Cortese Ford Lincoln

On May 4th 2011 I stopped in to see if they had the new C-Max van on the lot, I had been looking for a very economical gas millage vehicle for about 3 or 4 years, I was looking at the Focus and Fiesta Hatc C-Max van on the lot, I had been looking for a very economical gas millage vehicle for about 3 or 4 years, I was looking at the Focus and Fiesta Hatchbacks when Denise Warren came out and introduced herself. Now it was my bad when I wrote in my last review that her name was Dennis Weaver! Anyways Denise sold me a 2011 Ford Focus Sedan “Program” car I did not trade in my 2000 Suzuki Suv, with 34000 miles on it. I have a lift in the back of that for my scooter lift, but even though my small suv gets good gas millage for a suv for city driving it was horrible. I had contemplated what I was going to do, and thought maybe a gas efficient vehicle for around town driving or a place that I was going to crutch into a small car would be great and much more affordable for me to drive. I had looked at many types over the last 3 or 4 yrs, but Ford beats all the small cars on gas millage by far! Denise made my car shopping experience wonderful, I had a great time. Denise even sent the shuttle the next day to pick me up and bring me to the dealer for delivery on my new Focus. Jake the shuttle driver was wonderful, he explained anytime I come in for service he would be happy to bring me home, or to the mall or a restaurant and I would just call him and he would pick me back up! Jake had a wonderful personality and was so professional and on time. This feature and Jake is truly a great asset to Cortese Ford! Denise and everyone made sure I was confortable while I signed paper after paper my car was just beautiful after the entire Ziebart package had been applied! Being handicapped I dreaded trying to keep a black car clean. So I purchased the Ziebart package and the car was just beautiful. Denise even paid herself to have a silver pinstripe put on for me! Once we had the paper work done Denise took me out to the car and stepped me through how all the bells and whistles worked. Denise helped me sync up my cell phone to the car. She was wonderful. Once that was complete we drove through Service and I met a wonderful Service Manager Kirk who told me anytime I arrive for service drive in and I could come in the Employee entrance to save me walking all the way around to the service desk, which was so kind of Kirk. Kirk was funny too. Cortese Ford made me feel so welcome, not just on the delivery of my new car but even when I was looking and driving probably 6 or 7 different cars to see what best suited my needs. Cortese Ford and Denise Warren is the best car buying experience I have ever had! I am no spring chicken so that is saying something. My new car drives like a dream everyone thinks it’s a BMW! They can’t believe it’s a Ford Focus. My brother is considering bring his Ford to Cortese for service rather than driving it all the way to Avon. I also have two friends that I have sold on Cortese and Denise. Thank you so much for being such an outstanding dealership that hires honest, professional, kind and knowledgeable people with such great personalities. I look forward to seeing the C-Max Van my dream is a van with a ramp to be able to drive my scooter into or eventually my wheel chair. Cortese Ford Keep up the great work you will have my new car sales and service for years to come! With my kindest regards, Trudy T More

I had been in the market for the last couple of years looking for the right pre-owned vehicle for my 45 minute daily work commute. Denise listened to my needs and was able to find me the right vehicle a looking for the right pre-owned vehicle for my 45 minute daily work commute. Denise listened to my needs and was able to find me the right vehicle at a price that kept me under my budget with a payment I can afford on a shorter term. Great overall experience, would recommend her to all my family and friends looking for a new or pre-owned vehicle. More

I'm looking for a used ford fusion (SEL or sport) and I have been talking with eric smith at cortese ford. he has been very nice about letting me drive several cars to narrow down what i want. He hasn't be have been talking with eric smith at cortese ford. he has been very nice about letting me drive several cars to narrow down what i want. He hasn't been short, rude or anything at all. I feel that he honestly gives a shit about what I end up with. More

Good customer service. Matt, my salesperson was very easy to work with and he went the extra mile to make sure I was happy. Credit process was very smooth. Credit manager and dealership manager made sure t to work with and he went the extra mile to make sure I was happy. Credit process was very smooth. Credit manager and dealership manager made sure to stop by and introduce themselves in the beginning of the negotiation process. More

This Dealer doesnt pull the typical car dealer crap..example pressure sales, unreal advertising etc. Went the extra mile to make sure the car was like new and spared to expense at making the car p crap..example pressure sales, unreal advertising etc. Went the extra mile to make sure the car was like new and spared to expense at making the car perfect and me and my wife happy. They have earned a customer for LIFE. Thanks again Mr. Cortese, Erik Smith, Michelle Scott, Dan in Service, and Joe in Finance..You guys are true professionals!! More

Denise is a great sales person. We have been working with her for years. She is friendly and professional and she is a good friend to our family. We have bought all of our cars at Cortese and they have alway her for years. She is friendly and professional and she is a good friend to our family. We have bought all of our cars at Cortese and they have always given us a fair price and great customer service. I would definitly reccomend them to my friends. More

not a high pressure dealership and plus they don't pressure you buy a vehicle rightaway.Shane Chapin was a wonderful sales person and plus take time listen to you. Make sure you're happy and satisfi pressure you buy a vehicle rightaway.Shane Chapin was a wonderful sales person and plus take time listen to you. Make sure you're happy and satisfied with you're purchase.No complaint from the BBB. I look high and low for my truck and found what I like. Travel all over the creation to other Ford Dealership and they didn't have what I was looking for. More

i would like to take this opportunity to thank cortese dodge for the exccellent customer service i experienced on the purchas of my new dodge avenger. again a very sincere thank you to all at cortese dodge for the exccellent customer service i experienced on the purchas of my new dodge avenger. again a very sincere thank you to all at cortese dodge i love the car and i will tell all. sincerely. judy More

Shane was great. He took the time to show me all of the options and discuss several different ways to go, from New to Used. I appreciate his great attitude and true concern. I know he was being truthful options and discuss several different ways to go, from New to Used. I appreciate his great attitude and true concern. I know he was being truthful and upfront, as his every action and fact showed this. I have a son that is still in a car seat. He took the time to allow me to understand how they work in the different cars that I test drove, and he explained the safety features of each. When it comes to kids riding in cars, one of my most highest concerns is safety. Overall he worked with me for about 2 hours and not once, did I feel like I was being "sold" a car. More