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Coral Springs Nissan - Service Center

Coral Springs, FL

4.6
486 Reviews

486 Reviews of Coral Springs Nissan - Service Center

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March 17, 2023

Very poor service to get oil change…. Took 2 1/2 hrs….. poor communication although set appointment More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Santiago
Mar 17, 2023 -

Coral Springs Nissan responded

We're sorry to hear about your experience, Doug, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

March 15, 2023

Service was prompt and efficient. Andy was attentive and car was ready when he said it would be. More

by rlfrancis301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Mar 16, 2023 -

Coral Springs Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Coral Springs Nissan. William Cafarella Nissan General Sales Manager

March 15, 2023

I called to schedule the service appointment, since then, the atencion was fast and professional More

by eleale33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the names
Mar 16, 2023 -

Coral Springs Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. William Cafarella Nissan General Sales Manager

March 09, 2023

Unpleasant experience! The pricing was over $500 more than local mechanic. Thought it be best to have it fixed by dealership. Ha!! Left with a car jerking, misfiring and More

by tracyaubren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan - Service nice/apathetic. Patrick - smug/condescending
Mar 12, 2023 -

Coral Springs Nissan responded

Thank you for your review, Tracy. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Respectfully, Tala Abdelmajid Customer Service Director tabdelmajid@CSAMAuto.com

March 09, 2023

Great experience! Easy in and easy out! I highly recommend service department! Great service from Yana! More

by richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yana Bannikova
Mar 12, 2023 -

Coral Springs Nissan responded

Thank you, Richard, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! William Cafarella Nissan General Sales Manager

March 07, 2023

Alejandra was awesome! Friendly and informative and made sure my truck was ready for me to pick up my grandson from school. Quick service and no problems. More

by piggy3094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Sori
Mar 07, 2023 -

Coral Springs Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. William Cafarella Nissan General Sales Manager

March 04, 2023

I am very pleased with this dealership and with the person who took care of my car in a timely matter . I was very pleased with the quick service. More

by Dmr32764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudolph
Mar 05, 2023 -

Coral Springs Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rudolph and our team, and we look forward to working with you again. William Cafarella Nissan General Sales Manager

March 01, 2023

Professional and pleasant staff. No one trying to force services I didn’t need. Clean environment and they provided a vehicle to take me home while they worked on mine. More

by Inderias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtine Somersall
Mar 01, 2023 -

Coral Springs Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! William Cafarella Nissan General Sales Manager

February 07, 2023

Service was excellent starting with service rep very friendly and customer oriented took time to answer all of my questions regarding my invoices. More

by dbrocacdale33843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave, Malice
Feb 07, 2023 -

Coral Springs Nissan responded

Thanks for sharing about your experience with Coral Springs Nissan. We appreciate your business and hope to see you again soon! William Cafarella Nissan General Sales Manager

February 07, 2023

Extremely courteous and efficient. Not out for your money, rather they work with you to get your vehicle running smooth More

by Zam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashtine
Feb 07, 2023 -

Coral Springs Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Coral Springs Nissan, we look forward to having you as one of our valued customers for many more years to come! William Cafarella Nissan General Sales Manager

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