
Cortese Ford Lincoln
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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problem solved quickly and painlessly I dropped my car off for some warranty work. Cortese provided shuttle service home and back (with a very friendly and courteous driver named Dick) I w I dropped my car off for some warranty work. Cortese provided shuttle service home and back (with a very friendly and courteous driver named Dick) I was able to get back on the road in about 4 hours. More
Great service Had the hood latch assembly replaced. Told it would take up to 3 hours. In an out in 45 minutes . Very pleased with service and efficiency Had the hood latch assembly replaced. Told it would take up to 3 hours. In an out in 45 minutes . Very pleased with service and efficiency More
I went in to have my F150 serviced. I came into have my truck serviced and Tom Ciavarri who was my salesmen of the vehicle went out of his way to make sure I was taken care of. He conti I came into have my truck serviced and Tom Ciavarri who was my salesmen of the vehicle went out of his way to make sure I was taken care of. He continuously checked in to see if I needed anything and also consistently checked in on the progress of my vehicle and kept me updated. Anytime I am there he always goes out of his way and above and beyond his job requirement to make sure I leave happy. This work ethic should be rewarded as it demonstrates outstanding customer service. More
Very Smooth and Easy Sale It was easy when you know what you want and with a salesman like Jack that make the sale smooth and pleasant. Thank you again. It was easy when you know what you want and with a salesman like Jack that make the sale smooth and pleasant. Thank you again. More
Repair in timely manner Had rear hatch repaired due to the back window broke and glass jammed in the hatch mechanism. Was fixed in one day with a appointment. Had rear hatch repaired due to the back window broke and glass jammed in the hatch mechanism. Was fixed in one day with a appointment. More
Great service Job well done Patrick made sure i was well taken care of fast, job well done, i will always recommend ford for all service 👍👍 Patrick Job well done Patrick made sure i was well taken care of fast, job well done, i will always recommend ford for all service 👍👍 Patrick More
oil change and more signed up for an oil change and top off the fluids. your service rep recommended that i rotate the tires something i wanted to do but forgot to ask fo signed up for an oil change and top off the fluids. your service rep recommended that i rotate the tires something i wanted to do but forgot to ask for. I thought it was fantastic your rep offered to have it done for my vehicle >>> a small thing but it shows quality service to do something I forgot to ask for but important and your rep stated it was done. More
Great customer service Lou was fantastic. He knew exactly what I was looking for and didn’t try to get me to switch to anything else or try something different. He treated m Lou was fantastic. He knew exactly what I was looking for and didn’t try to get me to switch to anything else or try something different. He treated me with great respect was also very kind to my 7 year old daughter. He answered all of my questions and went above and beyond to help me! Jeff was also very friendly and helpful and found me a better deal than I originally had!! More
Lou siragusa Lou Siragusa you went above and beyond for us. Can't thank you enough for you time. We are loving the Ford escape. Definitely will recommend you. Lou Siragusa you went above and beyond for us. Can't thank you enough for you time. We are loving the Ford escape. Definitely will recommend you. More
experience As always your service department makes it easy to schedule appointments. Your service advisers are very courteous and listen to my concerns and answ As always your service department makes it easy to schedule appointments. Your service advisers are very courteous and listen to my concerns and answer any questions I may have. More