Cornerstone Ford Chrysler
Elk River, MN
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Oil change I purchased a 2013 Ford Fusion a month ago and brought it in for the first oil change this morning. Ivan was my advisor. He did a fantastic job, was v I purchased a 2013 Ford Fusion a month ago and brought it in for the first oil change this morning. Ivan was my advisor. He did a fantastic job, was very cordial and thorough and made me want to come back to Cornerstone. Since the car is still under warranty (and I purchased the extended warranty) I will be coming back for all the warranty work. Ivan did a great job, I will be coming back because of him. More
Apprehension to Trust When I first entered the dealership, and was referred to a salesman, I was really not sure what I was getting myself into. However, my salesman, John When I first entered the dealership, and was referred to a salesman, I was really not sure what I was getting myself into. However, my salesman, John Hendrickson, did a great job of putting me at ease. In fact, at times I thought he was moving to slow to make a sale. But he wasn't. He took his time by letting me ask questions, and made sure that I comprehended everything that he was saying to me. He made me feel comfortable, even though I knew that I would be dropping a large sum of money for a good used car. By the time we were done with the sale, I was quite comfortable to know that he cared for me as a customer and as an individual. I have recommended this dealership to others, and also salesman John. I would buy another vehicle from this dealership, and I would hope to get John again. More
It was great! I checked on line at auto trader found four ford escapes. Then I called them. Roger Johnson is who I talked to. He is very nice. Told me the hours. I I checked on line at auto trader found four ford escapes. Then I called them. Roger Johnson is who I talked to. He is very nice. Told me the hours. I said I would probably be in to see the cars on Friday. It didn't sound like he is in on Friday. I called and said I would be there at 9 in the morning. He said he would be there! He is so nice very professional! He was very knowledgeable about the Ford Escape. I test drove the 2014 Ford Escape I loved it!!! I traded in my vechile got a good price for my 2007 taboo. Then I payed cash for my new Ford Escape. Roger Johnson is a very good salesman!!!! I would highly recommend him! More
New car purchase made easy! My wife and I decided to get a new car almost on a whim and had been looking at a new 2015 Mustang convertible to acquire for some summer fun. The sa My wife and I decided to get a new car almost on a whim and had been looking at a new 2015 Mustang convertible to acquire for some summer fun. The sales rep Deb Peterson did an outstanding job in quickly locating a car that met our desires, got it to the dealership in only 2 days, and we closed the deal the day it arrived. We also wanted to have some custom seats installed - and Duane Fletcher did an outstanding and thorough job in helping us design the look we wanted...we are scheduled for installation just 4 days after purchasing the car.... great job - great friendly people, and I would definitely by my next car from them. More
By Far The Best Dealership And People To Work With!!!! I recently bought a vehicle at Cornerstone Automotive in Elk River. I worked with a dealer named John Hendrickson in getting my vehicle. He was the ki I recently bought a vehicle at Cornerstone Automotive in Elk River. I worked with a dealer named John Hendrickson in getting my vehicle. He was the kindest and most hard-working dealer I've ever met in my life. He worked hard to get me into my vehicle and was polite with any question I had, he worked late into the night if needed or came early in the morning. Another best part was when ever I would contact him on the phone for any questions I had, he was extremely fast to get back to me. The car selection here is wonderful along with the prices! This dealership is recommended above all. More
Pushed It Through!!! Rocky Foster is competent, honest, and makes things happen. I just finished bankruptcy and so my credit score was very low; nevertheless, I walked out Rocky Foster is competent, honest, and makes things happen. I just finished bankruptcy and so my credit score was very low; nevertheless, I walked out today with a nice vehicle for a good price. For someone in my position, I was extremely lucky to have walked into Cornerstone Auto today. So far so good--what happens from this point on has more to do with me and my responsibilities with the vehicle and sound financial choices I make than with Cornerstone Auto. They did their part today by helping me get a vehicle. Now I have to do my part in keeping the vehicle!!! I have nothing but good feelings about my car-buying experience today!!! More
Grest experience !! John Hendrickson and Duane Fletcher were great they listened to what I wanted and found the perfect car for me , no pressure and was very respectful! John Hendrickson and Duane Fletcher were great they listened to what I wanted and found the perfect car for me , no pressure and was very respectful! Great help highly recommend them ! More
Cornerstone Sets The Standard For Excellent Customer Service We recently purchased a new vehicle from Cornerstone Ford. Every employee we have encountered has been friendly, courteous, and extremely helpful. I We recently purchased a new vehicle from Cornerstone Ford. Every employee we have encountered has been friendly, courteous, and extremely helpful. It is very obvious that the management team has created a culture that is focused on service. Our sales rep was John Hendrickson. John is very personable and goes well above and beyond to make sure your car buying experience is a pleasurable one. We found John to be very knowledgeable and he has a work ethic that makes him an incredible asset to the dealership. Another employee who deserves recognition is Duane Fletcher in accessory sales. Duane is also very customer oriented, and does an outstanding job in explaining his product line. We had accessories installed on our vehicle after the sale and Mary Kulkay does an excellent job in coordinating with your schedule and communicating with you throughout that process. We had such a positive experience at Cornerstone that we contacted John to locate a vehicle through another dealer for a family member. John had them in their new vehicle the next day! Cornerstone Ford is a great dealership that deserves rave reviews and we would recommend it anyone. More
Mr. Customer Service -John Hendrickson On 5/26/2015, my wife and I had an outstanding experience with John when we were 'looking' for a new car. The important thing that John does, which m On 5/26/2015, my wife and I had an outstanding experience with John when we were 'looking' for a new car. The important thing that John does, which most salesreps don't do, he listens to what the customer wants. He doesn't try to sell you what he has on the lot but tries to match the car to your needs. We will recommend John and Cornerstone Auto to others. More
Rocky is simply the best! This was my first time buying a vehicle from anyone other than a relative or friend, and the timing was awful because I have only been at my job for t This was my first time buying a vehicle from anyone other than a relative or friend, and the timing was awful because I have only been at my job for two months after being unemployed for two years. I used to have credit in the 900s, and lets just say that is nowhere NEAR the case anymore... I sold my Jeep because I had been promised a great loan through another dealership, only to have them say no. Of course, having NO car, I started looking all over the state of MN to find someone who could get me a car with the down payment I had. I was literally laughed at several times when I told people what I wanted. (A truck or SUV that could tow, with air conditioning, under 200K miles). The moment I spoke with Rocky, he was positive he could help me. The minute I went into his office (with both my parents, and I'm 31, even they thought it was too good to be true and thought I was going to come home with something awful), he didn't stop going to bat for me to get me a vehicle. I ended up with a gorgeous Chevy Tahoe that is so clean inside and out it is hard to believe it is from MN and a 2003. I had stopped looking at Chevy's months ago because they all seemed out of my price range, but Rocky made it happen. I will never go anywhere else for a car and told all my friends and co-workers to go see him too! More