Coral Springs Nissan - Service Center

Servicing was fast and staff was friendly. went in for a routine oil change and tire rotation. Servicing was very fast, the service tech was friendly and helpful. No complaints on this end. went in for a routine oil change and tire rotation. Servicing was very fast, the service tech was friendly and helpful. No complaints on this end. More

Oil change The advisor is very friendly and polite, promised to be ready in 1 hour but it ended in only 35 minutes will definitely come back for future meeds The advisor is very friendly and polite, promised to be ready in 1 hour but it ended in only 35 minutes will definitely come back for future meeds More

Family Like Feeling Honestly, I was truly comfortable and not embarrassed when dropping off my car as I knew that it had been awhile since I was there. Shai made me feel Honestly, I was truly comfortable and not embarrassed when dropping off my car as I knew that it had been awhile since I was there. Shai made me feel like I knew him forever. We had another issue at the time of pick up and he made sure it was taken care of. My appointment at as scheduled the next morning and I wanted to drop off my car the day before. I was so worried that they wouldn't let me. Shai came out of his office and assisted me, then got me a shuttle home. Coral Springs Auto Mall is Awesome!!! More

Maintenance of vehicle The service was very quick and accommodating for the company to have a new computer system in place. Very friendly and polite atmosphere to enter. The service was very quick and accommodating for the company to have a new computer system in place. Very friendly and polite atmosphere to enter. More

Update: Nissan Armada 2015 Robber I recently wrote a review on Tuesday Aug 22, detailing a situation I had at this dealer (in short I took my car in for an AC fix and when my car came I recently wrote a review on Tuesday Aug 22, detailing a situation I had at this dealer (in short I took my car in for an AC fix and when my car came out it was missing an engine part). YESTERDAY, at 9:07am, I received a call, from 9547531700, from service director Anthony Monserrate. He was calling to and I'll quote him here "confront you about what you wrote." He proceeded to call me a lair. I will not stand for such treatment, nor as a costumer or as a person. Not only has he tried to take advantage of me and my car. But now he has proceeded to attack my freedom of speech. This is as well the second time that Anthony Monserrate has tried to condemn my integrity by calling me a lair. More

Nissan Armada 2015 robber I Left my Nissan Armada 2015 at the Coral springs dealer to have the AC fix and after 10 days when I picked up the car from the dealer the check engin I Left my Nissan Armada 2015 at the Coral springs dealer to have the AC fix and after 10 days when I picked up the car from the dealer the check engine light was on (it did not go in with this light on nor had it ever been on) but that day I was very busy and I decide to come back another day to fix it. I assumed it was just a computer thing because they had been trying to fix the AC for the last 10 days. A few days later I had the time to leave the car at the Pompano Nissan dealer. I decide to change the dealer because the previous experience at the Coral Springs wasn't to good because they didn't fix the AC in my car Oh surprise!, I received a call from the service adviser from Pompano Nissan , saying the reason the check engine light is on is because there is an engine part missing. Immediately I went to the dealer to pick up the car and drove back to the Coral Springs Nissan Dealer to have them to response for this situation. I spoke with the service director Anthony Monserrat and he said there is nothing he can do about it. The piece that they change doesn't have nothing to do with the piece the car is missing. Actually he said that I took the part of the car. Which I find to be completely disrespectful and an unacceptable judgement. One of the reasons I bought a new cars is because I didn't want to deal with mechanics. I do not have any idea about cars which unfortunately forces me to use them. Coral Spring Nissan is robbing me. I brought my car which had never had a check engine light on, and drove out with a greater issue. So my car did not have this issue before and I did not have anything to with it turning on, Coral Spring Nissan took a part of my car when they were working to fix the AC on my Nissan Armada. This dealer is providing the worse service in the work. I'm following a complaint with a Nissan USA this morning. We see what they are going to say about it. Thanks More

do NOT buy "Certified" Automatic climate control broken only 2 weeks after purchase. Gear box problem. First visit. They say that something is not right, second visit.... no Automatic climate control broken only 2 weeks after purchase. Gear box problem. First visit. They say that something is not right, second visit.... no problem with the gearbox. Third issue, steering wheel lock (known issue worldwide) fixing in process. But wait, they found after 3 visits that customizations made by previous owner are causing problems. More

Excellent Leadership Mr. Watowski My daughter's vehicle was slightly damaged during an oil change at this dealership. The damage was minute mainly due to the inexperience of a new empl My daughter's vehicle was slightly damaged during an oil change at this dealership. The damage was minute mainly due to the inexperience of a new employee. Nonetheless, I contacted the general manager Mr. Watowski. He addressed my concerns expeditiously. He took possession of the vehicle and repaired the damage. He personally oversaw every detail and aspect of the repair process. Additionally, he kept us updated daily. Initially, my response was to never return to this dealership because of the negligence of this employee, however, my experience with Mr. Watowski was stellar. He was able to diminish my apprehension and rebound my doubts by successfully restoring my faith in the competence of this dealership's staff. We are a family of Nissan ownerships(3 vehicles Altima, Versa & Titan) & I will definitely return to Coral Springs Nissan. Mr. Watowski displayed excellent customer service & constant reassurance of his staff's capability to correct the mishap. He asked for the redemption & it was well worth it , Congratulations Mr. Watowski for a job well done! More

MR. FRANKLIN HE'S ON TOP OF HIS GAME IN 2010 WE BOUGHT 2 NISSAN SENTRA'S FROM CORAL SPRINGS AUTO MALL, WE HAVE TAKEN OUR CARS IN FOR SERVICING AT "CSAM" AND ANOTHER NISSAN DEALER CLOSER T IN 2010 WE BOUGHT 2 NISSAN SENTRA'S FROM CORAL SPRINGS AUTO MALL, WE HAVE TAKEN OUR CARS IN FOR SERVICING AT "CSAM" AND ANOTHER NISSAN DEALER CLOSER TO OUR HOME. OUR EXPERIENCE AT "CSAM" DEALING WITH MR. FRANKLIN (GM) AND DID EVERYTHING IN HIS POWER TO RESOLVE ALL OUR PROBLEMS (THIS BEING THE FIRST TIME HE HAS DEALT WITH US". WE WILL HIGHLY RECOMMEND MR. FRANKLIN AND "CSAM" TO ALL OUR FRIENDS AND RELATIVES More

UNEXPECTED TURN OF EVENTS I am a long term customer of Coral Spring Nissan, so when it was time to finally buy my dream car, I knew who to call. I called later in the afternoo I am a long term customer of Coral Spring Nissan, so when it was time to finally buy my dream car, I knew who to call. I called later in the afternoon, made the deal by phone and we picked up my new SUV that evening. Weeks later we found some electrical wiring issues. The third time into the service department, Ski, the general manager, made us an amazing deal to go from leasing to purchasing a brand new vehicle with only a small difference in what we where already paying. WOW! That blew our minds. They also drove to Clearwater to pickup the exact one we wanted.! They treated us like royalty the whole time. I am a very satisfied customer that has a smile on her face every time she sees that vehicle. Ski and Shannon could not have done a better job if they tried. Customer service to the highest degree ---professional, warm and kind. I feel like I made new long term friends and found a caring support for service needs and repeat purchases. Way to go TEAM. Thank you Ski111 More