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Cortese Ford Lincoln

Rochester, NY

4.6
2,311 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,311 reviews

August 19, 2011

My wife and I just bought our second vehicle from Tizo Maduro at Cortese Auto Group. We were so pleased with how we were treated when we purchased our first vehicle about 3 months ago that we came back wh More

by tedshemyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tizo Maduro, Pat (financing)
August 18, 2011

Shane has been very responsive to my needs and concerns. he has also made himself avalable to me for any future needs or concerns that i may have with my mustang. joe got me the car a lot sooner than i expe More

by adrienne30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
shane chapin and joe diguardi, Byron Lyth, Shane Chapin
August 18, 2011

I worked with sales person Andrea Grippi I would recommend her to anyone! This was my first time buying from a dealership and Andrea made it such a wonderful experience the whole staff did everythin More

by Chelseapitcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Grippi, Andrea Chapin
August 16, 2011

Josh was friendly and honest from the get-go. From the beginning there was no pressure to buy. He spent most of the time informing rather than selling. He was concerned that I get the car that fit me and More

by pfranzjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh O'Campo
August 16, 2011

Shane W. Chapin was my sales consultant. Shane was very helpful in helping me select a vehicle that I was interested in. Shane explained the entire process to me and was very straightforward. After the pur More

by thomas1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane W. Chapin, Shane Chapin
August 15, 2011

We recently bought a 2011 Ford Escape from Cortese Ford. Our sales person was Dave Eichelberger. This was our first experience buying from Cortese Ford. The sales staff were very straight forward and gave More

by stacey131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Eichelberger
August 13, 2011

Bob in Mitsubishi Service is always a "10"! He provides service with a smile every time. He patiently attends to all customer inquiries and needs. He makes me believe that not only does he want More

by scbernholdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in Mitsubishi Service
August 12, 2011

We have bought a car from Anna before and she is very knowledgeable and considerate. We enjoyed that experience, so when it came time for our next purchase we choose to see her first. We had also met D More

by scouture
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Maretti and Dave Hiltner, Anna Moretti, Dave Hilner
August 11, 2011

Salesgirl was very nice . Used care manager was a total prick ! Told me a vehicle I drove and was interested in was sold when I made a second visit on the same day . The vehicle was not sold , in fact , $2 More

by timherring
Friendliness
Recommend Dealer
No
Employees Worked With
Andrea
Aug 12, 2011 -

Cortese Ford Lincoln responded

Tim, I apologize for any inconvenience that we may have caused you and I would like to dicuss this matter with you personally. Please call me on my direct line at 277-3221. Thanks, John C

August 09, 2011

I purchased 2011 Jeep Liberty Jet. From the owner at the top to the mechanical techician, everyone is really friendly and respectful. They believe that you are important and priceless. I have purchased from More

by donald7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Cortese, Tony Spinella, Dan O'Brien, Pat Visconte, Tizo Mauro,and Rusty Piriano
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