Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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My wife and I just bought our second vehicle from Tizo Maduro at Cortese Auto Group. We were so pleased with how we were treated when we purchased our first vehicle about 3 months ago that we came back wh Maduro at Cortese Auto Group. We were so pleased with how we were treated when we purchased our first vehicle about 3 months ago that we came back when we saw such a low percentage rate offer (zero percent). Tizo was very knowlegable on the vehicle we purchased (2011 Chrysler 200) and very friendly from start to finish. Tizo answered all our questions to our complete satisfaction. We had to negotiate the final price, but were not made to feel we were asking too much. The new vehicle was prepared for delivery exceptionally well. Tizo even programmed many of the radio stations for us and assisted my wife with pairing her cell phone. This is how a car buying experience should be. I will definitely recommend Cortese Auto Group and Tizo to my friends. Thanks to Tizo for an excellent job. More
Shane has been very responsive to my needs and concerns. he has also made himself avalable to me for any future needs or concerns that i may have with my mustang. joe got me the car a lot sooner than i expe he has also made himself avalable to me for any future needs or concerns that i may have with my mustang. joe got me the car a lot sooner than i expected, through some creative financing. i will be dealing with him in the future and know he will give his all for my needs. also byron from internet sales got the ball rolling for me. it's the car i've wanted for over 40 years however family responcabilities came first, now it's my turn. thank you all for making it possible. jg More
I worked with sales person Andrea Grippi I would recommend her to anyone! This was my first time buying from a dealership and Andrea made it such a wonderful experience the whole staff did everythin recommend her to anyone! This was my first time buying from a dealership and Andrea made it such a wonderful experience the whole staff did everything they could to get me in the perfect car. My husband is in the United States Marine Corps and Andrea was very patient with dealing with all our paperwork. I even switched cars at the last minute and she was still so caring and helpful. I highly recommend working with Andrea and all of Cortese Auto Group! More
Josh was friendly and honest from the get-go. From the beginning there was no pressure to buy. He spent most of the time informing rather than selling. He was concerned that I get the car that fit me and beginning there was no pressure to buy. He spent most of the time informing rather than selling. He was concerned that I get the car that fit me and not have to pay for unnessesary extras. More
Shane W. Chapin was my sales consultant. Shane was very helpful in helping me select a vehicle that I was interested in. Shane explained the entire process to me and was very straightforward. After the pur helpful in helping me select a vehicle that I was interested in. Shane explained the entire process to me and was very straightforward. After the purchase Shane showed to me in great detail all the features of the vehicle. I would recommend Shane and Cortese to any one interested in purchasing a vehicle. This was by far the best car buying experience I have ever had. More
We recently bought a 2011 Ford Escape from Cortese Ford. Our sales person was Dave Eichelberger. This was our first experience buying from Cortese Ford. The sales staff were very straight forward and gave Our sales person was Dave Eichelberger. This was our first experience buying from Cortese Ford. The sales staff were very straight forward and gave us a great deal on the car we wanted. The Escape we had in mind was not available on their lot, so someone drove all the way to Pennsylvania to pick the one up we wanted! Our phone calls and questions were addressed promptly. We will certainly recommend Cortese Ford to our friends and family, and will come back for furture car purchases! More
Bob in Mitsubishi Service is always a "10"! He provides service with a smile every time. He patiently attends to all customer inquiries and needs. He makes me believe that not only does he want provides service with a smile every time. He patiently attends to all customer inquiries and needs. He makes me believe that not only does he want to be at work, but that he loves what he does, and is proud of his employer and work. This speaks volumes for Cortese. Thank you, Bob, for making getting my car serviced a stress free and easy task! More
We have bought a car from Anna before and she is very knowledgeable and considerate. We enjoyed that experience, so when it came time for our next purchase we choose to see her first. We had also met D knowledgeable and considerate. We enjoyed that experience, so when it came time for our next purchase we choose to see her first. We had also met Dave before and he also had extensive knowledge about the brand he was selling. It was reassuring to work with both, since Anna was on vacation and we changed plans and Dave stepped in to help when we decided to pick up truck early. Overall it was a very pleasant experience. More
Salesgirl was very nice . Used care manager was a total prick ! Told me a vehicle I drove and was interested in was sold when I made a second visit on the same day . The vehicle was not sold , in fact , $2 prick ! Told me a vehicle I drove and was interested in was sold when I made a second visit on the same day . The vehicle was not sold , in fact , $2000 was added to the quoted price when I checked back 2 days later . They were fair in the pricing of this one particular vehicle but I did not feel comfortable dealing with them when the vehicle mysteriously became available again with a bigger price tag . Be careful when dealing with this dealership if you are in the market for a used car . Do your homework and get price quotes in writing . More
I purchased 2011 Jeep Liberty Jet. From the owner at the top to the mechanical techician, everyone is really friendly and respectful. They believe that you are important and priceless. I have purchased from top to the mechanical techician, everyone is really friendly and respectful. They believe that you are important and priceless. I have purchased from other dealerships but this dealership, Cortese Jeep is outstanding in everything they did to make my wife and I happy. I would bring my own mother to buy a vehicle at this dealership. So, many dealerships are really only interested in the initial sale and if you encounter any problems you are on your own. John Cortese and his team is very much concern with your entire experince of purchasing at their store. When people are not sincere it will show-up rather quickly. I'm so gald I went to Cortese Jeep and not where I brought my 2009 Jeep. Cortese Jeep is a wonderful place to purchase the vehicle of your dreams. More