Cortese Ford Lincoln - Service Center
Rochester, NY
1,254 Reviews of Cortese Ford Lincoln - Service Center
Bad service im talking very bad service. i bring my car before 3 months and to fix break to u and kinda u fix u guys say they have to put in supermachine for bleedind leak somethinf that one i bring my car before 3 months and to fix break to u and kinda u fix u guys say they have to put in supermachine for bleedind leak somethinf that one not exisit that machine i search , for that u your service i have to oay 650 $, after week it was leak again and no break , what good service and i call left voice mail to call never happen , and i bring again before week and i told is leak from abc module that and they say yes they took me again 135 dollar for diagonse my good this bad service and i told what is and i took loan for 1st timw to oay u 650 dollar and maybe foru nothing but for me is to much 785 $ and for nothing , still i dont fix my car and i hops u guys can be rich like this , but if u wanna do somethinf do it if not im gona be sure no more visit to u ever me ore my family ore my frindes and more . thank for nothing ford this is how u treat costumer. More
Oil pan replacement on a 1997 F250 HD a hard job, they did it wonderfully in the time agreed, looks great , good communication and very helpful. Thanks Pat replacement on a 1997 F250 HD a hard job, they did it wonderfully in the time agreed, looks great , good communication and very helpful. Thanks Pat More
Excellent Service The work was first-rate and the environment with the service team was friendly as always. I was able to come in for service at a time that we best fo The work was first-rate and the environment with the service team was friendly as always. I was able to come in for service at a time that we best for me and they took my car in right away. More
2017 F-150 warranty repair My 2017 F150 was leaking oil. I made an appointment and dropped it off. Al was my service advisor and kept in communication thru out the process. The My 2017 F150 was leaking oil. I made an appointment and dropped it off. Al was my service advisor and kept in communication thru out the process. The service department did a great job replacing the oil pan and I would highly recommend them. More
Good customer service Everything was completed to my satisfaction and done in a timely manner. Scheduling service was easy and efficient. The service people were very h Everything was completed to my satisfaction and done in a timely manner. Scheduling service was easy and efficient. The service people were very helpful and answered my questions. More
Ford Focus 2014 I love this dealership as they have always accommodated me and my car, even though I didn’t buy it from them. What I hate is that ever since I bought I love this dealership as they have always accommodated me and my car, even though I didn’t buy it from them. What I hate is that ever since I bought this crappy car I have had to take it to the dealer at least 5 times in the last 2 years to fix the transmission or something else. I hate that I don’t qualify for the buy back program for this car because I have too many miles on it. This is by far the worst car ever and I would love to be able to get rid of it and get a better car from ford. This is just a mess, I shouldn’t have had to deal with these many problems and it doesn’t seem fair that I pay so much a month for a car that is almost always in the shop for the transmission. I also had to replace the coolant chamber that holds the extra coolant because there was a giant hole in the bottom of the original one. I can’t believe that ford won’t do anything else for me other than fix the transmission free of charge. It’s completely and utterly ridiculous that I’ve had so many problems and have had to miss work because of it. More
Completed Service on time as promised They completed the routine maintenance with no hassle and in the timeframe that they promised. Super friendly and always keep me informed of any issu They completed the routine maintenance with no hassle and in the timeframe that they promised. Super friendly and always keep me informed of any issues. More
Great Customer Service Every time I drop by car off for service, I feel like they care about making sure they take good care of me and my car. Every time I drop by car off for service, I feel like they care about making sure they take good care of me and my car. More
Always Excellent Service Every time I come to Cortese I receive excellent and efficient service! I had my remote start installed and it was started right on time for my appoin Every time I come to Cortese I receive excellent and efficient service! I had my remote start installed and it was started right on time for my appointment and finished quickly. Thank you to Patrick and the whole Service team! More
Service Great service, with a short wait time. Fast service with advice on future service issues. Price was affordable for an oil change. The employees were a Great service, with a short wait time. Fast service with advice on future service issues. Price was affordable for an oil change. The employees were amazing More