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Cornerstone Ford Chrysler
Elk River, MN
182 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 182 reviews
February 07, 2022
My Ram Truck was at Cornerstone for weeks for Maintenance Recalls. Next Business Day driving to work an engine Fire Totaled my Truck & all belongings inside. Luckily no children or passengers were with as al Recalls. Next Business Day driving to work an engine Fire Totaled my Truck & all belongings inside. Luckily no children or passengers were with as all belongings & accessories added were destroyed & I ended up with disability due to this. I'm writing this review as Cornerstone never bothered to follow up after being informed of this horrific incident, never asked how I was nor even did what Car Dealerships Main Goal, sell you a New Vehicle. They didn't even try to get me a New Truck in any way. Complete silence More
by David Campbell
Employees Worked With
Management / Ownership
December 17, 2021
I purchased a 2021 Jeep Grand Cherokee L Limited from Cornerstone. Ben Anderson was the Sales Person. He was very courteous, knowledgeable and very informative. The sale procedure went very smooth. I d Cornerstone. Ben Anderson was the Sales Person. He was very courteous, knowledgeable and very informative. The sale procedure went very smooth. I drove away a happy camper. More
by ajc5657
Employees Worked With
Ben Anderson was the sales person
November 12, 2021
Have not yet purchased a vehicle from here, but am impressed with their service department and technicians. I purchased a used 2018 F150 Platinum with 22K miles on it from another dealer earlier this impressed with their service department and technicians. I purchased a used 2018 F150 Platinum with 22K miles on it from another dealer earlier this year. The LKS / Auto High Beam camera was not working. Even though the vehicle is covered under a couple warranties, the other dealership was unwilling to replace that camera and was unable to repair it. I brought the vehicle to Cornerstone Ford with a front left wheel bearing issue which they confirmed and repaired under warranty. They also repaired the LKS / Auto High Beam camera stating it simply was not correctly seated into it's bracket. Both LKS and Auto High Beam now work properly. Kudos to Cornerstone Ford. Courteous staff, good technicians. Easy to work with and good communication through the service process. I would have rated excellent had they verified the wheel alignment after replacing the wheel bearing as the vehicle does drift slightly left. However, I didn't specifically ask for that. More
by Al
Employees Worked With
Sarah & Bernie
October 04, 2021
I can NOT say enough good things about Cornerstone Ford, and more specifically my salesman, Ben Anderson. I have never been treated with more honor, and respect, and patience ever before. Ben never once m and more specifically my salesman, Ben Anderson. I have never been treated with more honor, and respect, and patience ever before. Ben never once made me feel like I was asking too many questions. He always greets me with a "smile" over the phone and insists on always answering any questions I have. I've seen all the ads on cable TV about how Cornerstone is so kind to everyone and how everyone feels like they are all family. I am beginning to feel that. I am loving this experience and really feel like they care about me and my new truck. More
by Mark C
Employees Worked With
Ben Anderson, Keri Kindelspire
July 09, 2021
This dealership is top notch. Always treated me great. Highly recommend them for all aspect of the car business. As fair company you ca.n trust before the sale and after as well Highly recommend them for all aspect of the car business. As fair company you ca.n trust before the sale and after as well More
by Grovede943
Employees Worked With
Mike z, Keri Kindelspire
May 18, 2021
We ordered a brand new truck and when it came in our bank over paid and it took over 3 weeks to get the refund. We still haven’t received it and when we called they didn’t seem to know anything about it. I t over paid and it took over 3 weeks to get the refund. We still haven’t received it and when we called they didn’t seem to know anything about it. I think they were going to keep the money...shady place. We will not be returning here for our next brand new vehicle. More
by Jamie B
Employees Worked With
Mike, Keri Kindelspire
May 11, 2021
Thank you To my sales person, Pickleman!! You and your team were amazing and I look forward to building a relationship through the next years and helping me grow my company. Thank you Julie Shoberg team were amazing and I look forward to building a relationship through the next years and helping me grow my company. Thank you Julie Shoberg More
by Shoberg’s Cleaning
Employees Worked With
Keri Kindelspire
May 03, 2021
Hello, I am unsatisfied the way I have been treated with buying 3 cars at your dealership. I have had a problem with a car that I bought 4 months ago. It is a Ford Escape Titanium it is a 2014 who had 88,00 buying 3 cars at your dealership. I have had a problem with a car that I bought 4 months ago. It is a Ford Escape Titanium it is a 2014 who had 88,000 on it and now it has 91,000 miles on it and the transmission has gone out. I did not have the warranty as it is very expensive. I did not think that Ford would have been so bad. We cannot afford $5,000 to fix it. Cornerstone should have taken care of it. I am going call the BBB. It is rediculous that they can’t stand beside their vehicles and take care of your customers. We will NEVER get our business again. Thank you Jeffrey Dinsmore More
by dinzer77
Employees Worked With
Keri Kindelspire
April 16, 2021
Purchased a truck from "Alaska Mike ". Was very pleased doing business with him!!!! If you're looking for a vehicle, Cornerstone is the place to go!! The young lady that did our financing, was also very pe doing business with him!!!! If you're looking for a vehicle, Cornerstone is the place to go!! The young lady that did our financing, was also very personable and fast. Great place to buy a vehicle!!!! More
by pammoore71
Employees Worked With
ALASKA MIKE AND FINANCE LADY, COLLEEN , Keri Kindelspire
