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Coral Springs Nissan - Service Center

Coral Springs, FL

4.5
492 Reviews

492 Reviews of Coral Springs Nissan - Service Center

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October 05, 2021

Came for service and endined up looking at vehicles. Service person was nice but the people who serviced my vehicle left the cover off my battery didnt clean it well and cracked the cover by placing it More

by YOYOSHEELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana Passoa
Oct 11, 2021 -

Coral Springs Nissan responded

YOYOSHELLY, I apologize about your experience with us. We strive for 100% customer satisfaction. I would like to discuss this in details and work towards a resolution. Please email or call me. Regards, Tala abdelmajid Customer Service Manager 954-656-4779 Tabdelmajid@csamauto.com

October 02, 2021

Dave was awesome, showing Customer Service skills to succeed my expectation by far. Thanks Dave. More

by madrazolerida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Oct 04, 2021 -

Coral Springs Nissan responded

Madrazolerida, we are very happy we could provide you with a positive experience!

September 29, 2021

To spend $1,000 and get the car back trashed and no car wash or anything is crazy. Left plastic and paper and trash inside of my car. Other dealerships take your car to get washed and vacuum it out. When More

by Miriah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yana
Oct 11, 2021 -

Coral Springs Nissan responded

Miriah, I apologize about your experience with us. We strive for 100% customer satisfaction. I would like to discuss this in details and work towards a resolution. Please email or call me. Regards, Tala abdelmajid Customer Service Manager 954-656-4779 Tabdelmajid@csamauto.com

September 27, 2021

A++ service thank you for the opportunity to learn of your amazing service. Juan Castillo es el mejor! More

by Lvejar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Sep 30, 2021 -

Coral Springs Nissan responded

Lvejar, we're glad you had such a wonderful experience with us!

September 27, 2021

Out of all of my years having vehicles serviced I always hated bringing my car to the dealership until now when I met Mr. Yu He made it so comfortable so convenient he was the most outstanding advisor I ha More

by Ceferino5959
Recommend Dealer
Yes
Employees Worked With
Dennis Yu
Sep 30, 2021 -

Coral Springs Nissan responded

Ceferino5959, we are very happy we could provide you with a positive experience!

September 14, 2021

Service department is overbooked. My problems with Nissan Connect , Voice recognition, and motion activated liftgate were not resolved. Service staff and sales staff is not technically trained. More

by robertgaleoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudy
Sep 30, 2021 -

Coral Springs Nissan responded

Robertgaleoto, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

August 30, 2021

Dion, gave me great great service No pressure .Expl6ed Dion, gave me great great service No pressure .Expl6ed everyone to me. Great salesman. Very interesting about tie customer wants. U SHOULD BE VER More

by LIBERMANMINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DION excellent sales experience in every way , Maria Nieto, Sam Leibo, Wrendall Brown
August 05, 2021

Salesman Eric was great. Finance Dept needs help, had to return due to documents not being correct. Service Dept also has issues, been calling for 3 days and no one calling me back. Cannot leave a message a More

by BPSMITH1014
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moe Seyam
Aug 07, 2021 -

Coral Springs Nissan responded

Please accept our sincerest apologies on behalf of Coral Springs Nissan. We’re sorry to learn that your experience with us has not been satisfactory. I want to personally apologize for the excessive wait time you have experienced. If you have the time, please contact me directly to discuss this issue. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com 954-656-4779

July 09, 2021

My sales rep was really great! I appreciate all the help he provided to get this deal. I love my car. The team made it possible. More

by PAOLAORTIZ_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, my sales rep I give a 5 stars. Edward at the service department I give 5 stars as well.
Jul 14, 2021 -

Coral Springs Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2021

The service is outstanding!!!Edward Rogers is an amazing The service is outstanding!!! Edward Rogers is an amazing person to deal with. It is a pleasure to come for the service...my gratitude for Edward and More

by marita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Rogers
Jul 14, 2021 -

Coral Springs Nissan responded

Marita, thank you for your kind review; we are happy to pass along your comments to the team here at Coral Springs Nissan Inc!

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