
Cornerstone Ford Chrysler
Elk River, MN
Filter Reviews by Keyword
By Type
Showing 184 reviews
8 th time customer screwed by management I have now bought 7 cars from cornerstone ford and 1 from cornerstone Kia so 8 over all I bought a truck from ford in November and traded it in April I have now bought 7 cars from cornerstone ford and 1 from cornerstone Kia so 8 over all I bought a truck from ford in November and traded it in April they wanted me to take a 7000 loss on it on a trade in it took a threat to call the owner to get them up to a 4300 loss I knew I would lose some money on this truck but not this much I could have made this deal at any ford dealer as a first time customer the salesmen was great it was management that insulted me if this is how they want to treat return customers why be loyal to them I have gone there 8 times because Wayne diets has always been fair to me and the dealership gave you a good feeling except this time they just treated me like a sucker I know they didn't force me to do the deal but I owed so much on the truck it made it real hard to get out of so my loyalties are in question right now as to weather or not it worth it to be a loyal customer More
cocky rocky Stopped at this dear and was very impressed. Im credit is not the greatest so I thought no chance . After meeting with Rocky he found someone the woul Stopped at this dear and was very impressed. Im credit is not the greatest so I thought no chance . After meeting with Rocky he found someone the would give us the loan for a 2014 mini van .I Was told I would need a co signer. I had my gf co sign. They asked what i needed for a payment. After all the paper work the payment was 130 higher then I wanted. But i didnt care i was driving a new vehicle. After driving it for a about 3 week i get a call and say I need to return yhr van because my gf DL was not vaild. Rocky said dont worry we fill figure it out that was the last Heard form Rocky and the dealer..I then tryed to get my down payment back. What a figjt thst was. When i went to pick up the check i was accused of keeping a key . Are you serious. I then became not to happy and told Rocky he was not a person that doesnt tell the truth. He the said out loud infront of employees and customers it was your bad credit not me. Un real Kara is so nice More
Great experience We came into the dealership of course with a budget looking for a car for our daughter! We met Danny and Roger and they were both so caring! I would h We came into the dealership of course with a budget looking for a car for our daughter! We met Danny and Roger and they were both so caring! I would highly recommend either of these gentle souls to sell you a car! Not your typical pushy sales person. They do really care and work for you as the customer. We also met Pete and Duwayne who really explained extra accessories honestly and worked with us on financing! Even the shop guys had the car looking great when we drove off the lot! We were there 5 hours.... A stressful sutuation was very manageable! Thank you Roger for the great laughs and helping us find the perfect car! We would come back and recommend your establishment to family and friends! Thank you, Jill and Jamie More
getting it done I have been to 2 dealerships that clam they could get me into a nice vehicle. I have a very bad credit report, i was reluctant to drive an hour and a I have been to 2 dealerships that clam they could get me into a nice vehicle. I have a very bad credit report, i was reluctant to drive an hour and a half to cornerstone auto. After talking to rocky he had me convinced he could get me a deal I had been to a few dealerships claiming they could get me into a vehicle.I have very bad credit. I was reluctant to drive an hour and a half 2 cornerstone auto and have the same let down.but after talking to Rocky he convinced me I could drive home with a vehicle today.yes he got the job done not only did I Drive home with a new car it was the one I wanted as well great job. I would recommend you to anyone. And i already have! Need a car (bad credit ) see rocky cornerstone auto elk river.he gets it done. More
Above and Beyond !! I recently totaled my vehicle and had been going back and forth with my insurance company which mad it difficult to finance another vehicle until the I recently totaled my vehicle and had been going back and forth with my insurance company which mad it difficult to finance another vehicle until the dispute was over. I had a hard time getting back and forth to work and getting my son off to school. Life was difficult ! I had tried to get a loan at other places, had been turned down got accepted at another dealership which was scamming me. So then I searched online and came across an ad and review on Rocky foster. From the first day i submitted an online application Rocky was on it right away ! I knew it would be difficult just because of my special situation but he made it happen !! I got an 2010 Chevy Impala very clean, auto start just beyond my exceptions. He got me into a vehicle, he made it happen and i am truly grateful. i will be returning to Rocky and let everyone know the next vehicle he gets me in. if you need a great car, great customer service experience go see rocky he gets it done and he's straight forward. no selling dreams here just reality. I am very happy. Rocky is the mannnnn! More
Buyer We were extremely satisfied with the service we received today. When Rocky says he can get the deal done. He can get the deal done!! Everyone was very We were extremely satisfied with the service we received today. When Rocky says he can get the deal done. He can get the deal done!! Everyone was very friendly and extremely helpful. We were uncertain that we would be able to drive away with a vehicle due to credit and no money down and with a trade in that we were upside down in. But Rocky made it work with a payment we were comfortable with. We drove away with a 2015 Jeep Patriot with 7900 miles. We will definitely refer our friends and go back in the future. This should be your first stop if looking for a vehicle. More
Excellent Service At Cornerstone Ford This is our second new vehicle we have purchased from Cornerstone Ford with sales consultant John Hendrickson. John is simply one of the best custome This is our second new vehicle we have purchased from Cornerstone Ford with sales consultant John Hendrickson. John is simply one of the best customer service oriented salesman we have ever encountered in any field. He is incredibly hard working and truly cares about his customers. The dealership itself also offers excellent customer care. Repeat business truly speaks volumes about whether an individual and a company has taken care of their customers and deserves a high rating. For us, John and Cornerstone both deserve an excellent rating. They has earned our trust and we will continue to buy our vehicles through them. More
Treated Right I have purchased a vehicle here, and was pleasantly surprised by the treatment I recieved. Far superior to other dealerships. I've recommened this d I have purchased a vehicle here, and was pleasantly surprised by the treatment I recieved. Far superior to other dealerships. I've recommened this dealership to 4 others, all hae purchased from them. I tell everyone to go to Cornerstone, Elk River, you won't be diassappointed! From sales (Mac) financing (Rocky) to service (Tom) my hat is off to you! Keep doing what you are doing! I'll be a customer for a LONG time! Thanks and more thanks! More
Great experience Cornerstone Auto was willing to work with me to find the best possible financing and get into a vehicle I love. I worked with Josh Sims, he was person Cornerstone Auto was willing to work with me to find the best possible financing and get into a vehicle I love. I worked with Josh Sims, he was personable and took the time to find out what I needed and wanted. I would recommend Cornerstone to anyone in the market for a new or used vehicle. More
Dealership made things right This is a very good dealer to go by use new stamp behind it and make sure that you're very happy when you walk auditor if not go see John he will do This is a very good dealer to go by use new stamp behind it and make sure that you're very happy when you walk auditor if not go see John he will do whatever it takes to get things done More