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Cortese Ford Lincoln
Rochester, NY
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
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Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,353 reviews
December 06, 2019
Darren/Team Service Darren was extremely helpful, explained everything very thoroughly yet easy to understand and was very friendly and happy. We had a great experience Darren was extremely helpful, explained everything very thoroughly yet easy to understand and was very friendly and happy. We had a great experience with him and the team. Thank you! More
by dpulcini
Verified CustomerEmployees Worked With
December 06, 2019
Superior service department Al Rosseter, my service department adviser, went out of his way to ensure I had my truck back as soon as possible. He seemed to move stuff on the sche Al Rosseter, my service department adviser, went out of his way to ensure I had my truck back as soon as possible. He seemed to move stuff on the schedule around to squeeze me in as I was in a pinch for needing my vehicle. All while maintaining great communication. As long as I own a Ford, Cortese will always be my dealer of choice thanks to the wonderful people like Al. Ashout out to the automotive technician, name unknown, for great work as well. Michael Lamphron More
by tekk25
Employees Worked With
Service: Al Rosseter
December 05, 2019
Awesome Darren informed me about things that was wrong with my car, but most importantly, he listen to me as I explained all my concerns that I had about my c Darren informed me about things that was wrong with my car, but most importantly, he listen to me as I explained all my concerns that I had about my car. Darren is professional and nice. More
by DEBORAH_HARRIS
Employees Worked With
Other Employees :
The lady who checked me out ansd explained my rebate was very nice and explaied all the details to me. She also asked if I had any questions about my billing statement to make sure that I understood everything. This was great and it was helpful.
December 04, 2019
the service advisor team, Gary and Ed, took my case with Ford Motor Company and worked with Ford and Michelin to satisfactorily resolve my tire wear problem. Gary did not accept what Michelin offered. Ultim Ford Motor Company and worked with Ford and Michelin to satisfactorily resolve my tire wear problem. Gary did not accept what Michelin offered. Ultimately Michelin agreed to an acceptable solution. in addition Gary worked with the Ford Motor company representative to make additional contributions to share the burden and place customer loyalty first More
by johnimpaglia
Employees Worked With
Service advisor Gary, Ed Smith
November 30, 2019
steering wheel issues He have been honest with me about what's kind of issues that needs to be resolve. He communicate well with me and he is willing to text me and let me He have been honest with me about what's kind of issues that needs to be resolve. He communicate well with me and he is willing to text me and let me know the prices and updates. More
by klfuhrer
Employees Worked With
November 29, 2019
new ford bought a new Escape to replace outgoing Freestyle. had good experience working with all involved in making this transaction take place smoothly. With bought a new Escape to replace outgoing Freestyle. had good experience working with all involved in making this transaction take place smoothly. With my final offer being accepted I feel I got a good deal on this purchase. would recommend Cortese FORD to others with no hesitation. More
by gridgnome
November 29, 2019
Smooth and uneventful. Small issue with modem in new truck. Taken care of very quickly. Sales and service staff very attentive and answered any and all questions I had. Small issue with modem in new truck. Taken care of very quickly. Sales and service staff very attentive and answered any and all questions I had. More
by audiodavem
Employees Worked With
Tommy Ciavarri
November 28, 2019
Purchase Anthony my Sales Rep was knowledgeable and Very easy to talk to. He made it a very relaxed Exp. I had a lot of questions and was concerned with keepin Anthony my Sales Rep was knowledgeable and Very easy to talk to. He made it a very relaxed Exp. I had a lot of questions and was concerned with keeping within my budget. He made it happen More
by Bobbym1211
Employees Worked With
Shane Chapin, Anthony Rainey
November 28, 2019
Honest Purchase The purchase of a new car is very important. The three Cortese employees that worked with me gave evidence that they understood that. An agreement bia The purchase of a new car is very important. The three Cortese employees that worked with me gave evidence that they understood that. An agreement biased on mutual respect. My only requirement is: GIVE ME A PRICE THAT IS TRUE & DON'T PLAY GAMES...I MUST BE ABLE TO TRUST YOU OR I WALK. For the fifth time that standard was realized. More
by Bart
November 27, 2019
Replace Front Drive Shaft The replacement went as expected. The cost was as I was quoted and they had the part installed when promised.Overall a ver professional experience. The replacement went as expected. The cost was as I was quoted and they had the part installed when promised.Overall a ver professional experience. More
by DAVID.YUHAS
Employees Worked With
