Cortese Chrysler Jeep Dodge RAM Mitsubishi - Service Center

Great customer service Nick (in the service department) is very professional, diligent on his communication/follow up and overall a great person to deal with. I got the cal Nick (in the service department) is very professional, diligent on his communication/follow up and overall a great person to deal with. I got the call that my son's car was ready for pick up but when I arrived, he was working with another customer but he stopped what he was doing to let me know he'd be right with me. It was nice that he stopped what he was doing to let me know I was not being ignored. The car was driven up within 5 minutes and I was on my car. More

Longer than expected but satisfied I had to go back after I left because they didn’t fill my tires with air, and they didn’t switch my key battery and they charged me for an oil change I had to go back after I left because they didn’t fill my tires with air, and they didn’t switch my key battery and they charged me for an oil change that was supposed to be free, but they were all very nice and understanding therefore it all worked out! More

Factory recalls Friendly service. Great turn around time. This will become my primary service center from now on. Had factory recalls fixed and also a state inspect Friendly service. Great turn around time. This will become my primary service center from now on. Had factory recalls fixed and also a state inspection More

Convenient, Fast & Affordable. Best dealership ! I go for service here. Always have taken PERFECT care of my vehicle, team does a great job ! Plus great prices. I'm a very satisfied Best dealership ! I go for service here. Always have taken PERFECT care of my vehicle, team does a great job ! Plus great prices. I'm a very satisfied customer every trip there! Thanks alot Nellys Flores More

Painless and Professional They do a great job of making it fast and convenient. Many ways to communicate, you never feel like you are in the dark. Certainly makes me want to They do a great job of making it fast and convenient. Many ways to communicate, you never feel like you are in the dark. Certainly makes me want to use them more. I traditionally like to turn my own wrenches, but this is a great option when I don't have time. More

Recall Great service. I would highly recommend. I had my Jeep serviced because of a recall. Jordan was great. I even received a loaner vehicle in order to go Great service. I would highly recommend. I had my Jeep serviced because of a recall. Jordan was great. I even received a loaner vehicle in order to go back and forth to work. Jeep was ready in 2 days. I had no issues. More

Excellent Service Highly recommend Cortese. They are always accommodating, they are courteous, and they get the job done. If you have any needs for your vehicle bring i Highly recommend Cortese. They are always accommodating, they are courteous, and they get the job done. If you have any needs for your vehicle bring it to Cortese and they will get it solved. Had a problem that needed urgent attention and they did their best to get it looked at and fixed within a day. More

cortese earns my future business Long story short; got my van at VISION and when I called to have them look at and fix the driver side windshield spray nozzle (smudge driver window wh Long story short; got my van at VISION and when I called to have them look at and fix the driver side windshield spray nozzle (smudge driver window while driving in a storm is not fun), they not only were rude and abrupt about it but they kept transferring me to different departments. (Different excuses everytime). So, I called Cortese and right from the start they were very friendly, even when I was venting my frustration with my experience with a dealer that didn't even involve them. From start to finish every interaction was positive and customer focused. They worked around my schedule to the best of their ability and got it done while I was at work. I know almost every dealer provides transportation while your vehicle is being worked on, but they were quick to offer it as a part of the solution to resolve my issue promptly. I also found that they can use my extended warranty there as well. As a result, I will be going here for future repairs and when my lease is up on my other vehicle I will be going to cortese to replace it! Never loose that customer focus! More

Very good service I would suggest anyone who need service to get it done at this facility. Good customer service and I was satisfied with the service of my car. I would suggest anyone who need service to get it done at this facility. Good customer service and I was satisfied with the service of my car. More

respectful- courteous- honest I found the reception to be very professional and maintained updates on my vehicle progress. Customer service was respectful- courteous- honest. Goo I found the reception to be very professional and maintained updates on my vehicle progress. Customer service was respectful- courteous- honest. Good experience Job well done. More