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Cortese Ford Lincoln
Rochester, NY
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales.
At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price!
Free CarFax reports!
Free online trade evaluatiions!
Get Pre-Approved financing in seconds!
Over 1,000 vehicles to choose from!
Same day delivery!
Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 2,353 reviews
May 01, 2020
I went there last week I had a little issue with the door and the wires and the rubber piece and Patrick went out try to fix it couldn't. He made a appointment for the following week brought it in and door and the wires and the rubber piece and Patrick went out try to fix it couldn't. He made a appointment for the following week brought it in and took care of my problem great job More
by devildog11c
Verified Customer
May 01, 2020
Work was thorough The work performed was done in a timely manner. I had an unusual experience of having what looked like a plastic hair covering left in my truck and m The work performed was done in a timely manner. I had an unusual experience of having what looked like a plastic hair covering left in my truck and my seat had been adjusted way out of whack. It took me a few minutes to get it back into adjustment. This is unusual for this shop. More
by wilsonw
Employees Worked With
I'm not sure of the gentlemans name
May 01, 2020
Was taken in right on time for my appointment and my car work for tire rotation oil change and state inspection was all completed within an hour or so. No worry about covid work for tire rotation oil change and state inspection was all completed within an hour or so. No worry about covid More
by karthmann
Employees Worked With
April 30, 2020
satisfied. I found the vehicle that I liked and was satisfied with every thing besides the brakes scraping or grinding, when me and the salesman test drove he st I found the vehicle that I liked and was satisfied with every thing besides the brakes scraping or grinding, when me and the salesman test drove he stated that the sound was...brake dust.? More
by trybe57
Employees Worked With
Travis Bush...
April 29, 2020
Worst vehicle purchase experience of my life. Truck should have never been for sale in the condition it is in. Nobody there can communicate with me to resolve anything. should have never been for sale in the condition it is in. Nobody there can communicate with me to resolve anything. More
by mcmechanical6288
Employees Worked With
April 27, 2020
New Car Purchase I purchased a car recently (all remotely given COVID). Afterwards, I followed up multiple times with questions regarding my extended vehicle coverage I purchased a car recently (all remotely given COVID). Afterwards, I followed up multiple times with questions regarding my extended vehicle coverage and didn't receive a response. This was disappointing. It left me feeling that the dealership was only interested in making the sale and not maintaining a good relationship with the customer. More
by saunakchakrabarti
Employees Worked With
April 20, 2020
Great!!! Service. Very pleased,. They did a big job in very little time. My truck is running great again. Worth the drive from geneseo to Cortese very little time. My truck is running great again. Worth the drive from geneseo to Cortese More
by jeepdog2002
Employees Worked With
April 20, 2020
Maintenance Awesome job as always quick service done correctly the first time. Can't say enough good about these guys service after the sale always sells that se Awesome job as always quick service done correctly the first time. Can't say enough good about these guys service after the sale always sells that second car or in my case 9 cars and counting. More
by 52One
Employees Worked With
April 20, 2020
I purchased a 2015 ford transit from Cortese in February this year and was told when I came in to pick it up that it had an outstanding safety recall on it but the parts were not available and to check back this year and was told when I came in to pick it up that it had an outstanding safety recall on it but the parts were not available and to check back in about a month to see if the parts are in. I called in March and was told the part was available so I made an appointment. I came in on March 11. After a little over a 2 hour wait I was told they had done nothing because the permanent fix was not available. This is a serious safety issue with the driveshaft. What gives !!! More
by lsinebox
Employees Worked With
Shane Chapin, Anthony Rainey
April 17, 2020
Fastest delivery of all time. Bought first car by phone and internet !! Leased a car for my wife and bought a car for my daughter! It was very smooth experience. Thank you Tommy! Bought first car by phone and internet !! Leased a car for my wife and bought a car for my daughter! It was very smooth experience. Thank you Tommy! More
by rmezzio
Employees Worked With
Tommy Ciavarri
