Coral Springs Nissan - Service Center

MR. FRANKLIN HE'S ON TOP OF HIS GAME IN 2010 WE BOUGHT 2 NISSAN SENTRA'S FROM CORAL SPRINGS AUTO MALL, WE HAVE TAKEN OUR CARS IN FOR SERVICING AT "CSAM" AND ANOTHER NISSAN DEALER CLOSER T IN 2010 WE BOUGHT 2 NISSAN SENTRA'S FROM CORAL SPRINGS AUTO MALL, WE HAVE TAKEN OUR CARS IN FOR SERVICING AT "CSAM" AND ANOTHER NISSAN DEALER CLOSER TO OUR HOME. OUR EXPERIENCE AT "CSAM" DEALING WITH MR. FRANKLIN (GM) AND DID EVERYTHING IN HIS POWER TO RESOLVE ALL OUR PROBLEMS (THIS BEING THE FIRST TIME HE HAS DEALT WITH US". WE WILL HIGHLY RECOMMEND MR. FRANKLIN AND "CSAM" TO ALL OUR FRIENDS AND RELATIVES More

UNEXPECTED TURN OF EVENTS I am a long term customer of Coral Spring Nissan, so when it was time to finally buy my dream car, I knew who to call. I called later in the afternoo I am a long term customer of Coral Spring Nissan, so when it was time to finally buy my dream car, I knew who to call. I called later in the afternoon, made the deal by phone and we picked up my new SUV that evening. Weeks later we found some electrical wiring issues. The third time into the service department, Ski, the general manager, made us an amazing deal to go from leasing to purchasing a brand new vehicle with only a small difference in what we where already paying. WOW! That blew our minds. They also drove to Clearwater to pickup the exact one we wanted.! They treated us like royalty the whole time. I am a very satisfied customer that has a smile on her face every time she sees that vehicle. Ski and Shannon could not have done a better job if they tried. Customer service to the highest degree ---professional, warm and kind. I feel like I made new long term friends and found a caring support for service needs and repeat purchases. Way to go TEAM. Thank you Ski111 More

Car Purchase and Service I purchased my vehicle here about a month and a half ago. I received exceptional assistance along with extreme patience with the amount of time needed I purchased my vehicle here about a month and a half ago. I received exceptional assistance along with extreme patience with the amount of time needed to select my perfect car. My particular car buying situation was not an easy one, but was blessed by walking into Coral Springs Nissan. I am now very happy with my new car, and was confident in making this decision as all my questions were answered prior to completing the deal. Going back in for service was just as pleasant as buying the car. I had a nail stuck in my tire one day, drove in early one morning not having an appointment and was able to get service in a timely manner. More

HORRIBLE!! STAY FAR AWAY! HORRIBLE!! They act as if they are great when you are buying.. BUT.. They damaged my vehicle in THEIR CAR WASH MACHINE for my first service, for just HORRIBLE!! They act as if they are great when you are buying.. BUT.. They damaged my vehicle in THEIR CAR WASH MACHINE for my first service, for just a simple oil change. They offered to fix it, and my car came back from their body shop even WORSE. They painted the rear spoiler a different color, and put buff swirl marks in the whole clear coat of the bumper. They admitted they dropped the ball over and over again, which is sad as a Nissan dealer. The General Manager, Frank Wataski is a joke too.. He tried to make it seem as everything was being taken care of, when he just lied and jerked me around the whole time. 1 week of xxxx they put me through for just an oil change. I WILL NEVER, EVER GO BACK TO CORAL SPRINGS NISSAN!!! By the way, this is the "New Management".. I have been spreading the word to every person I know and everyone is agreeing to NEVER GO TO CORAL SPRINGS NISSAN. More

FIRST POINT, please notice that all positive reviews are exactly two lines. They are obvisouly written by the dealer to counter the very long, detailed and articulate negitive reviews. This should only ad exactly two lines. They are obvisouly written by the dealer to counter the very long, detailed and articulate negitive reviews. This should only add to your distrust and firm your convictions if you are using this ranking as part of your desision making process regarding using Coral Springs Nissan in any capacity. They are just trying to move the neg. reviews off the front page, and pile fake positives to get the ranking back up. These people really are low. Brought my '99 maxima in for an overheating problem. I discussed possible options with my service rep. and agreed to drop the car off at the early drop box location. I filled out the form with my key and checked the box "DO NOT DO ANY WORK IF TOTAL IS OVER XYZ amount".. I got a call later that day stating my new radiator was installed and I can pick it up.. they never called me to ask if that was OK, if I could afford it, nothing. When I asked why they didnt call me as I indicated on the key drop form they said, "they never look at that anyway".. so I had to pay for work which I didnt approve and would not have approved. I got my car back and it still over heated... I went to the autozone, bought a thermostat and replaced it.. Problem fixed. NEVER NEVER NEVER go to this dealer for anything. I bought my 99 Maxima from them, new and the finance manager played games with my interest rate and pretended it was a mistake, then insisted that since the paperwork was already done the banks would not approve a change and I might loose my rebate if I waited to rewrite it. Ladies and Gentlemen, There are other dealers out there who may be more upfront and honest about dealing with you, these people are flat out dishonest. More? Ok, i brought my wife’s frontier in for a check up since they sent me a "Free 100 point check up" coupon. The rep. pretended not to know what this was even thought I showed it to him. He insisted I tell him what problems I might be having so i listed a few items. Only the items I listed were addressed and each of them required a huge investment to repair. Valve cover gaskets was one of them, which I fixed by simply taking a screwdriver and tightening the screws back to torque specs. The brakes, which I listed as soft, came back with Booster Fail, and master cyl. fail.. written on the paper work which I read when I got home were the words "CAR NOT SAFE TO DRIVE".. not a mention of this from the service rep. He just handed me the print out and gestured that I find someone one to get my truck back.. I'm not beating up on these people, I'm stating facts. I dont know why they have no interest in providing good service but I surely would not give them my truck to work on after they completely ignore you when you stand in front of them, talking on their cell phones, interrupting you to say "See ya" to someone walking by. Just horrible.. Oh, that radiator that they replaced with out permission, it just ruptured tonight, less than 2 years old. Im guessing they are writting themselves glowing reviews to get these high star marks. More

