Back

Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Rochester, NY

4.6
1,166 Reviews

1,166 Reviews of Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Sort by
March 14, 2019

Great Service and Attention Very attentive and professional service. Kept me informed of progress. Time estimate was accurate. Comfortable waiting area / lounge. Great with follo More

by Dave N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan (service advisor)
March 13, 2019

Outstanding Customer Service! Jordan greeted me with a helpful, friendly attitude and kept me informed the entire time. He assured that all issues were resolved and made the proce More

by muracod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
March 12, 2019

Great service Jordan Brunette took great care of my concerns. He did it in a timely manner and made sure that I was informed at all times. More

by tsd2044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Burnette
March 11, 2019

Inspection I hate bringing my car in for service but every time I go to Cortese the service department is so friendly. I scheduled an inspection and they got me More

by lbeau530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
March 04, 2019

Great and friendly staff. I recommend choosing Cortese. Ever since I started going there in 2018, I do not want to go to any other auto facility. The staff there is so friendly, from the service advisors to More

by Benny B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Brian
March 01, 2019

Very good service and my contact person was NMke who was hel My car was ready in good time and my Service Advisor Nick Guidice was very friendly and professional. My car was ready in the time that he gave m More

by emeraldj55@hot.mail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guidice
February 25, 2019

Recall Service My service Rep Nick was great. He was very polite & explained everything throughly. He had a loaner car set up in advance of the Service. The work More

by m.corwin4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Rep Nick
February 25, 2019

Service Thanks so much for your help. The text updates were very helpful. I was also given a loaner vehicle for the day as my car had a recall which was great More

by sarbanker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian service advisor
February 23, 2019

Great service Staff in service department in are always very professional and helpful. When I use service department I always have a good experience. Very on top of More

by detroitdave
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in service
February 22, 2019

oil change, inspection, tire rotation Great overall, but the checkout took much longer than usual. I was contacted that my car was ready, but when I finally arrived after waiting about 1- More

by jbirming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Riola
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
102
...