Coral Springs Nissan

On Wednesday, October 22, 2008, I brought in my 2006 350z for a tire repair. I was informed that the tire was not able to be repaired due to the nature of the puncture. Fortunately, I have an extended warr for a tire repair. I was informed that the tire was not able to be repaired due to the nature of the puncture. Fortunately, I have an extended warrantee that covers the replacement of the tire. When I returned to pick up my vehicle, to my surprise, a replacement tire was installed that was a different model and tread pattern from the other 3 tires. I brought it to the service writer’s attention, and his comment to me was “what would you like me to do!” I told “Mac” that the tires needed to match. After a while, I was told that the same model tire would be arriving at the dealership. About 15 minutes later a replacement tire arrived. At that time, I also informed Mac that when the tire was installed on the rim, (the rim was in perfect condition upon arriving at the dealership) the tech had gauged it in several areas while installing the incorrect tire. At that time, I spoke to Sean McCarthy, Service Director. He apologized for what had transpired, suggested that I return the following Monday, leave my car, and he would have a rental car for me till the rim was refurbished. On Monday, 10/27, my daughter brought the rim and tire to the service department. I was unable to return with the vehicle due to my work schedule. Your service department agreed to replace the rim. My daughter stated that I would return later for the wheel. When I arrived at the service department after work at about 5:45, I was told by Mac, that they would not put the wheel back on my 350Z. He stated that he was told this by another gentleman in the service department. I did not get his name, but it may have been Ed. This gentleman also stated that he gave me an $800 rim at no cost! I explained to him that if his tech didn’t damage my car, it wouldn’t have been necessary. He then said that they would install the tire for $40. What an insult! Coral Springs Nissan damages my vehicle, they then replace the part unwillingly, and have the nerve to insist on a $40 charge for their negligence. “Ed” finally came charging out of the office yelling to Mac to have the tech install the tire. To add insult to injury, he further stated that no one wants to work on my car for fear of damaging it! I think that they should fear damaging every vehicle that they work on. More

I went into the dealership to purchase a new nissan murano. It was the worst experience I had ever had in my whole life and I have dealt with alot of dealerships in my life. This wasn't my first car p murano. It was the worst experience I had ever had in my whole life and I have dealt with alot of dealerships in my life. This wasn't my first car purchase. They took my trade and kept me there for 5 hours and I walked out an unhappy customer. The sales people were rude along with the finance person who thought I was such the idiot. He tried to sell me everything under the sun for a brand new Murano. I tried to explain to him that I didn't want all what he was trying to sell, but he still insisted and very much pressured me into thinking that I needed it. So needless to say I went home with my trade in and went to another Nissan dealership and got excellent service. More

Dishonest, shady, slimy are only the beginning on how to describe this dealership.. They lied about their stock and prices just to get you in there. Then they try to rip you off by charging you over MSRP describe this dealership.. They lied about their stock and prices just to get you in there. Then they try to rip you off by charging you over MSRP, hoping that you are some kind of idiot and take them at their word. Extremely high pressure sales, and the usual "This offer is only good if you buy the car right now" Drove 45 minutes to negotiate a deal on a specific model that was already sold the night before. They lied and told me it was still there just to get me in there. Never had such a horrible buying experience before in my life!! I will tell everyone i know to avoid them like the plague.. More

No follow through extremely high pressure sales. When they take your car to value its trade, they keep the keys and try to "work the deal". There were problems with the automobile and work needed to be they take your car to value its trade, they keep the keys and try to "work the deal". There were problems with the automobile and work needed to be done. It took four attempts to correct minor problems on the vehicle. Everyone always had a reason why the issues were not resolved. I will never do business with them again or any othe dealerships located at the Coral Springs Auto Mall. More