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Cortese Ford Lincoln - Service Center

Rochester, NY

4.6
1,254 Reviews

1,254 Reviews of Cortese Ford Lincoln - Service Center

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June 01, 2018

1st Oil Change Brought our Edge in for it's first oil change, everyone I encountered while there was friendly and courteous, and the service was quick! Done in less More

by irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 02, 2018 -

Cortese Ford Lincoln responded

Thanks for the kind words. We're always trying harder! Ron

May 25, 2018

Truck Service We have both our 2016 Edge and our 2013 F-150 serviced at Cortese, and have since both were new because of their excellent service. More

by bpursati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2018 -

Cortese Ford Lincoln responded

Thank you Beatrice, it's definitely a pleasure serving customers like you! Ron

May 24, 2018

Excellent service Work is done timely and the service team is flexible. They are keeping my ride running and expect to have it for many years to come. More

by FREDERPJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2018

Great Service My experience has always been excellent for every visit for service. The work on my car is always accomplished correctly on the first visit and any ex More

by sagseg1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Vanorden
May 19, 2018

They didn't fix the problem. The drivers side, front speaker makes a bad cracking sound but, not all the time. The truck was brought in for a new speaker. It still does the same t More

by jambandguitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I think his name was Al.
May 19, 2018

Fast and curtious Did everything in a fast and curtious manor. Made sure car and truck was kept clean. Let me know the minute vehicles were finished so I would not wast More

by debdarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Ciavarri
May 19, 2018

You receive great service at Cortese Ford. I work with Darren Vanorden , Darren help me understand above the service that need to my clear up the problems. Darren wonderful and answers my quest More

by cmgallagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura King
May 18, 2018

Regular maintenance I went in for a 5,000 mile maintenance for my car. I was out of there in 45 minuets 😊 quick and easy perfect for me More

by B37hennessy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018 -

Cortese Ford Lincoln responded

We’re Trying Hard! Glad to know things are working as planned! Ron

May 18, 2018

Excellent customer service excellent customer service they make sure the vehicle is right before we leave they make sure we have a rental very happy with their service More

by jusunmeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2018

Surprised by the speed and efficiency Also, AL Rosseter answered questions about the sync setup in my car. Without me asking, went out to the car and showed me how it worked. More

by ellglo774b
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : AL Rosseter
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