Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Rochester, NY
1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center
Put on a hard top Fully satisfied with the service; Samantha Cortese was especially responsive; the Jeep was washed and the gas tank filled when I picked it up. Thanks Fully satisfied with the service; Samantha Cortese was especially responsive; the Jeep was washed and the gas tank filled when I picked it up. Thanks More
Jeep service Always treated very well from the moment Lisa answers my calls through check out. Clearly customer service and satisfaction are part of your core val Always treated very well from the moment Lisa answers my calls through check out. Clearly customer service and satisfaction are part of your core values. Happy holidays More
Great Service I was greeted as I walked in. Everyone was nice and helpful. Left satisfied with the service they gave. I would recommend them to anyone I was greeted as I walked in. Everyone was nice and helpful. Left satisfied with the service they gave. I would recommend them to anyone More
Recall Grand Cherokee was brought in for a recall. Cortese offered me a loaner for the day. My tire light was on as well, they checked and replaced the two f Grand Cherokee was brought in for a recall. Cortese offered me a loaner for the day. My tire light was on as well, they checked and replaced the two faulty sensors for no charge (still under warranty). Very easy on my end! More
heat core repair Dodge Journey I was experiencing uneven heating in my vehicle. The heat core was replaced about a month ago. Zhe problem turned out to be some incorrect settings. M I was experiencing uneven heating in my vehicle. The heat core was replaced about a month ago. Zhe problem turned out to be some incorrect settings. My service advisor, Brian Mitchell, explained that this was an error on their part and made the repair without additional charges to me. I of course paid for the other service items I scheduled. Brian was professional and courteous. More
Excellent Brian { the service tech) was very professional and courteous. He made sure he understood my request for the service I obtained. The work was done wit Brian { the service tech) was very professional and courteous. He made sure he understood my request for the service I obtained. The work was done within a reasonable time frame. The other staff members were also courteous. The floors and bathroom was clean and well kept. More
Quick repair done well. I had a trunk latch problem and really needed it fixed fast. My son was getting married and I needed to be able to access my trunk. Done same day I c I had a trunk latch problem and really needed it fixed fast. My son was getting married and I needed to be able to access my trunk. Done same day I called. More
Slow Service Took over an hour for an oil change and tire rotation. It should never take that long I've gone to other dealers and non dealer shops and they can all Took over an hour for an oil change and tire rotation. It should never take that long I've gone to other dealers and non dealer shops and they can all do it in a half hour or less. They overcharged me in labor simply because of the extra time it took them to do the work. More
Great Service/Customer Service Went above and beyond to resolve the ticking sound. Wait wasn't bad at all they're very professional Just waiting for an appointment call. Went above and beyond to resolve the ticking sound. Wait wasn't bad at all they're very professional Just waiting for an appointment call. More
Thorough, Quick, and always good work Gary runs a smooth service dept. His service writers, as well as techs all preform great work in a timely manor and thats important to me. Prices are Gary runs a smooth service dept. His service writers, as well as techs all preform great work in a timely manor and thats important to me. Prices are always respectable, and everyone always communicates well w/ you as the customer. Over all great service every time I need maintenance. More