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Cortese Ford Lincoln

Rochester, NY

4.6
2,353 Reviews
Cortese Auto Group is a family owned business established in 1975 with Cortese Dodge. We have grown to include Chrysler, Jeep, Ram, Lincoln, Ford, Mitsubishi, and Cortese Imports, as well as the newest edition to the family, Cortese Cycle Sales. At Cortese Auto Block you can expect award winning customer service, fair pricing and a large selection of new and quality pre-owned vehicles all located on 15 acres for your convenience. A Better Experience...Always a Great Price! Free CarFax reports! Free online trade evaluatiions! Get Pre-Approved financing in seconds! Over 1,000 vehicles to choose from! Same day delivery! Please consider Cortese Auto Block for your next vehicle purchase, service, parts, accessories, collision repair, or car rental.
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2452-2500 West Henrietta Road

Rochester, NY

14623

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Showing 2,353 reviews

May 11, 2020

Service on my ford edge I had to come in and get a replacement tire. However the wait was very long. It got done, but not to the usual standards from Cortese. I assume to the More

by banditbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020

Burt was amazing Glad I returned to Cortese. I am a consumer and to begin by stating that they I did not anticipate enjoying the purchasing process, in fact I was drea More

by brianfla38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burt Lyon, Ryan Ecoli
May 07, 2020

Service is outstanding... always upfront with the potential cost and how long the repair will take. The service technician fixed the problem and had me back on the road sooner than expected! More

by mrreff28
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry DeVoe
May 06, 2020

I had a great experience getting my new car during the Covid 19 crisis. Wayne worked with me to make sure everything went smoothly. Thank you. More

by susan.ladd
Recommend Dealer
Yes
Employees Worked With
Wayne Rainey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Cooper
May 06, 2020

Again, we had an excellent experience buying our new explorer from Cortese Ford. The sales staff was very helpful and quick to help us during this stressful time. More

by wenbrihal
Recommend Dealer
Yes
Employees Worked With
Tommy Ciavarri
May 06, 2020

buying experience Very friendly, through and quick! We have worked with Rich Riola before and wouldn't work with any one else. He is very knowledgeable and will try his More

by lubakuku
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Riola and Dave Hilner
May 04, 2020

Ed Smith provided his usual courtesy and timely service. I have known Ed for about 20 years. He is truly professional in all aspects of his work. I was impressed that the service staff sanitized the cri More

by Jay
Recommend Dealer
Yes
Employees Worked With
Ed Smith
May 04, 2020

Cortese Service Patrick Z. Is always the best and does whatever he can to take care of the customer. There was an issue about warranty but he followed through result More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020

No haggle or negotiation, front tires are a bit worn down. Held my registration because they estimated the amount wrong by $20.00 until I paid the remaining. Suuuuuppppeeerrrr slow at all paperwork proc More

by jadeppahl
Recommend Dealer
No
Employees Worked With
Darren Sneddon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rainey
May 04, 2020

Friendly, knowledgeable staff. Vehicle & paperwork were ready as promised. No pressure to purchase extra "packages". Staff was very appreciative of my time. Would strongly recommend to anyone looking for a More

by tedwards5810
Recommend Dealer
Yes
Employees Worked With
Darren Sneddon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Christiano, David Eichelberger
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