
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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My sales consultant went above and beyond to get me into a car i would love. The process took awhile but it was well worth the wait. I will continue to purchase cars from here in the future. a car i would love. The process took awhile but it was well worth the wait. I will continue to purchase cars from here in the future. More
Denise went out of her way to make sure I understood everything. They followed up and were very communicative. I appreciated her honesty, and I was able to get what I wanted, and more for less than I everything. They followed up and were very communicative. I appreciated her honesty, and I was able to get what I wanted, and more for less than I was expecting. More
Wayne is very professional, he has handled my last 4 or 5 deals, he always makes himself available for me and any questions I may have. I will ask for Wayne on every deal. deals, he always makes himself available for me and any questions I may have. I will ask for Wayne on every deal. More
joe and steve were very friendly and honest with answers to any questions we had. they moved our whole buying experience along very quickly,without being pushy. steve explained all the paper work very clear to any questions we had. they moved our whole buying experience along very quickly,without being pushy. steve explained all the paper work very clearly,showing us around the whole auto block. More
Bought a used 2008 Volkswagen GTI. Was not prepared to purchase when I went into the dealership, but Dave is a very good salesman. That being said, I never felt I was being taken advantage of and he work purchase when I went into the dealership, but Dave is a very good salesman. That being said, I never felt I was being taken advantage of and he worked with me to create a down payment and financing that was within my budget. He even provided a reasonable offer on my trade-in without seeing the vehicle first. Honest and up front, no bait-and-switch, the bottom line on the deal was what we had negotiated. Overall a pleasant experience, but it is clear that they want your business and do not want to see a customer walk away. More
I have been treated very well and would be more than willing to keep dealing with Tim and this dealership. I will recommend this dealer and salesman to all of my friends and family to buy their vehicles willing to keep dealing with Tim and this dealership. I will recommend this dealer and salesman to all of my friends and family to buy their vehicles in the future.. More
Shane took the time to help me even though I changed my mind several times on what I wanted. He really worked hard to find what I wanted and did not push a particular automobile on me. I am very happy wi mind several times on what I wanted. He really worked hard to find what I wanted and did not push a particular automobile on me. I am very happy with his knowledge in the vehicles and in making the transaction smooth. More
My sales rep Andrea Grippi got right to the piont didnt My sales rep Andrea Grippi got right to the piont didnt waist my time and no pressure. She went to her sales manager with the info I gave and they pu My sales rep Andrea Grippi got right to the piont didnt waist my time and no pressure. She went to her sales manager with the info I gave and they put together a dael that worked for me and for Cortese. No games just a good deal the first time no running back and forth. Out of all the dealers that I stopped into well looking for a new car, Andrea was the only one that took the time to mail a personal note to me asking how thing were going with finding a new car. Not a mass mailer making deals that she can't keep. Just a note asking how it was going. The management at Cortese should do what they have to keep Andrea at there dealerships. She will sell lots of cars and for me I'll be back looking for her when it time to do it again and if asked I will be sending my friends to buy from her. Bill More
The car is 2005 Model. DAVE was a excellent consultant.. The car is 2005 Model. DAVE was a excellent consultant.. gave me the best options and good customer service. making the purchase quick and availabl The car is 2005 Model. DAVE was a excellent consultant.. gave me the best options and good customer service. making the purchase quick and available to me . More
My husband and I were directed towards Cortese through the USAA Car buying service. (Military based system) The representatives there not only were helpful, but friendly. They worked with us to get the the USAA Car buying service. (Military based system) The representatives there not only were helpful, but friendly. They worked with us to get the exact vehicle we wanted at the price we preferred. When we first contacted the dealer. We spoke with Michelle who was completely up to date with all of the material that our Company had sent over to the dealer. She was very professional in making sure that Cortese had the correct color and model in the vehicle we were seeking out. When the vehicles began being sold, she did call us back and made sure that the model that we were interested was saved for us at the dealer. We did buy that vehicle. At the dealership we were helped by David Hilner. He was not only professional but made sure we were comfortable through the entire car buying experience. I would refer David Hilner to anyone that is interested in buying a Chrysler, Jeep, Dodge, or Ram. The facility was beautiful and very clean. The representatives at Cortese were all a pleasure to work with. More