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Cortese Ford Lincoln - Service Center
Rochester, NY
1,228 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,228 Reviews of Cortese Ford Lincoln - Service Center
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February 05, 2019
I was extremely pleased with all involved Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purc Everyone I dealt with were extremely friendly and accommodating, I will continue to recommend the Cortese Auto Group to all. My Sons and I have purchased over 10 vehicles in the past 6 years More
by ferraritours21
Verified Customer
February 05, 2019
Top notch service dept. The service dept. keeps me posted on work that needs to be done and doesn’t try to sell me work that I don’t need. The service dept. keeps me posted on work that needs to be done and doesn’t try to sell me work that I don’t need. More
by dschneider002
Employees Worked With
Darren in service
February 04, 2019
Quick My car was taken In on time. I waited for it to be done. The work took 45 minutes ! Then I was on my way👍 My car was taken In on time. I waited for it to be done. The work took 45 minutes ! Then I was on my way👍 More
by B37hennessy
Employees Worked With
February 04, 2019
Excellent ! Al in service was outstanding...took care of everything and Rick in service is by far best mechanic! Good job and excellent service! Thank you Al in service was outstanding...took care of everything and Rick in service is by far best mechanic! Good job and excellent service! Thank you More
by ltaillon
Employees Worked With
Al in service and Rick C
January 23, 2019
The works, recall, amber light changed Had my car in last year for 30 days on a recall issue. I was not sure if I would return, decided to have another recall taken care of there. While it Had my car in last year for 30 days on a recall issue. I was not sure if I would return, decided to have another recall taken care of there. While it was there I would have the works performed and amber light replaced. Was charged for oil change and tire rotation and diagnostic on the amber light. Really diagnostic on an amber light. Not going back. More
by PATTYCAKES0
Employees Worked With
Al
January 22, 2019
Always a Good Experience I bought my vehicle in 2009 and always take it to Cortese for service. The staff there is very friendly and professional. There are never any surprise I bought my vehicle in 2009 and always take it to Cortese for service. The staff there is very friendly and professional. There are never any surprises, everything is always very up front. Patrick and the staff there are assets to the Cortese Ford team. I highly recommend them. More
by CODYCANNON2
Employees Worked With
January 21, 2019
Excellent Service! I have brought my truck in a couple of times for routine maintenance and warranty/recall work. They are customer friendly, communicate well throughou I have brought my truck in a couple of times for routine maintenance and warranty/recall work. They are customer friendly, communicate well throughout the process and do excellent work. I highly recommend! More
by ssorber
Employees Worked With
January 21, 2019
Fast and easy Very prompt service. I just had a NYS inspection , nothing remarkable or time-consuming. I came in right at open and I was in and out within an hour. Very prompt service. I just had a NYS inspection , nothing remarkable or time-consuming. I came in right at open and I was in and out within an hour. More
by sowolu
Employees Worked With
January 15, 2019
Oil change tire rotation I had to wait less than the estimated time of 45 minutes which never happens and was awesome. Everyone is the service department go out of their way t I had to wait less than the estimated time of 45 minutes which never happens and was awesome. Everyone is the service department go out of their way to help More
by mcconachiea
January 14, 2019
Airbag recall repair The experience to set up appointment was fairly easy. They were able to get me in the same week that I called. Not a big deal but the time it actually The experience to set up appointment was fairly easy. They were able to get me in the same week that I called. Not a big deal but the time it actually took was a couple hours longer than the quote. More
by jcburruto
Employees Worked With
Al
