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Cortese Ford Lincoln
Rochester, NY
2,344 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,344 reviews
April 09, 2019
Negotiated deal between salesman and buyer. I worked with Tommy Ciavarri for the second time on leasing a Ford Explorer. He knows the Ford automobiles inside and out and makes sure that a deal I worked with Tommy Ciavarri for the second time on leasing a Ford Explorer. He knows the Ford automobiles inside and out and makes sure that a deal can be reached. I would recommend him to anyone interested in leasing or buting a Ford. More
by Fisherman
Verified CustomerEmployees Worked With
Tommy Ciavarri, Jeff Cooper
April 09, 2019
Great service! Always a pleasure to visit and have work done on my car! Everyone in service all the way to Keith Osier the manager are great! Thanks Al Rosetter for Always a pleasure to visit and have work done on my car! Everyone in service all the way to Keith Osier the manager are great! Thanks Al Rosetter for getting me in and out in no time:) More
by lashandacastel
April 09, 2019
Easy recall fix There was a recall on my vehicle. They got me in quickly for an appointment and they finished with my vehicle in about an hour. No one tried to sell m There was a recall on my vehicle. They got me in quickly for an appointment and they finished with my vehicle in about an hour. No one tried to sell me anything or anything like that. It was just in and out and my recall fixed. More
by g
Employees Worked With
darren vanorden
April 08, 2019
Friendly and informative staff I've been bringing my Ford vehicles to Cortese for service since at least Y2K and I've always had great service. Keith, Patrick and Darren always keep I've been bringing my Ford vehicles to Cortese for service since at least Y2K and I've always had great service. Keith, Patrick and Darren always keep me updated and call to explain repairs before they are started and when possible, try to help me save a few dollars along the way. Thank you for excellent customer service! These guys ROCK! More
by Feddy284
April 07, 2019
Great experience. This was my first new vehicle lease. Cortese Ford was very accommodating to myself and my family. We look forward to buying there again. Meet salesm This was my first new vehicle lease. Cortese Ford was very accommodating to myself and my family. We look forward to buying there again. Meet salesman Tom, The Mustang Man. He wont steer you wrong. More
by iffyworld
Employees Worked With
Tommy Ciavarri
April 06, 2019
Service excellent as usual Routine "stuff" --NYS inspection and The Works.Found that it needed some brake work, did not come as a surprise. Old care not many miles. Routine "stuff" --NYS inspection and The Works.Found that it needed some brake work, did not come as a surprise. Old care not many miles. More
by akelly4
Employees Worked With
Darren VanOrden Service advisor
April 06, 2019
Honest Inspection Took my car in for a routine NYS inspection and received honest feedback on it. It passed inspection without any additional repairs but I was informe Took my car in for a routine NYS inspection and received honest feedback on it. It passed inspection without any additional repairs but I was informed that my brakes will need replacement sometime during the next year. No pressure to replace them now was given. In fact they told me there was no urgent need to do so but to simply be aware of what to look for when the time does come. I have run across so many other repair shops that are looking for the quick buck during these required inspections that it was refreshing to hear an honest appraisal of the situation. The entire service staff was pleasant to deal with and the car was ready at the time promised to me. I won't go any other place in the future for any repair needs. More
by tljh
April 05, 2019
Friendly, Fast, Complete I arrived a little early, I got right in, very friendly greeting, and the job was done in less than an hour. I left very happy!! I arrived a little early, I got right in, very friendly greeting, and the job was done in less than an hour. I left very happy!! More
by SCJ25
April 05, 2019
very good I was very happy with the sales person the sold me my new truck he was very polite and courteous will tell other people about my good experience there I was very happy with the sales person the sold me my new truck he was very polite and courteous will tell other people about my good experience there More
by DRAKERB
April 04, 2019
Thanks I worked with this team until we could come to an agreeable compromise. I appreciate them taking the time to work through it with me. I would not have I worked with this team until we could come to an agreeable compromise. I appreciate them taking the time to work through it with me. I would not have bought otherwise. Very happy with my new Ford More
by plb0314
Employees Worked With
Other Employees :
Michelle Scott, David Eichelberger, Jeff Cooper
