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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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November 28, 2018

Put on a hard top Fully satisfied with the service; Samantha Cortese was especially responsive; the Jeep was washed and the gas tank filled when I picked it up. Thanks More

by blpjack1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Cortese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Harmor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Germeroth, Jordan Burnette
November 24, 2018

Jeep service Always treated very well from the moment Lisa answers my calls through check out. Clearly customer service and satisfaction are part of your core val More

by joanne.tallinger.ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
November 22, 2018

Great Service I was greeted as I walked in. Everyone was nice and helpful. Left satisfied with the service they gave. I would recommend them to anyone More

by kimbletavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
November 21, 2018

Recall Grand Cherokee was brought in for a recall. Cortese offered me a loaner for the day. My tire light was on as well, they checked and replaced the two f More

by grandCherokee15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
November 16, 2018

heat core repair Dodge Journey I was experiencing uneven heating in my vehicle. The heat core was replaced about a month ago. Zhe problem turned out to be some incorrect settings. M More

by jmitchell60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
November 09, 2018

Excellent Brian { the service tech) was very professional and courteous. He made sure he understood my request for the service I obtained. The work was done wit More

by abourne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mitchell
November 08, 2018

Quick repair done well. I had a trunk latch problem and really needed it fixed fast. My son was getting married and I needed to be able to access my trunk. Done same day I c More

by syantz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Burnette
November 08, 2018

Slow Service Took over an hour for an oil change and tire rotation. It should never take that long I've gone to other dealers and non dealer shops and they can all More

by brconn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
November 04, 2018

Great Service/Customer Service Went above and beyond to resolve the ticking sound. Wait wasn't bad at all they're very professional Just waiting for an appointment call. More

by MrFields365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
November 03, 2018

Thorough, Quick, and always good work Gary runs a smooth service dept. His service writers, as well as techs all preform great work in a timely manor and thats important to me. Prices are More

by katia.rivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa LaDelfa
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