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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,166 Reviews

1,166 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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January 04, 2019

Really good customer service I’m really satisfied with the service. The service advisor really took good care of me and the parts guy was helpful and he listened to me with a lot More

by gvirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Ryan Germeroth
January 02, 2019

Service Appointment I have been in Rochester for a little over a year, moved from Jacksonville, FL, and this location has been very helpful and courteous on my recent vis More

by abeliso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't recall their names :(
December 30, 2018

Good Service. Had a wheel aliment at a tire service facility and they damaged the Adaptive radar sensor in from of car. The tire service center replaced it but coul More

by daled2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian the service Advisor
December 28, 2018

The wait time is not long and the customer service is awesom I come here for all of my oil changes and the staff is always friendly. I never have to wait long for my service, and I really the the free coffee and More

by whitedenise34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Jordan Burnette
December 28, 2018

I had my oil changed. I have always gotten good service but I feel the prices are a little high. I appreciate Jordan pointing out some problems that I will have to deal wit More

by mrsdeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
December 27, 2018

Great experience!! I thought it was a friendly welcome and very clean building. I didn't want to wait so I took the schuttle I think his name is John very nice man and h More

by dmatroniano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maniscalco, Jordan Burnette
December 20, 2018

everyone is helpful from start to finish The service department is simply great and all work is completed promptly. When leasing our Jeep Cherokee the sales manager Rocco and Samantha Cortese More

by jluap1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian / service, Rocco Muffoletto
December 20, 2018

fantastic my experience was second to none, I liked the fact that there was a set drop off time no waiting in line. all my questions were answered and my truck More

by mfitzgerald0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
December 20, 2018

Great Service My Jeep was making strange noises a few days before going on a trip. I was able to get a last minute appointment and had my wheel bearings replaced. N More

by obriendanielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
December 14, 2018

Terrific experience Customer service is outstanding, from the sales person, to the service department. I would definitely recommend Cortese to anyone interested in buying More

by MuvGaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Gatas
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