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Cornerstone Ford Chrysler

Elk River, MN

4.3
187 Reviews
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17219 Hwy 10 NW

Elk River, MN

55330

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Showing 187 reviews

September 04, 2014

Once they have your money... Beware once they have your money you will not hear from them again! I spent $1,800 on accessories when I went to pick my vehicle up the inside door ha More

by Ako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon, Jeff (Accessories)
Oct 02, 2014 -

Ako responded

Right after I posted this review my husband received a call from the dealer. Bill had stated that he thought someone had taken care of my original complaint to later find out nobody did and the person that was supposed of helped me had quite. Bill was very helpful he went over my warranty with the accessories I had purchased, they ended up putting 3M film on my bottom bumper at no cost to me and recleaned my vehicle. I can say that I am satisfied customer now.

July 07, 2014

Purchased 2014 Ford Fusion I recently purchased a brand new fusion from Cornerstone. I went in and initially test drove a 2013 with the intention of buying used. I worked from More

by brittnigordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Olson, Dan Montague
March 27, 2014

I purchased my Chrysler 200 from Cornerstone and have to say that the sales department is below subpar, but I did return for some warranty work on my vehicle in February 2013 and was greeted by service writ More

by Militarydude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Neubeck
December 24, 2013

My experience, Brandon in sales did alot of leg work My experience, Brandon in sales did alot of leg work getting me into vehicles to test on a couple of cold winter nights and even facilitated getti More

by ktm300
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon and Ben - sales
November 04, 2013

I had truck in for a drivability problem warning light came on' they told me I had a piece metal in throttle body. I had extended warranty as well as factory . I asked service writer to keep the piece o More

by sunstroke12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Neubeck
June 17, 2013

I took my new 2011 Jeep in for a bad headlight, I was charged $100 to be told I need to spend $1800 to fix both headlights even though only one was bad. I was told the electronics were shot on the burnt More

by JesseHartung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Writer and service manager
April 09, 2013

They don't keep their promises and just make excuses. Basically SOL. They didn't live up to the promises made by more than one of their employees. They owner said he would look into things and failed to More

by todd55303
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
several employees
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