Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Thorough, understandable, on-time, courteous Every single individual with whom iI dealt was courteous, professional, and clearfly knew what they were talking about. Excellent facility. Top shelf Every single individual with whom iI dealt was courteous, professional, and clearfly knew what they were talking about. Excellent facility. Top shelf all around. Customer focused. More

Top notch service Cortese got my truck in for me last minute for an oil change and recalls without hesitation. My truck was completed in a timely manner , would highly Cortese got my truck in for me last minute for an oil change and recalls without hesitation. My truck was completed in a timely manner , would highly recommend More

Always the best service They are always fast and efficient and friendly and knowledgeable. They contacted me about a recall before I even got the paperwork in the mail! Than They are always fast and efficient and friendly and knowledgeable. They contacted me about a recall before I even got the paperwork in the mail! Thanks! More

Vehicle Inspection and Check up Fair and honest vehicle service and good straight forward advice on upcoming maintenance needs for my vehicle. Thank you for keeping my Jeep Cherokee Fair and honest vehicle service and good straight forward advice on upcoming maintenance needs for my vehicle. Thank you for keeping my Jeep Cherokee reliable! More

Get the run around every time. Been back to the dealer multiple times about a tail light under warrants. Told when I got the car it needed photos by a special camera. Photos could n Been back to the dealer multiple times about a tail light under warrants. Told when I got the car it needed photos by a special camera. Photos could not be done then and had to come back. Came back, photos taken with a cell phone and told to wait for a call from service. Never got a call and tried calling dealer multiple times until I said I wanted to speak with a manager. Manager advised that service said needed a special camera for photos and to come back. Came back again to dealer and saw service dept. Told the employee my long story short. He rolled his eyes and asked me if I was really told that a special camera was needed. He took photos of the tail light with my cell phone. Employee assured me this repair would take 15-20 minutes. Made an apt over the phone with my car after another employee contacted me. Upon arrival for my apt, the service center had no record of this or any of my paper work. Finally got my car into service garage and was told this would take at least an hour. Spoke with manager again at the dealer about my situation and nothing came of this. Each time to respond out to the dealer takes one hour just in drive time. Not to mention the inconvenience of planning around work and personal life. Still... I have no answer to why I get the run around and the waste of my time. Lack of communication and professionalism to take care of a customer that spent about $30,000 at this dealer. Figured the service would be exceptional More

Good customer service. Good customer service' friendly and courteous. Willing to explain everything that they need to do and have patience in answering questions they custo Good customer service' friendly and courteous. Willing to explain everything that they need to do and have patience in answering questions they customer may asks. More

Visited Service for Oil Change I came in for an oil change and asked service to repair a non functioning car remote. I dealt with Jordan and he was prompt and efficient. I also u I came in for an oil change and asked service to repair a non functioning car remote. I dealt with Jordan and he was prompt and efficient. I also used your courtesy car to and from my office.. More

very good excellent service on Saturday very professional by BRIAN MITCHELL I was in.and out in 30 minutes that was awesome and it was a SATURDAY morning excellent service on Saturday very professional by BRIAN MITCHELL I was in.and out in 30 minutes that was awesome and it was a SATURDAY morning More

Great service Always accommodating,very helpful and friendly gave me a loaner to use while car was being serviced, car was finished in a short amount of ti.e Always accommodating,very helpful and friendly gave me a loaner to use while car was being serviced, car was finished in a short amount of ti.e More

Had to return to twice to get the service completed Disappointed that we had to drop the vehicle off twice to get the service completed. Understanding what needed to be done should have been part of th Disappointed that we had to drop the vehicle off twice to get the service completed. Understanding what needed to be done should have been part of the initial evaluation preventing any confusion or need to return. More