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Coral Springs Nissan - Service Center

Coral Springs, FL

4.6
478 Reviews

478 Reviews of Coral Springs Nissan - Service Center

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February 29, 2024

The Dealer was very Nice and courteous and he explained everything to me about what he was going to do and how long it was going to take and he told me where to go and sit and wait and get a cup of coffee More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houssein Banki
Mar 01, 2024 -

Coral Springs Nissan responded

Jackie, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Houssein and our team can assist you with in the future, please let us know. William Cafarella Nissan Executive Manager

February 28, 2024

I had my car serviced on 2/28 and was very disappointed. We dropped off the car at 10 to do an oil change and a recall. around 11 was alerted with what items I needed to have done and approved brake pads an More

by jspencer0505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
Feb 29, 2024 -

Coral Springs Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

February 27, 2024

This is the worst place to take ur vehicle and is the last time I will ever use them for any business.... had a 11am appointment arrives at 10.55 they took 15 mins to get the key with a promise 2 hrs fo More

by Anilbhola2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santiago
Feb 27, 2024 -

Coral Springs Nissan responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

Feb 28, 2024 -

Anilbhola2012 responded

No need to as i cannot see myself doing any further business at coral springs Nissan... i bitter taste is one too many and i feel my money spent will be respected elsewhere...

February 18, 2024

Great customer service staff is very knowledgeable and willing to assist you and answer all your questions. More

by delorislee233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Milice
Feb 19, 2024 -

Coral Springs Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! William Cafarella Nissan Executive Manager

February 16, 2024

They were efficient,friendly and extremely helpful. Big thanks to Hector he was so helpful. More

by bbryson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 16, 2024 -

Coral Springs Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. William Cafarella Nissan Executive Manager

February 14, 2024

Excellent service and very detailed in the issues which needed to be addressed. My service consultant did an excellent job on keeping me informed and providing service recommendations for my car. More

by poconobear9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Houssein Banki
Feb 14, 2024 -

Coral Springs Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. William Cafarella Nissan Executive Manager

February 14, 2024

Prompt and professional attention. There’s not pressure to sell you a car. Punctuality was their most noticeable feature. More

by emberm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtine
Feb 15, 2024 -

Coral Springs Nissan responded

Thank you for choosing Coral Springs Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! William Cafarella Nissan Executive Manager

February 13, 2024

I had a great experience and would recommend to any Nissan owner. Dave was a great!! More

by vryunique1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Milice, Houssein Banki, Teresa Drosdowich
Feb 13, 2024 -

Coral Springs Nissan responded

It's great to hear that Houssein and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Coral Springs Nissan! William Cafarella Nissan Executive Manager

February 13, 2024

Sebastian did an amazing job very helpful and informative definitely well make sure to ask for him when need to service my car. More

by listenttoyourheart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Locksley Sanderson
Feb 13, 2024 -

Coral Springs Nissan responded

Thanks for sharing your thoughts about your experience with Coral Springs Nissan. Sebastian and our team appreciate your business and hope to see you again soon! William Cafarella Nissan Executive Manager

February 12, 2024

Dave Milice was my service advisor today. He was extremely helpful, professional and detailed oriented. I will definitely use him for now on. More

by Markg33308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Milice service department
Feb 13, 2024 -

Coral Springs Nissan responded

Mark, Thank you for the kind words for our service department! We look forward to sharing your compliments with Dave and our team and don't hesitate to let us know if we can be of further assistance. William Cafarella Nissan Executive Manager

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