Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Very positive experience from the begining. A call back within fifteen minutes after sending an email. They had a meeting set for the time I specified the next day with an experienced salesman. No hassels within fifteen minutes after sending an email. They had a meeting set for the time I specified the next day with an experienced salesman. No hassels from start to finish. In, out and done deal. More
Everyone at this dealership was very professional and My sales person did not pressure me into buying anything but took the time to find a car suitable for me and in my price range and was very flexible as sales person did not pressure me into buying anything but took the time to find a car suitable for me and in my price range and was very flexible as far as price Thank you Emma More
First I want to say this dealership was Fantastic. They really went out of there way to help me out of the bad situation I was in. As a result I still was able to get a new truck and not be lopsided. The s really went out of there way to help me out of the bad situation I was in. As a result I still was able to get a new truck and not be lopsided. The salesman Tommy Ciavarri was one of the best I have ever had and I'm 45 yrs. old and have purchased several new cars. Tommy knew my situation and just layed everything on the table right away. There were no games. He also was very knowledgeable about the product. He was so confident that when I first walked in he gave me 2 dvds about the f-150 and stated after I was done watching them I will want a Ford Truck. Well how very true.... He also let me test drive the vehicle right away without hesitation and showed me the whole truck before I even committed to buying it. His friendly approach and knowledge of the product is what sold me. He also was a good listener and did not push anything on me. This is the guy you want selling you a car or truck. Just the Facts and no games!!!!! I would recommend him and this dealership to anyone. Its all about Integrity folks and believe me when I tell you, you won't be disappointed. Stan More
very helpfull, helped install childerns car seats and went over every new feature on the car, plus going over the the old ones that I had on prior model went over every new feature on the car, plus going over the the old ones that I had on prior model More
This was our first visit to Cortese, we had not planned to buy a vehicle but had decided to start looking after we saw an ad in the paper. We met with Tizo who showed us the Jeep Liberty we were intereste to buy a vehicle but had decided to start looking after we saw an ad in the paper. We met with Tizo who showed us the Jeep Liberty we were interested in. Tizo was very friendly and had a lot of good advice regarding the vehicles and the different options available to us. He was very helpful and I didn't feel pressured or rushed to make a decision. There was such a great rebate on the Liberty's that we decided to purchase one. When we picked the vehicle up Tizo introduced us to several staff members that we could come in contact with after the sale so we would feel comfortable bringing our jeep in for service. Everyone was very friendly. I would definitely recommend Cortese we had a very pleasant experience. More
Tom Fogg was very easy to work with when I bought my 2011 Jeep Compass on Saturday September 24, 2011. I went to the dealership to check the different Jeep models out, and Tom was very helpful and knowledge Jeep Compass on Saturday September 24, 2011. I went to the dealership to check the different Jeep models out, and Tom was very helpful and knowledgeable about the different vehicles. I had no intention on buying a vehicle that day, but after driving the Jeep Compass and working with Tom, I ended up being offered a deal that I could not walk away from. I even picked the car up that same afternoon! Thank you, Tom Fogg for a great deal and a great car buying experience! More
I purchased a 2010 Jeep from Joshua and had an amazing experience. I had picked out the vehicle I was interested online (great website!) and ended up coming right in to meet with Joshua. He welcomed me at experience. I had picked out the vehicle I was interested online (great website!) and ended up coming right in to meet with Joshua. He welcomed me at the door and the truck was all ready to go. I took it for a spin and fell in love. Joshua worked hard with me to get where we needed to be on financing, I am not an easy case. But thanks to Dan O'Brien in financing I am in my Jeep and he is number one in my book! I stopped in shortly after my purchase to have a tech take a look at my tire as the light had come on. My servicewriter was super (I think it was Bob) I didnt get the name of my tech but I was in and out in 15 minutes. In all my years, I have never filled out a comment form for a dealership. I have to say, hands down, best experience I have ever had buying a vehicle. Not only would I recommend, I already have! Not to mention picked out my next car. Thank you Cortese! Yvette Alexander More
Overall experience was a great one. The salepeople worked very hard to meet my needs. I was impressed with how easy the tranaction went with purchasing my new vehicle. Tom Caviarri was very knowledgable and very hard to meet my needs. I was impressed with how easy the tranaction went with purchasing my new vehicle. Tom Caviarri was very knowledgable and I appreciated his enthusiasm as we negotiated back and forth. I would not hesitate to recommend Cortese Ford to any of my friends. More
I originally gave them a great review but within a couple weeks of owning the car I realized the car was covered up with something and paint over major rust. I was tricked into thinking I bought a clean car. weeks of owning the car I realized the car was covered up with something and paint over major rust. I was tricked into thinking I bought a clean car. More
Overall experience was a great one. The team worked very hard to meet my needs and even went the extra mile to bring the car to me. Joshua worked hard to answer all of the questions I had and even worked wi hard to meet my needs and even went the extra mile to bring the car to me. Joshua worked hard to answer all of the questions I had and even worked with me to find the specific car and price I wanted. The only criticism I have is the follow-up calls being mad timely. I experienced an issue in which I arrived at the showroom based on my voicemail the day prior. Upon my arrival, I found that Joshua was sent to a training session. This caused a small issue as another sales representative needed to restart all of the paperwork over again. I would (and have already) recommended Cortese to others and I will be sure to return to Cortese when I am ready for another new/used car. More