I own a 2007 Nissan Sentra I've had to put 2 transmissions in this vehicle in the past 4-5 years Must have bought a lemon of a Nissan The second transmission was put in by Coral Springs Nissan, transmissions in this vehicle in the past 4-5 years Must have bought a lemon of a Nissan The second transmission was put in by Coral Springs Nissan, who in my opinion don't have a clue what they are doing At first I was told my axles needed to be replaced by Nissan I took my car to get an oil change at Good Year who told me that the axles were probably bent when my transmission was put in by Nissan When I called and spoke to Assistant Service Manager Mike De Santis about the axles He didnt even know that you had to remove the axles, boots and tires to put the transmission in Of course when I brought the car back for them to check it was the boots not the axles Apparently Nissan doesnt really care about what happened I contacted MEGAN at Corporate headquarters who instantly believed the service Dept manager Craig who had little to nothing to do with the problem Another big surprise I will continue this difference of the truth and lies until somebody at Coral Springs Nissan or NISSAN CORPORATE to please listen and help with the problem Poor MEGAN was so over her head she just went along with the dealership like I'm sure sh'e trained to do She needs more training Just like Coral Springs Service Dept My opinion to anyone who is trying to decide if they should bring their car to Coral Springs Nissan for service i Would say NO RUN AS FAST AS YOU CAN!!!!! Believe me Plus they want to charge me 3 X what a normal garage would charge to fix fix the boots!!!!! If anyone at Coral Springs Nissan who wants to tell the truth and fix what they broke call me I doubt I will get a call 954-709-9522 Ellen More

I took my Vehicle for noisee driver door window and hot antefeeze smell(3Times) As they said Adjusted window regulator(you cant adjust this regulators its whole one piece,ifgoes bad brakes the wire) Abou antefeeze smell(3Times) As they said Adjusted window regulator(you cant adjust this regulators its whole one piece,ifgoes bad brakes the wire) About cooling smell Their asver is I got to live with this smell(oh really!) I recive vehicle with fingerprints,dirty seat Nylon steering cover and seat cover was on the floor No body picked up. I will bring this issue to service manager i know i am not going to gain anything but i might get my frostration out NO MORE NISSAN More

Jim Liantonio was arogant, rude, lied and made a mistake. A part that should have been ordered wasnt. He made a finacial error that HE should have eaten. He was going to take off bill until I said i was go A part that should have been ordered wasnt. He made a finacial error that HE should have eaten. He was going to take off bill until I said i was going to call Nissan Corporation and then got emotionally abusive and said "fine i'm going to put back on your bill" and hung up the phone on me. I asked for my breaks to be looked at, as i was having problems. I was having an oil andtire rotation done as well, they were not checked!!! I was told more than once by the service advisor Kelly there were no problems. Leaving and still feeling uncomfortable. My best friends own an independent shop and it turns out i was driving a VERY UNSAFE car andneeded complete new rotars. Jim's response was 'well i would've given you the rotar's for free but if you're going to call Nissan Corporation now I'm not going to". I attempted to call the general manager who was on vacation (Doug Cambell), and instead spoke to anassistant manager Philip who couldn't believe all this happened over $165.00 and promised he would call the next day - of course no call back. I will never use them again. Nor will i ever purchase a Nissan again. My sister also has a Nissan. We will both be looking for new cars in the near future. Customer Service was completely INADEQUATE to say the least!!! More

They are friendly from the time you walk in to the time you leave. I have already recommended family members to Coral Springs auto mall and will continue to send friends and family members there. you leave. I have already recommended family members to Coral Springs auto mall and will continue to send friends and family members there. More

Good job, Danny completed the job a little earlier than was originaly indicated. I would reccommend anyone that owns a nissan to go to this dealerships for any type of service. was originaly indicated. I would reccommend anyone that owns a nissan to go to this dealerships for any type of service. More