure or hard ball tactic. This sales individual is someone I look forward to doing business with always. And think other dealers should learn from this dealership More
Communication I purchased a vehicle from these guys and wasn't satisfied with it being that the salesman lied to me in order to sell the vehicle. We couldn't resolv I purchased a vehicle from these guys and wasn't satisfied with it being that the salesman lied to me in order to sell the vehicle. We couldn't resolve the issue in house, so I got an email from Mr. Geiger concerning the quality of my purchase. I called him and left him numerous messages and he never got back to me. I feel as though, once they make the money, they're done with you all together. Don't waste your time if you're thinking about making a purchase here at Cortland. More
9 Years of superior customer service Bought my first Jeep in 2008 with CCDJ. The service team did 99% of the maintenance on it for the 8 years that I owned it, 2008 to 20016. I traded t Bought my first Jeep in 2008 with CCDJ. The service team did 99% of the maintenance on it for the 8 years that I owned it, 2008 to 20016. I traded the 2008 in for a 2017 model, an upgrade. I pledge to continue to work with them until they get rid of me. The service team is second to none. Dan and Ron have been so helpful to me over the years, I cannot express how much it means to me to be able to work with these guys so easily. Everyone at Cortland Chrysler Dodge Jeep is a family. And they all treat you as if you are a part of it. More