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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
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April 26, 2019
Excellent friendly service Eventhough Cortese is a large multi brand dealership, they always give you a family feeling when there. From sales to service, it is a truly professi Eventhough Cortese is a large multi brand dealership, they always give you a family feeling when there. From sales to service, it is a truly professional, friendly, comfortable environment. More
by jreynol5
Verified CustomerEmployees Worked With
Jordan Burnette
April 25, 2019
Oil Change an stop start battery change The service event happened without any delay or difficulty. I was provided with Courtesy drop and pickup to my work location during the time the car w The service event happened without any delay or difficulty. I was provided with Courtesy drop and pickup to my work location during the time the car was in service. More
by sc1978
Employees Worked With
Jordan Burnette
April 25, 2019
Problem starting the car. Car wouldn't start in the am, so got jumped by AAA. They thought running for an hour would solve issue. Didn't start again. Called AAA for sending Car wouldn't start in the am, so got jumped by AAA. They thought running for an hour would solve issue. Didn't start again. Called AAA for sending jump and dealer for appt. AAA came and jumped it, but dealer wary about having the ability to look at it sure to a full shop. They fit it in, replaced battery under warranty and it seems fine now. More
by syantz13
Employees Worked With
Jordan Burnette
April 24, 2019
Efficient The team was friendly and fast. They Accommodated my requests and need for service at a sister company. It was a great experience overall. definitely The team was friendly and fast. They Accommodated my requests and need for service at a sister company. It was a great experience overall. definitely recommended More
by heather.ayers25
Employees Worked With
April 24, 2019
I felt let down by dealer I trust I always bring my car to Cortese and I have to offer suggestions on service that they offer me. My heat wasn't working and they didn't check everythi I always bring my car to Cortese and I have to offer suggestions on service that they offer me. My heat wasn't working and they didn't check everything so I paid twice for the same issue. More
by tianadeniset
April 21, 2019
Quick and easy I appreciate the follow up by salesman Dylan shows towards his customer after the sale occurred. He asked me to contact him when my first service was I appreciate the follow up by salesman Dylan shows towards his customer after the sale occurred. He asked me to contact him when my first service was due and worked with Jordan to find a time convenient to my schedule. Early morning drop off and updates throughout the day of my cars status. More
by kettle1seven
Employees Worked With
Dylan Scorsone, Jordan Burnette
April 19, 2019
Not the best After every time my truck goes in and even my previous truck would get serviced I feel like something would happen or go wrong and I would have to go After every time my truck goes in and even my previous truck would get serviced I feel like something would happen or go wrong and I would have to go back and complain about the service. More
by hinchey1102
April 19, 2019
Service appointment for oil change and tire rotation went as scheduled and it’s length was appropriate. I would recommend having service at this dealership a appointment for oil change and tire rotation went as scheduled and it’s length was appropriate. I would recommend having service at this dealership again. More
by aredbarnes
Employees Worked With
Service appointment employees
April 18, 2019
Excellent people & service! Cortese Dodge is where we bought our first van in 1980. have been with them ever since. No other mechanic has touched any of our cars. Nick Guidice Cortese Dodge is where we bought our first van in 1980. have been with them ever since. No other mechanic has touched any of our cars. Nick Guidice is excellent to work with. This is the car dealer with whom we will continue to work with until we can no longer drive! I have recommended Cortese to anyone who will listen. Darlene & Dave Spafford More
by dspaff
Employees Worked With
Lisa LaDelfa & Nick Guidice
April 17, 2019
Great assistance I had my car towed to the dealer due to a breakdown. Nick Guidice did a great job diagnosing the issue and providing advice on how to proceed. Addit I had my car towed to the dealer due to a breakdown. Nick Guidice did a great job diagnosing the issue and providing advice on how to proceed. Additionally he took time to assist us with issues on our car trailer. A great asset to your team. More
by mpotter732
Employees Worked With
Nick Guidice
