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Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,150 Reviews

1,150 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

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January 09, 2019

Car service Thanks for being very prompt with communication. I thought it would cost an arm and a leg due to it being at a dealership. It was actually very afford More

by arielbills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
January 09, 2019

dissatisfied oil change and tire rotation never checked tire pressure low tire light came on and tire pressure indicator told me what my pressure was back takes 80 More

by ed141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 09, 2019

A nice service experience. They kept me informed on the progress of my extensive engine repair. In a nice timely fashion. Nick was very attentive and made sure all went as wel More

by jnhefley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Alger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2019

Service staff. The service staff was very friendly, courteous and explained in detail what my vehicle needed. they even offered me a loaner vehicle because of the fa More

by jwest71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Service advisor
January 04, 2019

Really good customer service I’m really satisfied with the service. The service advisor really took good care of me and the parts guy was helpful and he listened to me with a lot More

by gvirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Ryan Germeroth
January 02, 2019

Service Appointment I have been in Rochester for a little over a year, moved from Jacksonville, FL, and this location has been very helpful and courteous on my recent vis More

by abeliso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I don't recall their names :(
December 30, 2018

Good Service. Had a wheel aliment at a tire service facility and they damaged the Adaptive radar sensor in from of car. The tire service center replaced it but coul More

by daled2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian the service Advisor
December 28, 2018

The wait time is not long and the customer service is awesom I come here for all of my oil changes and the staff is always friendly. I never have to wait long for my service, and I really the the free coffee and More

by whitedenise34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Jordan Burnette
December 28, 2018

I had my oil changed. I have always gotten good service but I feel the prices are a little high. I appreciate Jordan pointing out some problems that I will have to deal wit More

by mrsdeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
December 27, 2018

Great experience!! I thought it was a friendly welcome and very clean building. I didn't want to wait so I took the schuttle I think his name is John very nice man and h More

by dmatroniano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maniscalco, Jordan Burnette
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