Corona Nissan
Corona, CA
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Great Customer Service My check engine light came when I was driving home from work I had called another Nissan dealership and was told they could not help that I needed to My check engine light came when I was driving home from work I had called another Nissan dealership and was told they could not help that I needed to make an appointment. I called in Nissan Corona and a young lady answered the phone and told me that the service department was closing soon but if I did not mind leaving the car overnight they could look at it in the morning at first I was a little upset that they could not help me the same day but I liked the fact that she offered me an alternative. I ended up making an appointment to leave my car overnight and the next day I was able to pick up my car and everything was fixed. I wish I remembered the girls name but it was a little difficult to pronounce anyways thank you! More
horrible service. I bought a nissan Leaf. Was told I would get at least 100 miles per charge. I only get 75 at most. Was told I could fast charge it, you can't. Was t I bought a nissan Leaf. Was told I would get at least 100 miles per charge. I only get 75 at most. Was told I could fast charge it, you can't. Was told in finance that She would give me 200 thousand mile warranty. I didn't see it on my contract, so I called, finance she denied telling me that. So basically they called me a lier. Horrible custormer service. I don't remember the names, More
Unhappy customer Waited 3 hours for a oil change. Then they wash my car and when I got in my floor mat was soak I had to dry it.,unsafe to drive like that! Waited 3 hours for a oil change. Then they wash my car and when I got in my floor mat was soak I had to dry it.,unsafe to drive like that! More
Great Sales Team Great team! Works with you until 100% satisfied! Highly recommend Joe Chavez, best customer service! Loving my car, 2nd car from Nissan! 3rd car in th Great team! Works with you until 100% satisfied! Highly recommend Joe Chavez, best customer service! Loving my car, 2nd car from Nissan! 3rd car in the near future! More
Beyond Amazing!!! It’s always a pleasure to go Corona Nissan , all staff is pleasant and exceeds customers expectations! This is the best dealership ever !! If you’re l It’s always a pleasure to go Corona Nissan , all staff is pleasant and exceeds customers expectations! This is the best dealership ever !! If you’re looking for great service this is the place More
Not great in the clean car dept I took my car in for service and they told me how much longer it would be for a car wash. I told them it needed a wash so I spent the extra time. (An I took my car in for service and they told me how much longer it would be for a car wash. I told them it needed a wash so I spent the extra time. (An hour and a half) they brought the car out and it was still wet. The wheels were sprayed with an oil but never washed so the dirt stuck to them like glue. There was no kind of vacuuming done at all but there were wet pieces of the paper tried May left on the floor drivers seat. This is similar to when I bought the car. They wet it and that was it. The windows were filthy and there were smears all over the car. I had to bring it back the next day for a security feature and they “cleaned” it but there were still some window smudged but overall it was much better and I could see thru the windows finally. More
Outstanding Service Department The service department is always very helpful, professional, fast and efficient. At my last visit the computers were down, but Michael went out of his The service department is always very helpful, professional, fast and efficient. At my last visit the computers were down, but Michael went out of his way to ensure my car got serviced and all with a smile. That is OUTSTANDING customer service. I purchased my car with them and will continue to take my car there for service. I always refer my friends and family to Corona Nissan. More
Quick and easy! We show up without an appointment, the service writer gets us in, and before you know it we are on our way! Five stars! We show up without an appointment, the service writer gets us in, and before you know it we are on our way! Five stars! More
Agents do t keep you updated soon enough From when you drop your car off in the early part of the morning agent doesn’t call you back within a reasonable time for updates on your car. When yo From when you drop your car off in the early part of the morning agent doesn’t call you back within a reasonable time for updates on your car. When you call the dealer receptionist never gets a hold of anyone in the service Dept More
Quick and Friendly! I had a very positive experience at this Nissan location. Everyone was very friendly and service was very quick. I would definitely recommend this dea I had a very positive experience at this Nissan location. Everyone was very friendly and service was very quick. I would definitely recommend this dealership to others. More