Cornerstone Ford Chrysler
Elk River, MN
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Top Notch!!! Talk about being excited about the car buying experience! Cornerstone Auto & specifically Dan Hegge(my salesperson) have managed to put together a wha Talk about being excited about the car buying experience! Cornerstone Auto & specifically Dan Hegge(my salesperson) have managed to put together a what I believe is the best full circle car buying experience in Minnesota. I would strongly suggest everyone stop by when it's time to purchase your next vehicle! You won't be disappointed! More
COULDN'T HAVE BEEN EASIER My wife recently bought a new Explorer all by herself. Her salesman Brandon Barth took the time to explain every aspect of the new car buying process My wife recently bought a new Explorer all by herself. Her salesman Brandon Barth took the time to explain every aspect of the new car buying process from her trade in trough helping with the paperwork once she decided on a new car. She was beyond happy that she did it on her own and I was super happy that I didn't have to worry knowing she was in good hands! More
Great Service I just wanted to thank Brandon Barth for the best automotive buying experience one could ask for. Brandon is a straight forward no xxxxxxxx salesman. I just wanted to thank Brandon Barth for the best automotive buying experience one could ask for. Brandon is a straight forward no xxxxxxxx salesman. I wouldn't recommend any other sales guy out there. If you are in the market for a New or Used vehicle. More
Awesome I bought a Ford Taurus limited edition from Ben Anderson he gave us great service and best deal see Ben for all your needs he is the best there I bought a Ford Taurus limited edition from Ben Anderson he gave us great service and best deal see Ben for all your needs he is the best there More
Yes!! Yes!! Cornerstone Ford I bought my 1st Ford F150 and I cant say enough about my truck and experience!! absolutely the best car buying experience, Ask for Melina in sales. Sh I bought my 1st Ford F150 and I cant say enough about my truck and experience!! absolutely the best car buying experience, Ask for Melina in sales. She was upfront, honest and fun. More
Once they have your money... Beware once they have your money you will not hear from them again! I spent $1,800 on accessories when I went to pick my vehicle up the inside door ha Beware once they have your money you will not hear from them again! I spent $1,800 on accessories when I went to pick my vehicle up the inside door handles which are a cream leather had greasy hand marks all over the freshly applied leather protectant. I also had sound guard applied and that's pretty much the same stuff they use to apply a spray in bed liner well there were little specks on my drivers window that I had to chisel off myself. I also had 3M film applied to my vehicle which Jeff in accessories told me that he would also get it applied to my bottom front bumper as well and it wasn't. I went in to talk to jeff about my issues and he was not in so I left a message for him to call me he never did, so I called and talked to Bill he said he would take care of me and it's been 4 weeks nobody has called me. I wrote a letter to the GM and have heard nothing. More
Purchased 2014 Ford Fusion I recently purchased a brand new fusion from Cornerstone. I went in and initially test drove a 2013 with the intention of buying used. I worked from I recently purchased a brand new fusion from Cornerstone. I went in and initially test drove a 2013 with the intention of buying used. I worked from start to finish with Rick Olson. He is AWESOME. He wasn't the typical "salesman" and genuinely wanted to find me my perfect car. After car shopping for over a year, I went back and forth between SUV and sedan. It was a relief to deal with someone not constantly pitching one way or the other. After test driving, I wanted to still think about my options and look around to compare pricing. Rick was very hyper-responsive if I had any questions or concerns but wasn't pushy to get me back in. I decided on the fusion at Cornerstone and went back in to work with Rick. He was able to get me multiple rebates bringing the cost of the car down. I also worked with the finance guy, Dan Montague who was also GREAT! He made me feel extremely comfortable with purchasing my first car and didn't make me feel dumb if I had what would seem like simple questions. I would definitely recommend Cornerstone after my own experience and am thankful I was able to find my perfect car! More
I purchased my Chrysler 200 from Cornerstone and have to say that the sales department is below subpar, but I did return for some warranty work on my vehicle in February 2013 and was greeted by service writ say that the sales department is below subpar, but I did return for some warranty work on my vehicle in February 2013 and was greeted by service writer Mike Neubeck. He was more than courteous and went out of his way to ensure that my service needs were taken care of as well as explained all of the work which was performed on my vehicle. I travel a lot and have been to several different dealerships in various states for service and I tell you that none of the service writers or counter people could even began to be compared to Mike’s customer service skills. I went back in late march of 2013 to have an oil change and was told by a new service writer that Mike had quit working there. A couple weeks after that I called the service department at Cornerstone and they confirmed Mike had quit working there, needless to say I will not be returning to Cornerstone. Without Mike there, it is just another crappy Chrysler service department. Not sure why sunstroke12 relates that there was a problem, especially since the time frame he listed Mike Neubeck wasn’t working at Cornerstone. More
My experience, Brandon in sales did alot of leg work My experience, Brandon in sales did alot of leg work getting me into vehicles to test on a couple of cold winter nights and even facilitated getti My experience, Brandon in sales did alot of leg work getting me into vehicles to test on a couple of cold winter nights and even facilitated getting some warranty issues resolved to make me happy, Ben on the other hand was not very user friendly and unprofessional my deal was all setup before my original salesman (Brandon) left for a family vacation only to unravel after dealing with Ben... Why ?? Very poor communication. Advice..... Keep shopping around they don't need your business. We went to Buffalo Dodge/Ram and were treated very well and the prices were better so we purchased. Its unfortunate that the service has to suffer because the sales dept is so disfunctional, but Darcy in service does awesome work if you ever need service Gary and Rose More
I had truck in for a drivability problem warning light came on' they told me I had a piece metal in throttle body. I had extended warranty as well as factory . I asked service writer to keep the piece o came on' they told me I had a piece metal in throttle body. I had extended warranty as well as factory . I asked service writer to keep the piece of metal, When I stopped in to pick up truck they could not show me? Also ask the service writer what part the piece of metal came off of he could not tell me. Charge me 100.00. More