Cortese Ford Lincoln - Service Center
Rochester, NY
1,229 Reviews of Cortese Ford Lincoln - Service Center
Always friendly and good service Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. Any time I bring my vehicle in for service, they are friendly and helpful. They answer all my questions in a way that I can understand. More
Fast, efficient Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word Took good care of my car. Seriously 25 words! wordwordword word word word word word word word word word word word word word word word word More
oil change/tire rotation Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenien Always quick, professional service. Patrick is very helpful. A bit on the 'pricey" side but worth knowing everything is done correctly. Convenient location for me. More
Horrible Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and pa Brought my MKZ Hybrid in for airbag recall. Service was bad from beginning to end. Rude when making appointment. Loaner procedure was long and painful. Car was returned dirty with moldings hanging down, clips broken, etc. Staff was unfamiliar with other questions I had about my car (air filter, reduced gas mileage) Completely unacceptable. More
Great service As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. As always great service and courteous professional employees doing a great job to get me back on the road. Thank you again to Kieth and Darren V. More
very satisfied! I found the manager to be very courteous and timely in getting my oil change done.! I was in and out of the service department before i knew it! I found the manager to be very courteous and timely in getting my oil change done.! I was in and out of the service department before i knew it! More
Great Service! Patrick and Darren in the service department are great to work with keeping me informed and updated with text messages on the status of my vehicle and Patrick and Darren in the service department are great to work with keeping me informed and updated with text messages on the status of my vehicle and they make sure I understand what service needs to be performed making sure I approve. Awesome guys. More
Grimy xxxxx Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIR Was quoted 2000 dollars for a couple hundred dollars worth of work. A small part in my door handle broke and i was told i needed to replace the ENTIRE DOOR and there customer service people were xxxxxxxxx besides one lady. just old grumpy xxxxxxxx trying to take advantage of you. More
Recall service on my 2015 Ford Focus The recall service was done on time and very quickly. No issues. The customer waiting area was very good, with place for my laptop and free coffee. The recall service was done on time and very quickly. No issues. The customer waiting area was very good, with place for my laptop and free coffee. More
Battery replacement My started to die & I found that I couldn't replace it easily. Darren & Patrick were great in getting my car in for service & having it done the next My started to die & I found that I couldn't replace it easily. Darren & Patrick were great in getting my car in for service & having it done the next day More