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Coral Springs Nissan - Service Center

Coral Springs, FL

4.6
478 Reviews

478 Reviews of Coral Springs Nissan - Service Center

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September 27, 2021

Out of all of my years having vehicles serviced I always hated bringing my car to the dealership until now when I met Mr. Yu He made it so comfortable so convenient he was the most outstanding advisor I ha More

by Ceferino5959
Recommend Dealer
Yes
Employees Worked With
Dennis Yu
Sep 30, 2021 -

Coral Springs Nissan responded

Ceferino5959, we are very happy we could provide you with a positive experience!

September 14, 2021

Service department is overbooked. My problems with Nissan Connect , Voice recognition, and motion activated liftgate were not resolved. Service staff and sales staff is not technically trained. More

by robertgaleoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudy
Sep 30, 2021 -

Coral Springs Nissan responded

Robertgaleoto, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

August 30, 2021

Dion, gave me great great service No pressure .Expl6ed Dion, gave me great great service No pressure .Expl6ed everyone to me. Great salesman. Very interesting about tie customer wants. U SHOULD BE VER More

by LIBERMANMINDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DION excellent sales experience in every way , Maria Nieto, Sam Leibo, Wrendall Brown
August 05, 2021

Salesman Eric was great. Finance Dept needs help, had to return due to documents not being correct. Service Dept also has issues, been calling for 3 days and no one calling me back. Cannot leave a message a More

by BPSMITH1014
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moe Seyam
Aug 07, 2021 -

Coral Springs Nissan responded

Please accept our sincerest apologies on behalf of Coral Springs Nissan. We’re sorry to learn that your experience with us has not been satisfactory. I want to personally apologize for the excessive wait time you have experienced. If you have the time, please contact me directly to discuss this issue. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com 954-656-4779

July 09, 2021

My sales rep was really great! I appreciate all the help he provided to get this deal. I love my car. The team made it possible. More

by PAOLAORTIZ_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, my sales rep I give a 5 stars. Edward at the service department I give 5 stars as well.
Jul 14, 2021 -

Coral Springs Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2021

The service is outstanding!!!Edward Rogers is an amazing The service is outstanding!!! Edward Rogers is an amazing person to deal with. It is a pleasure to come for the service...my gratitude for Edward and More

by marita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Rogers
Jul 14, 2021 -

Coral Springs Nissan responded

Marita, thank you for your kind review; we are happy to pass along your comments to the team here at Coral Springs Nissan Inc!

June 18, 2021

Eduard provided a good service he offer a ride in case I need it and explain to me the time required in the shop for the job More

by ALJIMENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduard Rogers
Jul 02, 2021 -

Coral Springs Nissan responded

We appreciate your positive review about your recent experience with us!

June 03, 2021

Hector Zarama was awesome as well as an easy transaction from service- Juan to transferring the insurance. Very pleased with the process. Highly recommend them More

by Chrysoulaagalizia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Zarama
Jun 09, 2021 -

Coral Springs Nissan responded

Chrysoulaagalizia, we're happy you found our staff to be so supportive during your experience here at Coral Springs Nissan Inc.

May 19, 2021

I had many issues with the service department. They keep saying we gave had staff quit on us not something your customer wants to hear. More

by BRADSLOOP954
Recommend Dealer
No
Employees Worked With
Omar Nieves, Moe Seyam
Jun 09, 2021 -

Coral Springs Nissan responded

Hi Bradsloop954, we regret to hear that you are displeased with your recent experience with us.

April 30, 2021

We are having a very bad experience. we have waited for about a month to receive some spare parts but the dealer says only got half of the order. we call back again to follow up and surprise !!!! they said More

by nanny_31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
i dont know names
May 03, 2021 -

Coral Springs Nissan responded

Thank you for the feedback. We apologize for the excessive wait time regarding your spare parts and any miscommunication that occurred. Our goal at Coral Springs Nissan is always 100% customer satisfaction. I would personally like to discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Tala Abdelmajid Customer Service Director Tabdelmajid@csamauto.com 954-656-4779

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