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Cortese Ford Lincoln

Rochester, NY

4.6
2,309 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,309 reviews

November 19, 2010

I have a Jeep Grand Cherokee that I bought at Patrick Jeep where I was getting the very best service that I was always happy with. However, politics gave the Jeep warranty service to Cortese Jeep and I More

by JimPiscatelli
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service manager
November 11, 2010

I would not recommend this dealership. They are not professional, get ready to wait 30 min before someone will talk to you in sales or in service. They are disorganized, and will not call you back whe More

by gfenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
November 02, 2010

Had a very good experience purchasing a 2011 Jeep Grand Cherokee. There were up front and honest and gave a good price from the beginning. There was some negotiating but I did not feel they were overly p More

by rjr856
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna & Joe, Anna Moretti
August 23, 2010

Lisa was wonderful and she did a great job with product knowledge. I was not going to buy an American car, but between Lisa telling me about the Fusion and my own research, I was sold on the car! I have be More

by J.J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
October 05, 2006

Everything was fine and dandy, Put a DOWN PAYMENT on a 03 truck, was waiting for my own financing, gave them my registration ,insurance,licence,,,AND SIGNED A CONTRACT! the finacing hit a snag that I not the More

by blueovals14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Hanna, Joe Diaguardi
June 22, 2004

Very shoddy workmanship, overcharged for anything they ever did for me and never stood behind the new Focus ZX3 I bought new from them. Very poor communication if and when they called me. Lied to me abo More

by aba0887
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
June 05, 2004

After I got home, my sister loved the looks of the 2005 focus and we wnt back on Saturday. She drove a few models and purchased a focus wagon. She will pick it up on Monday. <br>Another great sales team at More

by atrip1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : New Car Department: Mr. Cruz
June 04, 2004

I was very pleased with the Internet Price and the New Ford Escape that I purchased from Mr. Wilson Cruz the Internet Sales Manager. All the prices on the website and at the Dealership were everything I e More

by atrip1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Wilson Cruz Internet Sales Manager
June 04, 2004

Walked in Asked to be shown a few gas saving cars and was taken to the Ford Focus lineup of cars and the 2005 looked and drove just like a very expensive auto that you would find in luxury dealer. I purchase More

by pattiecake
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sales Department Management
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