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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,186 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,186 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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May 30, 2019
Great They were polite, timely and informative. I had some questions on my tires as the the car felt like the tires were going to fall off when reaching 5 o They were polite, timely and informative. I had some questions on my tires as the the car felt like the tires were going to fall off when reaching 5 or higher. I had bought the tires elsewhere and Cortez’s looked and advised on “chopping.” I took back to the place I bought the tires and they re-balanced More
by kellie.hawks
Verified CustomerEmployees Worked With
May 29, 2019
Top notch/courteous Service . My service gentleman Brian was helpful and polite. Work I had done was done in a timely manor and everyone that I spoke with was very poli Service . My service gentleman Brian was helpful and polite. Work I had done was done in a timely manor and everyone that I spoke with was very polite More
by nath5145
Employees Worked With
Brian in service department
May 27, 2019
quick, proactive service!! They were able to schedule me in on short notice(same day) for NY State inspection and oil change. Proactively identified and addressed a recall issue They were able to schedule me in on short notice(same day) for NY State inspection and oil change. Proactively identified and addressed a recall issue of which we'd been unaware, on the spot. More
by John O'Connor
Employees Worked With
Brian(Service)
May 26, 2019
Can’t duplicate issue that happens every 2 seconds? Had to return 3 times for obvious electrical issues to be told they couldn’t duplicate the issue. Still having problems today every two seconds! Had to return 3 times for obvious electrical issues to be told they couldn’t duplicate the issue. Still having problems today every two seconds! More
by cbpun18
Employees Worked With
Service employees
May 25, 2019
GREAT AND REASONABLE IN PRICE GREAT JOB...................WILL ALWAYS STICK WITH YOU GUYS THIS HAS BEEN A GREAT DEALERSHIP TO DEAL WITH AND I WILL ALWAYS STICK WITH YOU AGAIN GREAT JOB...................WILL ALWAYS STICK WITH YOU GUYS THIS HAS BEEN A GREAT DEALERSHIP TO DEAL WITH AND I WILL ALWAYS STICK WITH YOU AGAIN More
by srdonna
Employees Worked With
BRIAN MITCHELL
May 24, 2019
Jordan was extremely helpful and professional Cortese made it very easy. Everything from setting the appointment to getting the work done, it went smoothly and the work was done on time. Cortese made it very easy. Everything from setting the appointment to getting the work done, it went smoothly and the work was done on time. More
by Thomas.Queri
Employees Worked With
Other Employees :
Lisa (don’t know her last name), Jordan Burnette
May 24, 2019
Doll up Always friendly service from beginning check in to cash out(very nice cashier gentleman). I came in with a couple of other small requests and the crew Always friendly service from beginning check in to cash out(very nice cashier gentleman). I came in with a couple of other small requests and the crew (Jordan and another) gladly helped. Shuttle drivers (John and Hector) are super nice, great stylish reps for Cortese; always super helpful with my wheelchair. Thanks Kevin (interior cleaning) for fitting me in last minute! More
by mylien
Employees Worked With
As named in my review
May 23, 2019
great service I went to change the oil and do the state inspection. I didn't have appointment but it only took me two hours to finish them all. Really good. I went to change the oil and do the state inspection. I didn't have appointment but it only took me two hours to finish them all. Really good. More
by wbhnjld9589
Employees Worked With
Nick
May 17, 2019
Great service I'm grateful for having them care for my car and having a great experience with them. I look forward in seeing them. Thank you I'm grateful for having them care for my car and having a great experience with them. I look forward in seeing them. Thank you More
by lubegare
May 16, 2019
Always professional and honest. I have dealt with Cortese in the past and present. I have dealt with other dealerships and realize Cortese is the most thorough. They leave nothing pa I have dealt with Cortese in the past and present. I have dealt with other dealerships and realize Cortese is the most thorough. They leave nothing partially done and never take the easy way out. Very pleased. More
by agrmechan
Employees Worked With
Lisa
