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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,165 Reviews

1,165 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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June 16, 2018

brought my 300 C in for a tranny leak,, Cortese auto block is truly exceptional in every way,, the people the personalities , the expertise and the quality of work is second to none,, dealin More

by vinjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Young,, Lisa Ladelfa,,the parts guys,,and the other service writers...
June 16, 2018

Tech Brian was very good and polite. Great service I liked Brian (the one that greeted me when I brought car in) Very efficient and good service and vehicle was ready at the time I requested. More

by bperez001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian don't know last name
June 14, 2018

Great Job, Quick Clean waiting area. The shuttle service was quick and efficient. John the driver was very friendly. Tim Young kept me informed on the progress of m More

by tmarsh0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Young, John
June 14, 2018

Tim Young is awesome!!! Tim is always very thorough, friendly and informative. He assisted me with my needs and made recommendations for future needs. He was very very helpfu More

by routhouska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim young
June 13, 2018

Quick, Easy, Timely and Informative I needed to get my T&C Van in for final service and issues check before the extended warranty expired, was just 200 miles short of the mileage end. I More

by cherylcw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Young ***** , Brian Mitchell *****
June 09, 2018

Nice service representatives, but poor service Three strikes and you're out. I have three chrysler vehicles, a Jeep Wrangler, Ram 3500, and 200 convertible. All have had poor repair from Cortese. More

by mcginnipat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke
June 07, 2018

Very nice and clean place to sit and wait for oil change Wonderful place to have service done! Service department does everything to need your needs and has your car finished in a timely manner. Will definit More

by dmatroniano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Mike Maniscalco
June 07, 2018

excellant nice clean waiting area. took my car right in when i got there. easy to set up the service online. very friendly staff. would recommend. More

by chryslerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN MITCHELL
June 06, 2018

Terrible ddnt fix my car brian Terrible had bring car back3 times bruh car in to get water pump fix end up getting a half oil change abs light on oil light pn now yerrible job hav b More

by keke16holley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
June 05, 2018

As promised with no hassles 2011 Jeep Wrangler. Due for oil change. Also needed the rear brakes checked; they were hanging up. Bad calipers needed to be replaced. Had to ke More

by robert.zerby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim (service advisor)
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