Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Anna was great to work with. I wasn't sure what my options were when I first called, but she provided options that were helpful and easy to say yes. Thank you for everything! Ken Balsamo options were when I first called, but she provided options that were helpful and easy to say yes. Thank you for everything! Ken Balsamo More
Andrea was BRILLIANT! Very professional and although new (back in June 2011), she was very on the ball and keen to do the best for the customer. If you are a female looking to buy, go to her. I'll be honest (back in June 2011), she was very on the ball and keen to do the best for the customer. If you are a female looking to buy, go to her. I'll be honest, some of the guys there thought they could treat me like the "little lady" who knew nothing, not the case boys! Andrea on the other hand spent the time to get to know the customer and not make assumptions. A very wise choice! Even in recent months when I have required paperwork or something from Cortese, a quick phone message to Andrea and it gets sorted ASAP. The ratings above are not just based on Andrea but the dealership in general. If it was Andrea, it would be all "GREATS'. By the way, I do love my Ford Edge! More
This was our second purchase from Cortese. Both experiences were pleasant. Our salesman Dave was full of personality and made an often stressful experience enjoyable. Everyone was upfront and hone experiences were pleasant. Our salesman Dave was full of personality and made an often stressful experience enjoyable. Everyone was upfront and honest. We will return in the future and we have already recommended Cortese and Dave to family and friends! More
I recently bought a 2012 Mustang V6 at Cortese and I have to say I have been very pleased with my experience. I worked with Tommy Ciavvari and he assisted me in finding the exact car that fit both my criteri to say I have been very pleased with my experience. I worked with Tommy Ciavvari and he assisted me in finding the exact car that fit both my criteria for what I wanted in a car as well as my budget. Tommy Ciavvari was also able to give me the best deal for my trade-in of the many dealers I had visited. I would highly recommend this dealer and consider it a privilege to work with anyone there! More
I had a very specific Chrysler Town and Country Limited that I wanted, in a specific color with specific options. I went in to the dealership and met Tom. He was friendly and immediately began searching fo that I wanted, in a specific color with specific options. I went in to the dealership and met Tom. He was friendly and immediately began searching for the vehicle. They were able to locate the vehicle in PA and began the ordering and freight process. I had to go out of town, and when I returned Tom had everything set up with the vehicle and had it ready. I came in and we got everything handled including my trade in and paperwork in under an hour. He was extremely helpful in explaining the process, following through and showing me all of the features of the new van as well as how everything worked. I was impressed with his level of professionalism and no nonsense approach. There was none of the normal hassle of dealing with managers, reworking numbers, etc.., in fact he found a couple of rebates for me that were not readily known. I would highly recommend this dealer ship and will look to them in the future when I buy other cars. Thank you. More
My experience @ Cortese was wonderful...David not only did his job as a salesman; he listened. Which was extremely important to me. He and others met my needs and beyond. It was a perfect way to end th did his job as a salesman; he listened. Which was extremely important to me. He and others met my needs and beyond. It was a perfect way to end the week; being able to drive home my new vehicle. It's all I hoped it wouild be & more Thank you David. More
Awesome Dealership. First place I went to where no one was pushy. I went to buy a used vehicle and drove away with a brand spanking new 2011 Chrysler 200. I went in with pre-approved financing thinking no was pushy. I went to buy a used vehicle and drove away with a brand spanking new 2011 Chrysler 200. I went in with pre-approved financing thinking no way I could get a new car, well they got me much much better financing so I could get a new car for the same monthly payment I would have had for a used car, plus I got an extended warranty in there too. More
After getting some disappointing news from another dealership, I decided to go online. I was very impressed with Cortese's website and the ease of obtaining information, even for my trade in. The st dealership, I decided to go online. I was very impressed with Cortese's website and the ease of obtaining information, even for my trade in. The staff was very attentive and informational. When I arrived at the dealership I was blessed with meeting Mr. Fogg, who took his time to explain all my possibilites and listen to all my concerns. He was professional and honest. As the time passed, Mr. Fogg explained the process, and kept the hope that the dealership would do all that was in their control to make sure I got the best deal possible. I am extremly pleased with the results! I received a good deal to fit my needs and saved a bundle in my monthly expenses!! I usually dread dealerships, but Cortese staff and Tom made this experience enjoyable. I look forward to working with Cortese and Tom in the future. My New Calibrese Mango Tango, is a breath of Fresh Air! Thanks Tom! More
I think Andrea was vary prompt and courtious in her I think Andrea was vary prompt and courtious in her caring for my attention. She was very optimistic in providing me a vehicle that I was looking for I think Andrea was vary prompt and courtious in her caring for my attention. She was very optimistic in providing me a vehicle that I was looking for. I was only shopping around at differant dealerships and was not planning on buying a vehicle that day. She was confident enough in reading me and knowing what she would be able to do in satisfying my needs with knowing what Cortese had to offer. She was patient with me in my decision making as well as knowledgeable in helping me to see what was available. I think Andrea did an exceptional job in what she had to work with(regarding the price) as well as what was available. More
Sales Consultant Denise Warren knew her product, was candid and pleasant in our discussions. She was ready with paperwork, was attentive and responsive to my questions. I really felt that for the time b candid and pleasant in our discussions. She was ready with paperwork, was attentive and responsive to my questions. I really felt that for the time being she was a friend. When a difficulty arose with the car I had purchased, she immediately contacted the proper people to have the problem resolved. The experiance with her was as good as it gets! Service Advisor Dino D'Aloisio was immediately responsive to the problem mentioned above and was quick to provide a temporary vehicle for my use while waiting for service. He escorted me to a comfortable area in the showroom for me to review the new car manuals while I waited. Very nice attitude. More